Ratings based on 415 Verified Reviews

3.1 out of 5
56% of guests recommend
3.0 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from ga

Posted Jul 24, 2017
This hotel is kinda outdated and could a major overhaul. The staff was very courteous and helpful. The best part about staying here was the view from the 11th floor.
Comment from Hotel Management
Jul 24, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Beautiful Beach View!!

Posted Jul 20, 2017
Nice that the location is oceanfront from beach, pools are awesome and there is a lil bar grill in the complex food was very good. They have a tiki bar and shaved ice on site that was awesome. The hot tubs weren't working for the 4 days we stayed and the overall condition of our condo was poor. Everything was outdated , tvs weren't working and the bathroom door wouldn't lock or close.
Comment from Hotel Management
Jul 20, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
2 out of 5
by A verified traveler

Nice amenities but Room needs a lot of updating

Posted Jul 15, 2017
Room 223 needs updating. Mattress in bedroom awful as well as sofa bed. Sofa bed, furniture and floors all dirty and need to be cleaned and / or replaced. Nice amenities but would not rent again here unless it was booked direct through owner where you know rooms are well taken care of. Ashamed because summit is overall a great place
Comment from Hotel Management
Jul 17, 2017 by Manager , Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
It is an older motel and some areas have not been updated, but decent for the price.
Comment from Hotel Management
Jul 12, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are glad you enjoyed your trip! We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
2 out of 5
by A verified traveler from Santa Fe, NM

Great location but poorly maintained

Posted Jul 9, 2017
The staff was nice and the location is great, but the condition of the room was unacceptable. The room had greasy floors, very moldy ceilings, broken toilet handle, extremely rusted refrigerator, missing light bulbs, etc.
Comment from Hotel Management
Jul 12, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are sorry that you experienced this issue and we will ensure that the proper departments are made aware. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
Recommended
for Families
by A verified traveler from Irwinville. Ga.

Nice hotel on the beach and close to everything

Posted Jul 9, 2017
Pros: I liked the hotel being walking distance to everything, the security, the king size bed, and the kitchen.
Cons: There should alternating checkout times for different floors. The elevators are useless when trying to leave. It took me an hour to leave.
Location: It's right on the beach and walking distance to everything. You will run out of money before you run out of things to do.
We had a great time. The room was so comfortable I had problems getting my children to go anywhere else. The staff was friendly and even changed our room to a higher floor when we got there so my wife could see more. We have decided this is our hotel when return to Panama City.
Comment from Hotel Management
Jul 10, 2017 by Manager, Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are glad you enjoyed your stay. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the beach

Posted Jul 9, 2017
Nice hotel, close to the beach, the rooms can use upgrades, like better mattress ( it felt like you were sleeping on wood), the kitchen needs upgrades, for the price we payed we expected much better,but overall we had a good time,the beach was clean, the ocean was awesome, the pools were awesome too
Comment from Hotel Management
Jul 9, 2017 by Manager , Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler

I like it because is on the beach.

Posted Jul 5, 2017
Its on the beach and very close to shopping and has a lot of entertaiment and kids friendly .
Comment from Hotel Management
Jul 6, 2017 by Manager , Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
1 out of 5
by A verified traveler from TX

Gross!

Posted Jul 5, 2017
Pros: Ocean view, the lay out
Cons: Whole unit needs to be updated
The pictures show different rooms, so you don't know what exactly you are getting. Our condo had old, dirty carpet in the bedroom. The 2 sofas were worn and faded. We attempted to use the washer and dryer. The washer merely filled up with water, did not agitate. The dryer did not get hot at all. The building has 2 elevators for 200 rooms on 14 floors.
Comment from Hotel Management
Jul 8, 2017 by Manager , Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We do apologize that the room was not up to your expectations and we will pass this information on to the appropriate departments. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.
4 out of 5
Recommended
for Families
by A verified traveler

Good Vacation Place

Posted Jul 2, 2017
Pros: Safe with plenty of security. The staff was very helpful.
Cons: It could use some paint, but was clean.
Location: Location was great for places to go with kids, like Race City ect.
Beach front with everything you need. You really don't have to leave for food, or supplies. My condo was clean, with plenty of towels ect. It was quiet like they ask by 11:00 pm -7:00 Am.,
Comment from Hotel Management
Jul 2, 2017 by Manager , Hotel Management
Thank you for providing your feedback regarding your stay at our resort. We are continually striving to exceed our customer’s expectations and your input is truly appreciated.