Ratings based on 233 Verified Reviews

3.6 out of 5
64% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2017
Very nice. For the price it was more than expected.
Comment from Hotel Management
May 11, 2017 by Karen, Hotel Management
Thank you. We love exceeding what a guest expects!
2 out of 5
by GRAFTON

DUMP

Posted Apr 25, 2017 on Hotels
There is no quality at The Quality Inn, this place is a dump. I wouldn't recommend it to anyone. Rooms are dated showing great signs of wear.
Comment from Hotel Management
May 2, 2017 by Karen, Hotel Management
We are so sorry to hear this. After careful research I am not able to locate any pass down notes under your name. If given the opportunity to make things right, we would have. If you could please e mail us with your confirmation #, room #, your concerns and name I would lie to look into this and personally reply to you. Yours in hospitality, Karen Delaney
5 out of 5
by Evan

Good Local hotel

Posted Apr 18, 2017 on Hotels
We were right next to the pool, which is why we booked in the first place. quick checkin, room was nice and comfortable. The pool was very well maintained. I highly suggest it.
Comment from Hotel Management
May 11, 2017 by Karen, Hotel Management
Thank you for your kind words. We have one of the largest outdoor pools in Panama City. We are happy your stay was an enjoyable one. Karen
3 out of 5
by Brian

Posted Apr 6, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Karen, Hotel Management
Thank you for responding to this survey. We appreciate your business. Karen
4 out of 5
by Lisa

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Karen, Hotel Management
Lisa, Thank you for the 4* rating. Next time you are here please ask for me. I want to make your next trip a five star event. Karen
2 out of 5
by Parthasarathi

Posted Apr 3, 2017 on Hotels
Comment from Hotel Management
May 11, 2017 by Karen, Hotel Management
I am sad by the 2 star rating. I am not able to locate your name as a registered guest. If you visit again please give us an opportunity to make or correct any issues you may be experiencing. Karen
3 out of 5
by Marion

Good if you do not hot take showers.

Posted Apr 2, 2017 on Hotels
They need to tell the visitors that there is a problem with the water heater we had no hot water for showers this started at 4pm and at 7am the NEXT morning there was still no warm water
Comment from Hotel Management
May 11, 2017 by Karen, Hotel Management
I apologize. The water heater broke, it was not planned and we had several plumbers working overnight into the next day to fix it. We also made rooms available at no cost at a nearby hotel for those needing a hot shower. Do to the timing of this we did not call rooms as to not wake people, but offered this option to those that called the front desk. Out water handler is set at 140 degrees at all times. Karen
4 out of 5
by Felicia

Posted Mar 17, 2017 on Hotels
It was a good stay for $100 a night. Check in was at 3 p.m. though which is unusual.
Comment from Hotel Management
May 11, 2017 by Karen, Hotel Management
I understand, most hotel check in times are at 4pm. We selected 3pm to give our guests extra time to enjoy the hotel facilities and local area. Karen
2 out of 5
by A verified traveler

Roach Motel. Over priced

Posted Mar 9, 2017
Aside from the dirty floors and blood on the walls and white bath tub that has turned yellow, I was fine until I woke up with a cockroach crawling on me !!
1 out of 5
by A verified traveler

Terrible stay ' get better.

Posted Jan 16, 2017 on Hotels
Awful!!! Checked out after one night. Beds were not queen, we were sleeping on top of each other. Black feet from carpet. Towels smelt bad.