Ratings based on 547 Verified Reviews

4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Very helpful staff!

Posted Nov 15, 2016
Pros: The staff! One staff picked us up at the airport and also was available to drive us to our tour meeting point. We even got a 2 pm check out, per our request. Very accommodating!
Cons: All good! Nothing we didn't like. Nothing we didn't like. We are world travelers and we feel our really got our money's worth. Excellent staff. Only negative, hotel and Panamanians lack English speaking skills or I personally lack Spanish speaking skills, even though I speak 4.5 other languages.
Location: Location was central. Great to walk around. One block from a fabulous hotel/restaurant that was the highlight of our stay there.
3 out of 5
by A verified traveler from Central America

The area where the hotel is has deteriorated

Posted Nov 10, 2016
Location: Location is the old part of where things used to happen in Panama City. The street where the hotel lays seems dirty, run down.
Comfort wise is Ok, but hotel seems run down. Free breakfast is not appetizing. Very badly cooked and presented.
5 out of 5
by Lisa

This traveler left a rating score only Posted Aug 7, 2016 on Hotels
4 out of 5
by J ernesto from Los Angeles California

Awesome stay

Posted Aug 2, 2016 on Hotels
Great staff
4 out of 5
by Bonnie

Keep your confirmation

Posted Jul 29, 2016 on Hotels
Great hotel but they did not have our hotels.com reservation. Luckily I could prove. Same for the free breakfast.
3 out of 5
by Ryan

This traveler left a rating score only Posted Jun 19, 2016 on Hotels
5 out of 5
by Robert

This traveler left a rating score only Posted Jun 16, 2016 on Hotels
4 out of 5
by Judith

This traveler left a rating score only Posted Jun 6, 2016 on Hotels
5 out of 5
by A verified traveler

Clean rooms

Posted Jun 6, 2016 on Hotels
Very clean room with comfortable bed. Service was outstanding.
4 out of 5
by Allen from Little Falls, NY

Toscana. A bit of Italy in Panama City.

Posted May 15, 2016 on Hotels
Stayed 8 days and enjoyed the hotel and would highly recommend it. Much more value than price charged. Very clean. Caring staff. The lobby has a European flair and is comfortable. The lobby and all floors have some great large framed colorful original paintings. I walked each floor to see them all.