Ratings based on 112 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Jose David from Grecia, Costa Rica

Excelente ubicación y buen trato

Posted May 24, 2015 on Hotels
Excelente ubicación, muy buen precio, condiciones del hotel acordes con el precio y su estilo. Excelente trato de su propietario y colaboradoras. El servicio de desayuno era bueno, siempre variado en el algún detalle para no "aburrir" al huésped. La habitación la limpiaban y ordenaban todos los días. Lo recomiendo para visitas de turismo, negocios, compras, en pareja o solo.
Comment from Hotel Management
Aug 1, 2015 by Miguel, Hotel Management
gracias por la opportunidad de estar a su servicio, regrese cuando lo desee.
4 out of 5
Recommended
for Personal Event
by Torben from Mexico .

No hot water !

Posted May 22, 2015 on Hotels
there was never hot water , and I was told indirectly that there never is . Staff VERY helpful .
Comment from Hotel Management
Aug 1, 2015 by Miguel, Hotel Management
We experience a breakage of the main water line on the neighborhood water system two days prior to your arrival, the city provided us with intermittent water supply, we had very bad water pressure which prevented us to being able to fire the water heaters. we have this problems very often because this are were the property is located, as we have lots of new buildings and hotels popping out and taking our water supply. we apologize the inconveniences our guest are experimenting but it is impossible for us to control what the Panama City water company is distributing correct water pressure.
1 out of 5
by A verified traveler from Los Angeles

Look for another hotel.

Posted May 11, 2015
Pros: Nothing. I booked two weeks but I left after one.
Cons: None to be improved. Just demolition will improve it.
Location: Nice restaurants around, especially on Via Argentina. Very close to a shopping area.
Everything that make a stay in a hotel comfortable is missing from this hotel. I don't know why is even called a hotel.
Comment from Hotel Management
Jun 20, 2015 by Miguel, Hotel Management
We are afraid you had a bad experience, we are in the process to change the management team to ensure we are taking care of you and provide you again quality services. our sincerest apologies
2 out of 5
by A verified traveler from Stuttgart

Nettes Team, sauberes Hotel, Ausstattung schlecht

Posted May 10, 2015
Pros: Nettes Hotel Personal, Sauberes Zimmer.
Cons: Warm Wasser Problem lösen. Lattenrost unter dem Bett benutzen.Frühstück mit mehr Optionen anbieten.
Location: Das Hotel ist zu Fuß 5 Min. entfernt von Metro Haltestelle "via Argentina". Zu Fuß 20 Min. entfernt vom Multicentro.
Wir haben das Zimmer für vier Nächte reserviert. Aber leider wir konnten nur zwei Tage übernachten.Warmes Wasser ist ein Problem während des Duschen. Mann muss erst auf warmes Wasser 4-5 Minuten warten.Warmes Wasser dauert 3-4 Min danach wieder kaltes Wasser. Das Bett war sehr weich. Wir sind mit gespannte Muskeln aufgewacht. Unter dem Bett gab es kein Lattenrost. Es gab auch kleine Ameisen im Zimmer.
Comment from Hotel Management
May 26, 2015 by Miguel, Hotel Management
we wish you had a pleasent stay with us, please come back.
2 out of 5
Recommended
for Personal Event
by Jason from New York

You can do better.

Posted May 8, 2015 on Hotels
This is not a "real" hotel -- it's basically a big apartment converted into rooms for rent (with a central area for eating breakfast etc.). It's literally in an apartment building and has (almost) no sign, so you may have trouble finding it. Place isn't as cool as the pictures I saw. Basically a flickering fluorescent light on a stucco wall and some bent up hangers on a metal bar (no closet). And the walls are super thin so you hear everything. I feel okay about having stayed there a night -- needed a spot on short notice and the price was super low. But I wouldn't book it again.
Comment from Hotel Management
Jul 11, 2015 by Miguel, Hotel Management
thank you for your comments, we had a change of the cleaning team as they weren't doing a good job as reviewed by our guest so you will see a change for the best at the autograph@. we also are working on adding more features to the bathrooms as requested by our guests. We also changed cook as he was not doing his job on delivering healthy and outstanding services to our guests. We apologize for your inconveniences. The autograph@lodge, it is intended to have a clean. budget, amicable, artistic ambiance, where you can have a nice sleep. we will correct all your concerns and we will improve on all areas of the hotel
Comment from Hotel Management
Jul 11, 2015 by Miguel, Hotel Management
thank you for your comments, we had a change of the management team cleaning team as they weren't doing a good job as reviewed by our guest so you will see a change for the best at the autograph@. we also are working on adding more features to the bathrooms as requested by our guests. We also changed cook as he was not doing his job on delivering healthy and outstanding services to our guests. We apologize for your inconveniences. we apologizes for your bad experience we are correcting them.
Comment from Hotel Management
Jul 11, 2015 by Miguel, Hotel Management
thank you for your comments, we had a change of the management team cleaning team as they weren't doing a good job as reviewed by our guest so you will see a change for the best at the autograph@. we also are working on adding more features to the bathrooms as requested by our guests. We also changed cook as he was not doing his job on delivering healthy and outstanding services to our guests. We apologize for your inconveniences. we apologizes for your bad experience we are correcting them.
4 out of 5
Recommended
for Business Travelers
by Helen from Southern California

