Ratings based on 374 Verified Reviews

3.7 out of 5
71% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama City Beach, FL

Overall nice stay

Posted Nov 7, 2016
Location: This is located nearby a great beach and tourist area, loads of great things to do and see, great dining too.
We found the facility to be nice and clean, the room was good, but stains in the carpet and chair, clean otherwise. This was a pet friendly room so maybe that had something to do with it. Staff was friendly and helpful, the breakfast was pretty good.
1 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Horrible hotel. Cocroaches, bugs. Dirty carpet. Dirty bed (looked liked it wasn't changed). Smelled bad...Needs to be updated.
5 out of 5
by A verified traveler

Posted Nov 1, 2016 on Hotels
Was on a many vacation, and found this hotel on the internet...Will use again
5 out of 5
by A verified traveler

Posted Oct 25, 2016 on Hotels
Every thing was just super
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice Room!

Posted Oct 24, 2016
Pros: Bed and pillows were very comfortable. Quiet room. No outside noise. Slept like a baby.
Cons: Shower. Front desk said to pull down on the ring to turn the shower on. There was no ring on the faucet. It was the rim inside the faucet opening.
Not bad. Sometimes slow elevator. Shower instructions needed. Great kitchen. Comfortable bed and pillows. Quiet room. Overall, not a bad place to stay.
2 out of 5
by A verified traveler

Dogs, dogs, everywhere. Ugh.

Posted Oct 9, 2016 on Orbitz
Pros: Lobby area where you could rest and have a coffee - though the coffee was not hot in the afternoon. Breakfast was very good.
Cons: Seemingly old hotel furnishings and carpet, so many dogs everywhere - even barking at guests, and the door to patio allowed light in the room at night
Location: Restaurants are great - Dockside, Captain Anderson's.
Carpeting worn,dirty looking, and even worn in places right down to the padding. Difficult to get to sleep with a door facing the outside parking lot - with lights from the parking lot preventing sleep.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tallahassee, FL

Great breakfast and outstanding staff!

Posted Oct 5, 2016
Pros: Breakfast, staff, beds and location.
Cons: You could tell the bathroom walls as well as the hallways had some significant wear and tear.
Location: Great restaurants, the beach is just a mile and half away and you're close to highway!
The hotel itself was nothing special - but it had everything you needed. The rooms were VERY clean (although there was a strong smell leftover from whatever cleaning product was used). What made the hotel stay great was the outstanding staff, they really made you feel at home. The breakfast was also top-notch, especially for being included in the rate!
2 out of 5
by A verified traveler

Posted Oct 3, 2016 on Hotels
Tree was amazing. The lights went out and Mark who was on duty was very u helpful. We did not k ow if it was safe to trave about in the hotel or even of the elevators worked. We knew nothing. The next morning we checked put and mark seared blankly and confused when asked why we weren't notified of the outage. He was also very unhelpful in providing the customer service I am accustomed to in the event unfortunate things happen while visiting. Again, Trever provided great service and was very informative. The way the light outage was handled was not to standard and if I had children I'd be filing suit.
4 out of 5
by A verified traveler from North Carolina

Posted Oct 3, 2016 on Hotels
Really good and comfortable
3 out of 5
by A verified traveler

Middle of the road.

Posted Sep 27, 2016 on Hotels
The outside appearance of hotel was really nice. But once inside, the decor was surprisingly tired looking-from the entrance to the room. The room had a very odd configuration (we had 2 Queen bed suite-honestly thought the beds were full size once in them). The bed springs were completely collapsed and old. There were dirty dishes stacked inside the cupboards. The room was very clean otherwise. The front desk was very pleasant. The breakfast was nice. New mattresses and some updating would go a long way with this hotel.