Ratings based on 629 Verified Reviews

2.8 out of 5
50% of guests recommend
2.9 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Macon GA

Bad description of rooms

Posted Jan 8, 2017
Pros: the view
Cons: the description of the room , WI-FI , cleaning and painting the front of it , updating the inside , having its own office open . giving refunds
Location: there are a lot of things to do
I could have saved a lot of money had I known the beds were in separate rooms . I booked two rooms based on the pictures and description of the rooms . I could have put my kids in one part of the room and me and the wife could have stayed in the other part . As soon as we saw the room , we went back to front desk and was told we could not get a refund on the other room . And the front desk was in another hotel , we had to drive to it . We never saw the office for our hotel open . The place had no WI-FI , the outside looked nasty and unsafe . The only thing going for it was the ocean view . The pictures online are really misleading , if the one room has two beds separated with a door , then that should be emphasized . I payed double when I did not have to .
Comment from Hotel Management
Jan 13, 2017 by GM, Hotel Management
Dear Glen, Your feedback is extremely important to us as we consider all constructive comments to be opportunities for improvement. We are very sorry to hear that you were not happy with your stay. We apologize that you felt misled in any way and assure you this was not our purpose. Our website includes details and information on the variety of 5 different room layouts. We are glad you enjoyed the view and the location offered by our property. Given the chance we would be honored to host you again and deliver the value and comfort you were expecting.
3 out of 5
Recommended
for Everyone
by A verified traveler from ga.

Posted Jan 7, 2017
Could have used dish towels and doors on cabinets in kitchen. But is right on beach with great view
Comment from Hotel Management
Jan 10, 2017 by GM, Hotel Management
Dear Valued Guest, Thank you for choosing the Seahaven Beach Hotel. We're glad to know you enjoyed the location of the hotel which is directly on the beach. It really does help with a relaxing vacation. We will use your constructive comments on the towels and cabinet doors to continually improve upon our guest accommodations. Thanks again and please come back and see us in the future. -Celeste
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 1, 2017
Needs to be updated. Nice staff. Would love to have had wi-fi for children's tablets. We ended up checking out to go to a hotel that had wi-fi.
Comment from Hotel Management
Jan 4, 2017 by GM, Hotel Management
Dear Valued Guest, Thank you so much for taking the time to provide us with your feedback at the Seahaven Beach Hotel. We greatly value the opinions of our guests and take them seriously. We're sorry to hear that you ended up leaving because of no wifi. We'll certainly take a closer look at that to see how we can make things better. Thanks again for your feedback and we'd love for you to come by and give us a second chance in the near future. Sincerely, Celeste
4 out of 5
Recommended
for Everyone
by A verified traveler

For the price it was great..

Posted Dec 29, 2016
It was an enjoyable overnight stay. It was a little confusing where you go to check in but the hotel was clean.
Comment from Hotel Management
Jan 3, 2017 by GM, Hotel Management
Dear Valued Guest, We were honored to host you during your recent stay at the Seahaven Beach Hotel. We are happy you enjoyed your time with us and were pleased with the cleanliness of our property. We hear your concern regarding your check in and we will consider ways to improve in order to ensure the comfort of our guests. Again, thank you for your time and we hope to see you soon!
3 out of 5
by A verified traveler from gulfport,ms

Hotel on beach

Posted Dec 12, 2016
Pros: Easy access!
Cons: Needs a makeover!
Location: Good places to eat nearby!
You could tell this hotel belonged to spring Breakers! Everything looked to be battered like the fridge and some broken furniture! Price was good!
Comment from Hotel Management
Dec 15, 2016 by GM, Hotel Management
Dear Sandi, We appreciate you taking the time to provide us with your feedback. We are happy to hear we were able to provide you with conveniently located accommodations at an affordable rate. It is our goal to continue to make improvements on our property and we will keep your feedback in mind. We hope to have the privilege of hosting you again during any future trips to Panama City Beach.
2 out of 5
by A verified traveler from US

Wrong choice!

Posted Dec 1, 2016
Wish I knew the area better. Definitely would've stayed at a better place.
Comment from Hotel Management
Dec 5, 2016 by GM, Hotel Management
Dear Ryan, We thank you for taking the time to share your comments with us. We are sorry to hear we did not succeed in meeting your expectations. We hope you will consider giving us another opportunity in the future to be able to provide you with a better stay. Our location on the beach is one of the many reasons travelers enjoy staying with us. Thanks again for the feedback.
1 out of 5
by A verified traveler

Misrepresentation

Posted Nov 27, 2016
I picked this hotel based on what they posted online. This was the opposite of what we got when we arrived. Shockingly rundown. Mixed matched mess in the rooms. Dirty floor, horrible bed, pillows awful The only good thing with this hotel was the view of the gulf from the balcony!!! Very disappointed
Comment from Hotel Management
Nov 30, 2016 by GM, Hotel Management
Dear Valued Guest, We appreciate you taking a moment to share your feedback with us. It saddens us to hear we did not meet your expectations during your recent stay. We encourage our guests to notify us of any issues they encounter whiled they are with us so our helpful staff may better accommodate your needs. With that being said, we are concerned with the circumstances in which you found your room. We consider cleanliness a priority and will address this aspect with our housekeeping team. We are glad you were still able to enjoy the view offered from the balcony, as well as our convenient location on the beach. Given the chance, we would appreciate the opportunity to deliver you with the accommodations you expected and rightly deserved.
2 out of 5
by A verified traveler from US

Disappointed and rundown

Posted Nov 15, 2016
Pros: Water view and staff at the hotel were nice................
Cons: Old, rundown, doors didn't open or close correctly, carpet needs to be cleaned.
Location: Great location... within walking distance to the pier park
2 out of 5
by A verified traveler from Ooltewah, United States of America

worst stay I have ever had there

Posted Oct 25, 2016
Pros: Location is the only thing going for this hotel, location, location, location
Cons: What amenities, TV? NO Refrig, NO microwave, a beer party going on outside the room, two nights in a row, had to be keeping everyone up....where was the Security Personnal to remind these groups their other guests in the hotel that may like to sleep...
Location: Location is the only thing going for this hotel
3 out of 5
by A verified traveler from US

Lousy hotel

Posted Oct 19, 2016
Pros: The beach
Cons: Housekeeping
The single room with 2 double beds, the mattresses were old and uncomfortable. The room with a separate room with a king size bed,double bed with a kitchenette. We stayed for 3 days. The mattresses were more comfortable. The office is closed after 5pm so you would need to walk down the street next to sharkys if you have a problem. Asked for new sheets and they didn't bring it until that evening. Housekeeping does not care for your room to change sheets, make the bed, take out trash, they didn't even bring more coffee for the extra days
Comment from Hotel Management
Oct 21, 2016 by GM, Hotel Management
Dear Lynda, It is great to hear we were able to provide you with more comfort in the suite you were assigned. Though, we are sorry you did not enjoy the first room as much. We apologize that our staff was hard to find and we encourage you to call the front desk with any questions or concerns, should you not want to walk. Changing sheets, cleaning rooms and re-stocking amenities, are all among the various tasks our housekeeping team is required to perform. It concerns us to hear some of these tasks may have not been accomplished during your stay and we will address this issue with all staff members. We hope you will consider giving us another try as we know we can, and will, provide you with the stay you expected and deserved.