Ratings based on 913 Verified Reviews

3.8 out of 5
75% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Hidden charges, Room in bad repair!

Posted Mar 28, 2017
Pros: The v iew of the beach was great, the facility was as clean as they could get it, the staff was helpful, and the movies were free.
Cons: No check in costs surprises, remove carpet and only use tile, keep painting up to date.
Location: Everything was convenient.
When my husband and I checked in, we were hit with an additional $149. They blamed it on booking with Expedia instead of booking direct with them. Either we paid or find other accommodations. We stayed. When we checked into the room, the carpet was dirty with stains, fraying in the kitchenette area where they carpet nails were exposed, and the bathroom walls needed serious painting. The molding throughout needed painting as well. The mattress was NOT firm and very uncomfortable for us. The view of the beach was great, the facility was as clean as they could get it, the staff was helpful, and the movies were free which was a nice amenity. We will not be staying there again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location and amenities. Bad service

Posted Mar 25, 2017
Good location, great beach which they try to keep for guest only use. Good price. The room was clean but furniture is outdated. The had a dvd player and we watched some movies which you can rent for free but the dvd player remote and tv remote did not work. It was cold while we were there and decided to check out the indoor pool it stank like chloride which we understand is needed for maintenance but it was so bad it made your eyes sting we did not use it. Parking was good. The staff at the front desk is very rude and not helpful. Made my reservation 8 hours before arriving and they still didnt have the reservation ready when we arrived and they couldnt be more mean about it. Overall its a good place to stay since you dont interact with the staff once you are there and its better than other resorts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northville, Michihan

Posted Mar 8, 2017
Pros: The access to the beach.
Cons: The cleaning fee was somewhat high.
Location: Plenty of restaurants within walking distance.
Every thing was good during our stay. Loved the view of the ocean and beach.
4 out of 5
Recommended
for Families
by A verified traveler from Ohio

Nice hotel facing the beach

Posted Dec 1, 2016
Location: Excellent location. Walkable distance to WonderWorks and retail stores like Walmart.
The hotel was right on the beach and rooms are spacious and comfortable. Front desk staff were very courteous and helpful!
5 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Our stay was the BOMB.com
5 out of 5
by A verified traveler

Great beach location

Posted Nov 12, 2016 on Hotels
Great view and balcony.
5 out of 5
by A verified traveler

Posted Nov 12, 2016 on Hotels
Weren't aware of the Cleaning cost added at check- in.
5 out of 5
by A verified traveler

Posted Nov 7, 2016 on Hotels
Great location, great town great beaches
4 out of 5
Recommended
for Everyone
by A verified traveler

Quick road trip!

Posted Nov 7, 2016 on Orbitz
Pros: Clean & quick to check in. Right on the beach. Staff was fun!
Cons: There wasn't an indoor hot tub. Which would have been nice for when the wind was blowing. If indoor we could have gotten out of run with out freezing!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels