Ratings based on 298 Verified Reviews

4.0 out of 5
80% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by Brttney

Posted Jul 24, 2017 on Hotels
Comment from Hotel Management
Aug 1, 2017 by HotelStaff, Hotel Management
Dear Brttney, Thank you for rating us on Hotels.com. We appreciate your feedback and hope to have you as our guest again soon. Best Regards, Annie T.
5 out of 5
by Eric

Posted Jul 12, 2017 on Hotels
Comment from Hotel Management
Jul 21, 2017 by HotelStaff, Hotel Management
Dear Eric, Thank you for rating us! We are thrilled that you enjoyed our hotel and hope to have you as our guest again soon! Thank you for choosing the Holiday Inn Panama City! Best Regards, Annie T.
5 out of 5
by A verified traveler

Good stay

Posted Jul 11, 2017 on Hotels
Great rooms that were well maintained.
Comment from Hotel Management
Jul 21, 2017 by HotelStaff, Hotel Management
Dear Traveler, Thank you for your feedback. We are glad that you enjoyed your room and hope to have you as our guest again soon! Best Regards, Annie T.
4 out of 5
by Anai

Needs people who actually want to work there

Posted Jul 9, 2017 on Hotels
Constantly needed to ask for towels, because they kept putting 2 when there were 5 of us staying there. The only thing I loved was the indoor pool that's open 24/7 and the service they give you for breakfast.
Comment from Hotel Management
Jul 17, 2017 by HotelStaff, Hotel Management
Dear Anai, Thank you for sharing your experience with us. We are glad that you enjoyed our indoor pool, but very saddened and sorry that you had to keep asking for towels. That is not the level of excellence we strive to provide to our guests and we will forward your comments to our management team to further improve our service. We hope to have you as our guest again soon and thank you for choosing to stay with us. Best Regards, Annie T.
5 out of 5
by Kevin

Awesome hotel. Rusty Shackelford thanks you

Posted Jul 3, 2017 on Hotels
They took good care of us. It was our anniversary and went to gulf shore and booked sleep inn. Horrible place went on to Panama City and booked holiday inn very friendly staff treated us awesomely. I would recommend and would stay again. They girl that checked us in helped us so much. Thank you
Comment from Hotel Management
Jul 10, 2017 by HotelStaff, Hotel Management
Dear Kevin, Thank you for taking the time to share your experience with us. We are thrilled that we were able to be a part of your special celebration and make it more memorable. We hope to have you as our guest again soon and thank you for choosing the Holiday Inn Panama City! Best Regards, Annie T.
5 out of 5
by Brittany

Weekend Beach Trip

Posted Jun 20, 2017 on Hotels
My family and I stayed for a weekend trip to the beach. The hotel was very nice and clean. When I booked, only a king bed was available. The front desk was able to change our room the next day. They were very friendly and accomdating. The staff was also friendly. If you'd like a place that's comfortable and not far from the beach this is it!
Comment from Hotel Management
Jun 26, 2017 by HotelStaff, Hotel Management
Dear Brittany, Thank you for taking the time to share your experience with us. We are so excited to hear that you enjoyed your stay with us. Customer service is a top priority for us and we are thrilled that our team members were able to make your stay more memorable. We hope to have you as our guest again soon! Thank you for choosing the Holiday Inn Panama City! Best Regards, Annie T.
5 out of 5
by Heather

Posted Jun 12, 2017 on Hotels
My husband and I stayed here for our anniversary. We had an excellent job. Staff went above and beyond to accommodate us. We will definitely be back!
Comment from Hotel Management
Jun 19, 2017 by HotelStaff, Hotel Management
Dear Heather, Thank you for taking the time to share your experience with us. We are thrilled to hear that you and your husband had a pleasant stay with us and hope to have you as our guest again soon! Thank you for choosing the Holiday Inn Panama City! Best Regards, Annie T.
5 out of 5
by Lindsey

Posted May 1, 2017 on Hotels
Comment from Hotel Management
Jun 19, 2017 by HotelStaff, Hotel Management
Dear Lindsey, Thank you for your feedback. We are glad that you enjoyed our hotel and hope to see you again soon! Thank you for choosing the Holiday Inn Panama City. Best Regards, Annie T.
2 out of 5
by A verified traveler

Bad Service

Posted Apr 23, 2017 on Hotels
The first night they put us in room # 117 which had no windows, no air conditioning control (controlled by from desk only) and the fridge had left over food in it. They change our room after we complained the next morning, saying that they should not book people in that room, however they still do. During the week they forgot 3 time to clean our room # 516 and even after speaking with the manager they still forgot to clean our room # 516. We are not the only clients during that week that complained about house keeping and Holiday Inn needs to investigate why house keeping is not doing their job at that location.
5 out of 5
by Brian

Awesome experience!

Posted Apr 21, 2017 on Hotels
No complaints. Our room was awesome both times and so comfy and clean!