Ratings based on 729 Verified Reviews

3.9 out of 5
73% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Grand Cayman

Posted Jun 14, 2018
Very nice and good hotel we be back soon
Comment from Hotel Management
Jun 16, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us. On behalf of our entire staff, THANK YOU!
4 out of 5
by A verified traveler

Posted Jun 11, 2018
My favorite one ever
Comment from Hotel Management
Jun 13, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us. On behalf of our entire staff, THANK YOU!
4 out of 5
by A verified traveler from San Francisco CA

Posted Jun 1, 2018
Just the bathroom is to small
Comment from Hotel Management
Jun 3, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 26, 2018
5 out of 5
by A verified traveler

Posted May 25, 2018
Customer Satisfaction a 10. Kitchen is a 10. Stay at this hotel and order some food!
Comment from Hotel Management
Jun 1, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us. On behalf of our entire staff, THANK YOU!
4 out of 5
by A verified traveler

Posted May 23, 2018
New rooms are great, old rooms are terrible
Comment from Hotel Management
Jun 1, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us.
4 out of 5
by A verified traveler from Grand Forks, BC, Canada

Posted May 19, 2018
I chose this hotel for the view but had to change rooms because the view room I had booked apparently was not on the reservation. Once I got sorted out things were fine view wise, although there is fairly thick polarizing film on the windows which made picture taking a bit tricky. The hotel is obviously older but the staff make good with what they have. The restaurant staff were friendly and helpful but do not speak fluent English, which is my problem, not theirs but we managed OK with my limited Spanish. Evening food was good & the breakfast buffet was more than ample. There are many places outside to take photos of this awesome city view!
Comment from Hotel Management
May 28, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 15, 2018
5 out of 5
by A verified traveler

Posted May 11, 2018
Comment from Hotel Management
May 16, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us. On behalf of our entire staff, THANK YOU!
5 out of 5
by A verified traveler from Houston, TX

Posted May 10, 2018
Everything delivered as promised. Breakfast was included and varied daily. The price, location, service and amenities leave high end hotels feeling shameful. I would definitely recommend this hotel for a budget conscious traveler. You get all the goods and services of expensive hotels for a very reasonable price. When I return to Panama this will be my first choice. Hopefully they won't be sold out.
Comment from Hotel Management
May 16, 2018 by Reservations, Hotel Management
We are very pleased to have had you as a guest; We also appreciate the time spent sharing your comments and suggestions, they are very valuable to us. On behalf of our entire staff, THANK YOU!