Pool

Reviews of Majestic Beach Resort by Southern Vacation Rentals

Majestic Beach Resort by Southern Vacation Rentals
10901 Front Beach Rd, Panama City Beach, FL

Reviews

7.4

Good

Rating 10 - Excellent. 535 out of 1609 reviews" "
Rating 8 - Good. 472 out of 1609 reviews" "
Rating 6 - Okay. 291 out of 1609 reviews" "
Rating 4 - Poor. 167 out of 1609 reviews" "
Rating 2 - Terrible. 144 out of 1609 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities, the view and being right on the beach was incredible. Everyone there was super friendly. I would stay again. However, the communication about how to enter the outer door and inner was not clear. Security had to assist because the 800 number people were giving me the codes incorrectly. Also, my listing said parking was included. However, I had to pay. I will be seeking reimbursement.
Stayed 5 nights in Feb 2024
Response from Michael C. on Mar 6, 2024
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities
Very clean and friendly staff
Stayed 5 nights in Feb 2024
Response from Michael C. on Mar 6, 2024
Thanks for staying with us - we are so thrilled to hear you enjoyed your stay! Our on-site team does their best to make your stay a memorable one. We look forward to your return!

10/10 Excellent

Shane

Stayed 6 nights in Dec 2023
Response from Michael C. on Mar 6, 2024
Thank you for the 5 stars! We are so happy to hear you enjoyed your stay. Our on-site team work hard to deliver a vacation to remember. We look forward to your return!

8/10 Good

daiva

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from Michael C. on Dec 29, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Eman, cypress

Traveled with family
We booked for 2 bedrooms we got only one bedroom, there was no Wi-Fi password ,
Stayed 7 nights in Nov 2023
Response from Michael C. on Nov 29, 2023
Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. I see that we offered to move you to a 2 bedroom when we found out about the mistake and you declined the offer. We have voiced all concerns to our property management team and they are currently being addressed. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.

2/10 Terrible

LENA

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Booked a condo thru Expedia, the condo we got wasn't even pictured in the listings. Dirty, poorly maintained, in need of new furniture and renovations. Our parking passes weren't in the room and only got delivered on the third day. While it shouldn't take that long to print a parking pass, we were denied parking, got a warning letter saying our car would be towed and had to walk with bags full of groceries from a public parking lot to the hotel which was quite a distance and also stressful. Finally in day 3 at 4 pm our parking pass arrived. Fast forward a few days and a day before checking out we got a message that check-out time is at 9am (not 10 as it states on Expedia) considering they expect you to do quite a clean up and the time needed for packing, visitors need to plan to wake up at 6am. They were clearly in the wrong but didn't even try to make our stay a little less stressful. We decided to leave that same day. I will be adding photos of the room and ridiculous text messages between us and this company suggesting we look for parking passes in the kitchen cabinets, closets and under the bed. Rent your condos from someone else more professional.
Stayed 5 nights in Oct 2023
Response from Michael C. on Oct 25, 2023
Thanks so much for taking the time out of your day to leave us your review and feedback. On behalf of Southern Vacation Rentals, we are very sorry to hear about the issues that you encountered during your stay with us. We recognize that in our line of work, relaxation and ease of stay is of the highest importance. We are looking into the details of your review to see where our process has failed, to prevent this from happening to future guests.While this does not make your experience better, we do hope that you allow us the opportunity to host you once more at any of our units along the Emerald Coast in order to show you a true Southern 5 star stay. Again, we apologize greatly for the effect it had on your vacation, but do hope to see you with us again soon.

4/10 Poor

Marinela

Traveled with family and small children
Disliked: Cleanliness, amenities
The unit was very messy, the drapes had mildew on and dirty, the sofa dirty, the lines questionable, the washing machine very noisy, the dishwasher had rusty rack and i was afraid to turn it on so we would not have a flood, the wood boards rotten....and the odor in the unit very bad...never been in a unit in this condition
Stayed 4 nights in Oct 2023
Response from Michael C. on Oct 12, 2023
standard. We have voiced all concerns to our property management team and they are currently being addressed. We can also confirm that you were moved to another unit due to this inconvenience.Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay.

6/10 Okay

Raeleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall majestic property was a nice experience The condo itself was disappointing as the bed was worn and uncomfortable The sliding glass door to the patio was almost impossible to open and there were no hot pads in the kitchen
Stayed 3 nights in Sep 2023
Response from Michael C. on Sep 20, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

Chitagam

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rates are expensive for the type of rooms they offer. Floor was super dirty and Sandy. Limited supplies of towel and soap. No room service here. It has a good view besides that not worth almost so much for 4 days. Not to forget their hidden fees etc.
Stayed 4 nights in Sep 2023
Response from Michael C. on Sep 12, 2023
Thank you for leaving your review and feedback. We sincerely apologize that your stay fell short of expectations. We have passed along the information regarding the beds for review. Also, the door and missing hot pads have been addressed. We hope to host you again soon to show you a true 5-star stay!

