Ratings based on 567 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Excellent

Posted Sep 19, 2017
Everything was great! The spa is wanderful! The location is very good!
Comment from Hotel Management
Sep 19, 2017 by Guest Service, Hotel Management
Dear thank you for your comments, the staff or Radisson appreciate your opinion, is nice to know that you felt great during your visit!!, see you son!
4 out of 5
Recommended
for Everyone
by A verified traveler from trinidad and tobago

Old

Posted Sep 13, 2017
Need to be upgraded. On two occasion i could not enter elevator or room.
Comment from Hotel Management
Sep 14, 2017 by Guest Service Radisson Decapolis, Hotel Management
Dear, thank you for your comments are very important for us, in this moment we have a process of remodeling, we regret the inconvenience with your key, often lose the magnetism by keeping them close to our cell phones or tablet or any mobile device, just as we are tracking to improve, we hope to see you soon
4 out of 5
by A verified traveler from Miami

Posted Sep 8, 2017
The hotel is beoming old, and need to be "updated" on room design, bathroom styles and furnitures, ammenities. It is cleand, and staff is very good: they will come with solutions to your request with out charging for every little thing...
Comment from Hotel Management
Sep 11, 2017 by Guest Service Radisson Decapolis, Hotel Management
Dear Diego thank you for your comments are very valuable to us, it is worth mentioning that we are in a process of remodeling the facilities, we hope to see you in your next visit
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location. Safe to go to mall

Posted Sep 3, 2017
We did not know what to expect. The airport contact was friendly. Check in to the hotel was fast and staff friendly. Room was very comfortable. Breakfast was really good. Anything you need was available. there was no need to go on the streets to go to the mall which was a plus Even though checkout was at noon we were allowed to stay without any extra charge as our flight was in the evening All on all it was a great experience.
Comment from Hotel Management
Sep 4, 2017 by Guest service, Hotel Management
On behalf of all the staff of the radisson decapolis hotel we want to thank you for your words, We really appreciate and we are happy to know that you enjoy your stay with us the most,
5 out of 5
Recommended
for Everyone
by A verified traveler

Excelent

Posted Sep 3, 2017
Excelent hotel, is a very very good ubication and the hotel is the best
Comment from Hotel Management
Sep 4, 2017 by Guest Service Hotel Radisson Decapolis, Hotel Management
thank you, we appreciate your comments, and we look forward to see you in your next trip!!
5 out of 5
Recommended
for Everyone
by A verified traveler from PETIONVILLE

NICE HOTEL

Posted Aug 24, 2017
Pros: LOCATION IS PERFECT
Cons: I AM EXPECTING A QUICK RESPONSE FROM THE ADMINISTRATION. THE CREDIT CARD OF ONE GUEST WAS WRONGLY CHARGED.
VERY GOOD THAT WAS THE SECOND TIME AND I ENJOY IT VERY MUCH.
Comment from Hotel Management
Aug 30, 2017 by Guest Service Radisson Decapolis Panama City, Hotel Management
Thank you for you feedback, we appreciate your comments, about your request let us know and will be a pleasure to help and bring you a quick solution!!
5 out of 5
Recommended
for Everyone
by A verified traveler from costa Rica

Nice Hotel in the middle of everything

Posted Aug 23, 2017
Very nice hotel, lovely breakfast, friendly staff close to hops and restaurants
Comment from Hotel Management
Aug 30, 2017 by Guest Service Radisson Decapolis Panama City, Hotel Management
thank you!! we appreciate your comments, see you in your next trip!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Dry close to the shopping

Posted Aug 21, 2017
The hotel is ok, in a very good location, the valet parking is free, which is a plus. Breakfast is good.
Comment from Hotel Management
Aug 21, 2017 by Guest Service Hotel Radisson Decapolis, Hotel Management
Thank you for your comments, are very important for us, we look forward to seeing you on your next visit!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Good hotel location central to city

Posted Aug 17, 2017
The stay was uneventful. A real breakfast Was provided for wife and meal. They even provided hand made energy/health drink. Very friendly staff. Will stay here again.
Comment from Hotel Management
Aug 17, 2017 by Guest Service-Radisson Decapolis Hotel, Hotel Management
On behalf of the radisson hotel staff we would like to thank you for your comments, these are very important for us, we hope to see you in your next trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2017
Perfect location great spa close to Casco Viejo, mall, Canal área..
Comment from Hotel Management
Aug 14, 2017 by Guest Service, Hotel Management
Thank you for your comments, we look forward to your next trip!!