Ratings based on 2,195 Verified Reviews

4.3 out of 5
83% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent veiw

Posted Dec 11, 2017
Nice location with excellent veiws. Great breakfast buffet
Comment from Hotel Management
Dec 11, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Rockstar, thank you so much for sharing your comments with the HRH Panama Megapolis team. We are happy to know you had a great experience and that you enjoyed the delicious breakfast at the Bazaar Restaurant. Please make sure to come back and enjoy the rest of the show. Greetings!
1 out of 5
by A verified traveler from los Angeles

Horrible smell in the hall way and protestution

Posted Dec 8, 2017
This is by far the worst hotel that I have ever stayed in.Along with horrible costumer service,I had a tour group take me on a tour of the city,when we came back thay helped me bring my artwork up to my room.The hotel has the nerve to chg me 160 dollars because thay helped me with my bags stating no one can go upstairs even to help me.I have stayed at multiple hard rock hotels in multiple cities and countries and have never experienced this.Security also harassed me for my room key just to enter the elevator.If you are looking for a hooker thay are also plenty of them walking around approaching men for sex.Would never return and If I could have contacted corporate I would have but the me refused to give me any information on the hotel.
Comment from Hotel Management
Dec 11, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Dion, thank you very much for taking the time to share your experience with the HRH Panama Megapolis team. We deeply regret to know that our hotel policies were not appealing to you and we apologize for any inconveniences this might have caused during your visit. We sincerely appreciate your valuable feedback and will share your comments with the rest of the team to improve our services. We hope that you can give us another chance to enhance your experience. Greetings!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

GREAT VIEW AND POOL

Posted Nov 20, 2017
Pros: VIEW, POOL, People, Juice Bar where I took my lap top to get E-Mail The woman there was lovely
Cons: DRINKS ARE TOO EXPENSIVE!!!!!!!
Location: Multicentro Mall had a Foot Massage Place on the Third Floor as you leave Casino It was out of this world.Red Rooster and HardRock Cafe in Mall Cheap
I am a Pool Jogger. It is my favorite workout since I had a hip replacement. What a rooftop pool. It overlooked the city and the ambiance at the site was so cool. My martini cost me $16 however. I ended up getting my drinks across the street at the Red Rooster (nice sports bar) My room on the 38th floor was great and again I has a spectacular view. The Concierge was Laura and she was a great help to me as I tried to get my boarding pass home. Tomas the Bellboy was a go to guy for me about ideas to do for the day. My advice to people who don't speak Spanish. There is an App on the phone where you can speak in English and it will print what you said in Spanish-invaluable
Comment from Hotel Management
Nov 22, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Jim, thank you so much for this amazing review! We are thrilled to know that you had such a great time while hanging out with the band and especially that our infinity pool was up to your expectations, we are also happy to know that both Laura and Tomas were helpful and treated you like a Rockstar. We deeply appreciate your valuable feedback on the drinks' prices and will share it with the rest of the team to make the necessary improvements. We hope to have you back on stage very soon. Greetings!
4 out of 5
Recommended
for Couples
by A verified traveler from panama city, panama

Great hotel with great lively ambiance!

Posted Nov 15, 2017
Pros: Location, decor, and amenities.
Cons: Being more upfront about hidden charges.
Location: Cinta Costera for running trails
Always love the exciting feeling you get when you walk into a Hard Rock Hotel. The rooms, service, and decor are awesome and would highly recommend this hotel. It is close to malls, business, and an exercise area on the Cinta Costera. My only negative experience was with the parking. I asked when I pulled in where I could park and was told they would park for me. I wasn't given an option of self parking. Upon check out I discovered that there was a $10 charge for each night of parking and an extra $4 for every time I took my car out. It was THEN explained to me the extra charges and how I could have parked across the street in the mall parking for free. I feel this was an unpleasant "surprise".
Comment from Hotel Management
Nov 17, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Sandra, thank you so much for taking your time to give us your valuable feedback. We are thrilled to know your stay was the bomb and you enjoyed our Rock'n Roll palace. Our big band from the Hard Rock Panama Megapolis apologizes for the inconveniences during your stay. We truly hope you can give us a second chance to rock your world one more time. ¡Best Regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great hotel

Posted Nov 13, 2017
Good location. Breakfast buffet is great with lots of menu choices. The hotel rooms were spacious and clean. The staff was very friendly and accommodating.
Comment from Hotel Management
Nov 13, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Gerard & Karen, thank you so much for sharing this great review with our HRH Panama Megapolis team. We are happy to know that you had a rockin' experience and that we were able to exceed your expectations. We hope to have you back on stage very soon. Greetings from the band!
4 out of 5
Recommended
for Everyone
by A verified traveler from panama

Comfortañble and exceptional enities

Posted Nov 5, 2017
One night perfect with the experiemce of HR in the room, restsurants and the night in the bar inside hotel. You do not need to go out
Comment from Hotel Management
Nov 5, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Carlos, Dear Carlos, thank you so much for sharing these amazing comments for our exotic Hard Rock Hotel Panama Megapolis band. We are delighted to know that we were able to exceed your expectations and make you feel like a true Rockstar. Greetings!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Awesome place to stay

Posted Oct 30, 2017
Worth every penny. Clean, comfortable. Worry free vallet parking. The mall connected to it, makes things easy if you need anything. Need a ride, they have car services with affordable prices and don't have to worry about pirate taxis. Looking forward to staying next year.
Comment from Hotel Management
Oct 30, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Dennis, thank you so much for sharing your amazing experience at the HRH Panama Megapolis. We are thrilled to know you enjoyed your visit and felt like a true Rockstar! We are looking forward to having you back on stage very soon. Greetings from the band!
5 out of 5
Recommended
for Couples
by A verified traveler from Arkansas

Luxury abounds with views of the ocean

Posted Oct 25, 2017
Pros: I can't say enough about the staff. Friendly and accommodating! Then The whole hotel just gleams.
Cons: The only thing that I can give is that our bed in this particular room was not as comfy as the room we stayed in 6 months ago.
Location: The different restaurants within the hotel are really good. Also the majestic casino is nice to visit.
The staff is really accommodating and informative. Everywhere you look is luxurious and of course the music is fantastic.
Comment from Hotel Management
Oct 25, 2017 by HRH Panamá Megapolis, Hotel Management
Dear Carol, thank you so much for this amazing review! We are thrilled to know that we were able to rock your world and make you feel like a true Rockstar. We deeply appreciate your valuable feedback and definitely hope to have you back on stage soon. Greetings from the HRH Panama Megapolis band!
5 out of 5
Recommended
for Everyone
by A verified traveler from santo domingo

Nice place

Posted Sep 25, 2017
Excellent location near to everything, good food and the places to have fun are very nice in the floor 62
Comment from Hotel Management
Sep 25, 2017 by HRH Panama Megapolis, Hotel Management
Dear madeline, thanks a bunch for this awesome rating and review for the HRH Panama Megapolis team. We are thrilled to know that you enjoyed your visit and especially the BITS lounge at the 62nd floor. We hope to have the opportunity to share the stage again with you. Best regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Posted Sep 18, 2017
Tha expirience was ok is close to much things and they have a good disco and bars.
Comment from Hotel Management
Sep 18, 2017 by HRH Panama Megapolis, Hotel Management
Dear Juan, thank you for sharing this review with the HRH Panama Megapolis team. We are glad to know that you had a good time while hanging out with the band and that you enjoyed our world class facilities, disco and bars. We sincerely hope to have you back on stage very soon and keep rocking on Panama City. Thank you and greetings!