10/10 Excellent

SOOJEONG

Stayed 2 nights in Sep 2023
Response from Michael C. on Oct 12, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Alejandra

Disliked: Cleanliness
Stayed 3 nights in Jul 2023
Response from Michael C. on Aug 3, 2023
Hello Alejandra, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and they are currently being addressed. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true five-star stay. Kindest Regards, Your Southern Team

10/10 Excellent

BRITTANY

Liked: Cleanliness, property conditions & facilities
View was amazing, pools were great. We would def go back.
Stayed 5 nights in Jul 2023
Response from Michael C. on Aug 1, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Okay

Jennifer

Stayed 3 nights in Jul 2023
Response from Michael C. on Sep 8, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Jacob

Disliked: Cleanliness, room comfort
DO NOT stay at The Majestic!! Filthy rooms!
Disgustingly filthy room, horrible customer service from Southern Vacation rentals.
Stayed 4 nights in Jul 2023
Response from Southern Vacation Rentals on Aug 2, 2023
Hello, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We have voiced all concerns to our property management team and they are currently being addressed. Again, we do apologize for the unforeseen issues you encountered. We would love to invite you back in the future so we can have the chance to show you a true ten-star stay. Kindest Regards, Your Southern Team

8/10 Good

Matthew

Stayed 7 nights in Jul 2023
Response from Michael C. on Jul 28, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Irma

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful everything was very clean we had an amazing view. The bed was a little uncomfortable for us because it was a very hard mattress. Other than that I will be staying their again.
Stayed 4 nights in Jul 2023
Response from Michael C. on Jul 26, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Janet

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The photos shown before we booked sold us in this place. The first day we walked in we notice the floors were sticky. The outside part of the toilet seems as if they missed. The couch and chairs in the living room appear to never been cleaned. The first day I sat on them to relax my skin started to itch. I had to put a towel. The second day we were there the dishwasher didn’t wash very well. The wifi was spotty. Then we experienced the gun shot that went off. I’m glad the two individuals were arrested. The last day we were there we wanted to enjoy the pool at least and we had people throwing items from the top floor to people at the pool. Of course the property can’t control how others behave. But I do expect a clean room and better kept unit. The unit is definitely outdated and I have stayed in better places for the same price and more. I won’t be back to this place again. I hope they get a better cleaning crew.
Stayed 3 nights in Jul 2023
Response from Michael C. on Aug 1, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

marvin

Liked: Cleanliness, amenities
They need to put a little bit more time in upgrading the room with better furniture and fresh paint. Also needs better cleaning personnel who dont have an attitude..
Stayed 3 nights in Jul 2023
Response from Michael C. on Aug 1, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

Michielle, Stockbridge

Traveled with family
Liked: Amenities
Loved the balcony and bed and tv. Hated the pubic hairs in the bathtub, stains on the couch, all 3 lamp shades and both upholstered chairs. VERY long walk from your car to the room.
Stayed 3 nights in Jul 2023
Response from Michael C. on Aug 1, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Kunimzhan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from VacayHome Connect on Jul 18, 2023
Thanks for the excellent rating - We are so glad that you enjoyed yourself and we hope to see you again soon!

10/10 Excellent

Kay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The condo was as pictured, very nice and comfortable, did not want to leave. Would recommend this unit. Tower 1, unit 1015.
Stayed 4 nights in Jul 2023
Response from Michael C. on Jul 11, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Charley

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect getaway room was as expected easy acces to beach and easy access to city. Excellent communication with pre check in and check out. Will be booking more getaways with majestic
Stayed 3 nights in Jun 2023
Response from Michael C. on Jul 7, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

ivan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I do not recommend
Stayed 9 nights in Jun 2023
Response from VacayHome Connect on Jul 12, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

6/10 Okay

Jason

Traveled with family
Elevator were always busy Needs more !
Stayed 4 nights in Jun 2023
Response from VacayHome Connect on Jul 12, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2023
Response from Michael C. on Jul 7, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
LIKED THAT YOU HAD AN OPTION FOR POOLS AND HOT TUBS
Stayed 4 nights in Jun 2023
Response from Michael C. on Jul 7, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Tequilla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is very beautiful. Excellent view of the Gulf?
Stayed 5 nights in Jun 2023
Response from Michael C. on Jul 7, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Arnoldo

Stayed 4 nights in Jun 2023
Response from Michael C. on Jul 7, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Adriana

Stayed 4 nights in Jun 2023
Response from Michael C. on Jul 7, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Chasite

Disliked: Cleanliness, amenities
Stores close by
Stayed 5 nights in Jun 2023
Response from Michael C. on Jul 12, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Johannah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Michael C. on Jun 29, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Maya

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Jun 2023
Response from Michael C. on Jun 20, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Tiffany

Stayed 5 nights in May 2023
Response from Michael C. on Jun 20, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

4/10 Poor

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Jun 2023
Response from Michael C. on Jul 12, 2023
Thank you so much for reviewing your stay with us.We sincerely appreciate your candid feedback, and apologize for these inconveniences.Your comments have been shared with our onsite team for review.We hope to host you again sometime, for another chance to give you the 5 star experience that you deserve.

