Ratings based on 285 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Sanford FL

Very clean and comfortable

Posted Sep 12, 2017
Beautiful, spacious and clean hotel. Nice staff, very polite. Allowed me to check in early coming from down south (Irma)! Very nice place to stay!
Comment from Hotel Management
Sep 14, 2017 by HotelStaff, Hotel Management
Dear Tracey, Thank you for sharing your experience with us. We are so glad to hear that you enjoyed our hotel and everything we have to offer. We hope to have you as our guest again soon! Best Regards, Annie T.
4 out of 5
Recommended
for Everyone
by A verified traveler from mobile al

Great for the most part

Posted Aug 23, 2017
Hotel staff was very friendly at check in! Hotel was clean and location is convenient. Great stay except the dirty towel hanging on the back of the bathroom door from the previous guest. Besides that grody detail, my room (seemed) clean.
Comment from Hotel Management
Aug 24, 2017 by HotelStaff, Hotel Management
Dear erin, Thank you for taking the time to share your experience with us. We are glad that you enjoyed your stay with us. We appreciate your feedback and will forward your comments to our management team to further improve our guest experience. We do hope to have you as our guest again soon. Best Regards, Annie T.
5 out of 5
Recommended
for Everyone
by A verified traveler from bowling green ky

Posted Aug 17, 2017
Great staff clean comfortable big rooms very clean bathrooms pool and hot tub area very clean and over all a very pleasing stay
Comment from Hotel Management
Aug 21, 2017 by HotelStaff, Hotel Management
Dear tiffany, Thank you for taking the time to share your experience with us. We are so glad to hear that you enjoyed our hotel and everything we have to offer. We hope to have you as our guest again soon! Best Regards, Annie T.
5 out of 5
by Brittany

Weekend Beach Trip

Posted Jun 20, 2017 on Hotels
My family and I stayed for a weekend trip to the beach. The hotel was very nice and clean. When I booked, only a king bed was available. The front desk was able to change our room the next day. They were very friendly and accomdating. The staff was also friendly. If you'd like a place that's comfortable and not far from the beach this is it!
Comment from Hotel Management
Jun 26, 2017 by HotelStaff, Hotel Management
Dear Brittany, Thank you for taking the time to share your experience with us. We are so excited to hear that you enjoyed your stay with us. Customer service is a top priority for us and we are thrilled that our team members were able to make your stay more memorable. We hope to have you as our guest again soon! Thank you for choosing the Holiday Inn Panama City! Best Regards, Annie T.
5 out of 5
by Heather

Posted Jun 12, 2017 on Hotels
My husband and I stayed here for our anniversary. We had an excellent job. Staff went above and beyond to accommodate us. We will definitely be back!
Comment from Hotel Management
Jun 19, 2017 by HotelStaff, Hotel Management
Dear Heather, Thank you for taking the time to share your experience with us. We are thrilled to hear that you and your husband had a pleasant stay with us and hope to have you as our guest again soon! Thank you for choosing the Holiday Inn Panama City! Best Regards, Annie T.
5 out of 5
by Lindsey

Posted May 1, 2017 on Hotels
Comment from Hotel Management
Jun 19, 2017 by HotelStaff, Hotel Management
Dear Lindsey, Thank you for your feedback. We are glad that you enjoyed our hotel and hope to see you again soon! Thank you for choosing the Holiday Inn Panama City. Best Regards, Annie T.
2 out of 5
by A verified traveler

Bad Service

Posted Apr 23, 2017 on Hotels
The first night they put us in room # 117 which had no windows, no air conditioning control (controlled by from desk only) and the fridge had left over food in it. They change our room after we complained the next morning, saying that they should not book people in that room, however they still do. During the week they forgot 3 time to clean our room # 516 and even after speaking with the manager they still forgot to clean our room # 516. We are not the only clients during that week that complained about house keeping and Holiday Inn needs to investigate why house keeping is not doing their job at that location.
5 out of 5
by Brian

Awesome experience!

Posted Apr 21, 2017 on Hotels
No complaints. Our room was awesome both times and so comfy and clean!
4 out of 5
by A verified traveler from GA

Visit for business

Posted Apr 18, 2017
I have stayed at several hotels near the mall area for business downtown, and this was the nicest by far. The public areas are spacious and well appointed. The room itself had some very dated stucco finishes on the ceiling and walls, but the furnishings and appointments were first rate. We did not get to enjoy the breakfast. The coffee in the lobby was good. Could use more creamer selection. The parking was very easy. If you know Panama City, this area has very heavy traffic throughout the day, so make sure you know the best way to get in and out. HWays 77 and 231 gridlock very badly in this area.
Comment from Hotel Management
Apr 19, 2017 by HotelStaff, Hotel Management
Dear patrick, Thank you for taking your time to share your experience with us on Expedia. We appreciate your feedback and will forward your comments to our management team. We hope to have you as our guest again soon and thank you for choosing the Holiday Inn Panama City! Best Regards, Annie T.
5 out of 5
by Lisa

Nice hotel

Posted Apr 18, 2017 on Hotels
Best Holiday Inn we have ever stayed at, nice and clean.