Ratings based on 135 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Decent hotel

Posted Aug 17, 2015
Room fairly nice and clean. Non smoking room had a strong smell of cigarettes. Located in a nice area of town close to all the shopping spots.
Comment from Hotel Management
Aug 22, 2015 by Karen, Hotel Management
Thank you for your response. I am sorry you had an issue with a smoke smell. If given the opportunity we would have corrected it to your liking. I hope you will give us another opportunity to WOW you! Karen
4 out of 5
Recommended
for Everyone
by A verified traveler from Simi Valley, CA

Nice value - standard quality inn experience

Posted Jul 14, 2015
Pros: clean room, nice bedding, adequate parking, decent room rate
Cons: My room was humid and damp even with the air conditioner on - my friend's room was the same. Possible issue with the A/C?
Location: The old panama city mall is across the street. Restaurants and shopping are nearby. The beach is a 15 minute drive away. Lots to do in this area.
This hotel is not close to the beach so if that's what you are looking for you can either be prepared to make the 15 minute drive to panama city beach or choose a hotel that is in panama city beach. I have stayed at many quality inns before and this one was about the same as the others - clean quiet room, nice bedding, adequate parking, nice breakfast. The staff didn't particularly go out of their way to be friendly but that seems to be par for the course in the hospitality industry today. There are lots of places to eat that are nearby, right down 23rd.
4 out of 5
Recommended
for Everyone
by A verified traveler

CLOSE TO EVERYTHING

Posted Jun 22, 2015
Room was super clean. Pool was clean. There is everything you could want on 23rd street. A ways from the beach but you don't have to worry with the cruisers.
Comment from Hotel Management
Jul 21, 2015 by Karen, Hotel Management
Thank you for making comments regarding your recent stay, we appreciate your kind words. Karen
2 out of 5
by A verified traveler

Posted Jun 10, 2015
Pros: nothing
Cons: Cleanliness
Bathroom was filthy, bodily hair was in the bathroom. Scum was in the tub. When I called about checking in I was told that since they had a full hotel the night before that it would probably be well after 4:00 before I could check in. That is not my problem, they need more cleaing staff.
1 out of 5
by A verified traveler from Smiths, AL

Don't waste your money!

Posted Jun 8, 2015
Pros: Air condition worked!
Cons: Complete rennovation needed!
Location: Location is good if not needing to go to beach. Plenty of restaurants around.
Awful experience! Hotel needs to be remodeled desperately. Unable to use outlets, cords would not stay plugged in. Had two lamps in room, that didn't work at first until I played with the cords. Toliet seat was broken. Saw 2 bugs crawling on wall and floor. Carpet was awful. Pool water was greasy. Desk chair looked like a dog had chewed on the arms. I didn't expect the Ritz, but everything mentioned above should not have happened for $130+ bucks per night!!
Comment from Hotel Management
Jul 20, 2015 by Karen, Hotel Management
Some reviews are just not worth responding to. Especially if you read the other ones regarding how great our hotel and staff are.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

A cheaper alternative

Posted May 30, 2015 on Hotels
The service at this quality inn was really great and helpful. Unfortunately, you're at least 15 minutes away from the beach, and if you're looking for a bar scene in Panama City Beach, it'll be about an expensive cab ride. That being said, this seemed very family friendly and a good, cheaper alternative than staying right on the beach
Comment from Hotel Management
Jul 24, 2015 by Karen, Hotel Management
Thank you for your review. I like to tell people we are just a short drive to high prices! Staying on this side of the bridge offers affordable lodging and competitive rates. Our staff goal is to exceed guest expatiation's. We look forward to your next stay with us. Karen
5 out of 5
Recommended
for Everyone
by A verified traveler

Not to far from beach. Hotel was quiet.

Posted May 28, 2015
Room looked just like pictures and staff was wonderful. Overall the stay there was good, I had no problems.
Comment from EPC
Aug 20, 2015 by Karen, EPC
Thank you for your kind words. Karen
5 out of 5
Recommended
for Couples
by Kunal

Posted May 27, 2015 on Hotels
Comment from Hotel Management
Aug 20, 2015 by Karen, Hotel Management
Thanks for the FIVE stars!
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

If it's spring break - Run!

Posted May 8, 2015 on Hotels
Unfortunately, and I did not know this until I got there, but it was spring break in Panama City. This location was far away from the beach so it shouldn't really have been an issue, but it was full of noisy drunken college kids doing who knows what. For what they were charging I was very disappointed. Maybe at another time of year it would have been okay, but this time it was less than what I had expected. I will try another place the next time I visit Panama City.
5 out of 5
Recommended
for Couples
by Racheal from Kentucky

Panana City Trip

Posted May 8, 2015 on Hotels
We loved our stay, and have since stayed there an additional 2 times. The staff is friendly and the accommodation's were great!
Comment from Hotel Management
Jul 21, 2015 by Karen, Hotel Management
Thank you for the FIVE STAR shout out!