10/10 Excellent

Angela

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Very clean with friendly staff. The theater was a fantastic surprise! We very much enjoyed our stay!
Stayed 6 nights in May 2023
Response from Your Southern Team on Jun 2, 2023
Hello, Thank you for your review and feedback. We are glad to hear you had a great experience. We hope that you come back next year for another memorable vacation! Kindest Regards, Your Southern Team

10/10 Excellent

Shaunise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was right on the beach. There is a restaurant on the ground floor and it is walking distance from several sites. The only downside was the elevators kept breaking down and took forever to come to the floors due to it being a busy weekend.
Stayed 3 nights in May 2023
Response from Michael C. on Jun 1, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Kimberly, bogue chitto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023
Response from Michael C. on Jun 1, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Kathryn

Stayed 4 nights in May 2023
Response from Michael C. on May 26, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Amber

Stayed 4 nights in May 2023
Response from Michael C. on Jun 20, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Benito

Stayed 3 nights in May 2023
Response from Michael C. on Jun 20, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

2/10 Terrible

Kevin

Stayed 3 nights in May 2023
Response from Your Southern Team on Jun 2, 2023
Hello, Thank you for this feedback. We do apologize that this vacation fell short of expectations. We can assure you this is not Southern's standard. We would love to invite you back in the future so we can have the chance to show you a true five-star stay. Kindest Regards, Your Southern Team

6/10 Okay

Morgan

Stayed 4 nights in May 2023
Response from Michael C. on May 17, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

BRANDI

Stayed 7 nights in May 2023
Response from Michael C. on May 16, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

6/10 Okay

Polly

Traveled with partner
The beach required too much walking for somebody like me with health issues. We were not provided info on property amenities..re locations
Stayed 5 nights in May 2023
Response from Southern Vacation Rentals on May 10, 2023
Hello Polly, Thanks so much for taking the time out of your day to leave us your review and feedback. On behalf of Southern Vacation Rentals, we are very sorry to hear about the issues that you encountered during your stay with us. We recognize that in our line of work, relaxation and ease of stay is of the highest importance and hate to see that we were not able to provide our best quality of work. We are looking into the details of your review to see where our process has failed, to prevent this from happening to future guests.While this does not make your experience better, we do hope that you allow us the opportunity to host you once more at any of our units along the Emerald Coast in order to show you a true Southern 5 star stay. Again, we apologize greatly for the effect it had on your vacation, but do hope to see you with us again soon.

10/10 Excellent

Ross

Stayed 3 nights in May 2023
Response from Michael C. on May 11, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Steven

Stayed 4 nights in May 2023
Response from Michael C. on May 9, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

10/10 Excellent

Shanon

Traveled with family
Liked: Cleanliness, room comfort
A very clean place. Everything was good.
Stayed 6 nights in May 2023
Response from Michael C. on May 9, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

8/10 Good

Joel c

Stayed 3 nights in Apr 2023
Response from Michael C. on May 26, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!

4/10 Poor

Rena

Disliked: Cleanliness
Less than expected!
After 13 hour drive to Majestic check in would have been easier if we were told that the common area code was to get into first door. After finally getting into unit very dissatisfied! The walls had small holes everywhere and paint was chipped and peeling all over. Bed was distressed so badly it looked terrible! The one chair was like a thrift store worst buy! Ice maker non working of course!! Patio set on terrible condition with an inch or more of old dirt on it. TV so small you couldn’t see it if lying in bed! In all the condos I have stayed in over the years, this was the absolute worst, the owners should be ashamed at renting it out for the price I paid. Probably the Motel 6 would have been nicer!! The beach view was nice but the patio was so filthy you didn’t want to touch anything!! No lamp on the top of the distressed bedside table that you could even read by! Very, very disappointing!!!
Stayed 5 nights in Apr 2023
Response from Southern Vacation Team on Apr 30, 2023
We'd like to thank you for your patience during check-in, Rena, as we strive to make the process as smooth as possible. And we're always looking for ways to improve the guest experience, so it's great to see these suggestions. Additionally, we've reviewed this reservation as a team, and we're replacing the peeling paint and cleaning the patio furniture

6/10 Okay

Teresa

Stayed 7 nights in Apr 2023
Response from Michael C. on Apr 29, 2023
Thank you so much for reviewing your stay with us!We sincerely appreciate your candid feedback, and hope we're able to host you again sometime soon!