Dirty Rooms, Balcony's Closed, Bugs, WORST EVER!
Posted Nov 15, 2016 on Hotels
This could and should have been the best place we've stayed BUT - Upon arrival, 2 of the 3 condos rented had balcony closed and we were told there would be no other rooms available. The receptionist just asked, "do you still want to stay". After an hour call to the booking company was told there were other rooms and we were moved. 1 room was not clean with previous customers bed linens on the beds. 1 room had ants in the kitchen and bathrooms (was told they would tell the owners to have the place sprayed, but did not do anything for our stay). The other room had a light fixture fall from the ceiling and brake and had soured towels in washer. My family meets in Panama City Beach Florida every year and this WAS the WORST experience of all ! By the way, we also paid more for this condo than any other and were offered no discounts for all the issues (was told it was because we booked through a third party).