Quiet, nice breakfast, will return.

Posted Apr 25, 2015 on Hotels
This is our second time at the Autograph Lodge. We really enjoy the peace and quiet. Each morning we have a different breakfast including fruit, coffee and orange juice. The linen was changed 3 times in 5 nights and the towels everyday. No toiletries except soap and no tissues. Hot water is intermittent. The room could use another light but that will not keep us from returning. Staff very sweet and helpful.If you are looking for a fancy hotel this is not for you. Simple is the key here.
Comment from Hotel Management
Aug 1, 2015 by Miguel, Hotel Management
thank you for coming back, we are always at your service.
Comment from Hotel Management
Aug 1, 2015 by Miguel, Hotel Management
thank you for coming back, please pass our friendly regards to your family, we are happy you enjoyed Panama again.
Comment from Hotel Management
Aug 1, 2015 by Miguel, Hotel Management
Thank you for staying with us again, always at your service.
1 out of 5
by A verified traveler from Paris

Je ne suis pas responsable!

Posted Apr 16, 2015
Pros: rien
Cons: L'accueil d'urgence, car il existe des urgences.
Location: Correct
Mon avion a eu du retard, je suis arrivé à 23h00 au lieu de 22h00, personne ne m'a ouvert alors que le gérant vit dans le Lodge, j'ai dû trouver un autre hôtel qu'il a fallu payer plein tarif. Quand je suis arrivé le jour suivant, le gérant m'a indiqué qu'il n'était pas responsable du retard de mon avion, j'ai donc dû payé tout le séjour (2 nuits). Ma chambre n'avait pas d'eau chaude!! Accablant
3 out of 5
Recommended
for Everyone
by A verified traveler

Fine if you're on a budget!

Posted Apr 2, 2015
Pros: Price and the friendly staff.
Cons: A lot!
The breakfasts are cereal and fruit. Fruit was good. No non-gluten cereal. Place is clean. Workmanship of recent improvements are that of a poor quality handyman. Not 3 stars. 2 at best. But the staff are very nice and friendly!
Comment from Hotel Management
May 8, 2015 by Miguel, Hotel Management
thank you for your comments, we had a change of the cleaning team as they weren't doing a good job as reviewed by our guest so you will see a change for the best at the autograph@. we also are working on adding more features to the bathrooms as requested by our guests. We also changed cook as he was not doing his job on delivering healthy and outstanding services to our guests. we apologize for your inconveniences.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
Very well located. They are customer driven !!!, but the services (cleaning and so) in the rooms should be improved.
Comment from Hotel Management
May 8, 2015 by Miguel, Hotel Management
thank you for your comments, we had a change of the management team, as well as the cleaning team as they weren't doing a good job as reviewed by our guest so you will see a change for the best at the autograph@.
3 out of 5
Recommended
for Couples
by francois from France

moyen mais dans un quartier assez sûr

Posted Mar 12, 2015 on Hotels
une nuit dans cette maison prise sur les conseils des utilisateurs qui me semblent trop favorable à ce lieu, je vais donc être un peu critique et l'expliquer le parking devient deux places pour voitures réservées devant la maison sur le trottoir de la rue, les chambres sont au calme et confortables mais ce n'est pas un hôtel c'est une chambre d’hôte, il faut donner la clef de la chambre pour avoir la clef de la porte d'entrée ,le petit déjeuner est très moyen avec quelques restriction sur l'état de la poêle ou j'ai entrevu la préparation la veille, l'état du grille pain et de la cafetière mais on est au panama ou la propreté n'est pas toujours d'usage.C'est globalement moyen dans un quartier ou il y a pleins de restaurants,pleins de magasins et ou tout semble sans danger.
Comment from Hotel Management
May 16, 2015 by Miguel, Hotel Management
Nous vous remercie pour avoir eu la bonne chance d'etre a votre service pendant votre sejour a Panama City Panama. On vous shouete bon voyage et a tres biento.