Ratings based on 332 Verified Reviews

4.5 out of 5
91% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Great location, beautiful hotel

Posted Feb 15, 2017
Pros: Great location
Cons: Staff in restaurant.
Location: Near the water.
The location couldn't be better. A Shriners rat cab ride to everything. The hotel rooms and common areas are well maintained. Everyone at the front desk spoke English and were very helpful. The only area for improvement is with the staff in the fifth floor restaurant. They were not very friendly or helpful.
Comment from Hotel Management
Feb 16, 2017 by Victor, Hotel Management
Thank you for your great comments! We eagerly await for you to come back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great hotel

Posted Feb 3, 2017
Pros: Big rooms, location, abundance of taxis.
Location: Walk to waterfront and restaurants. Short taxi to old town.
Great location clos to CBD and old town. Can walk to lots of restaurants and waterfront.
Comment from Hotel Management
Feb 10, 2017 by Victor, Hotel Management
Thank you for your great comments and recommendation. We hope to have to opportunity to welcome you back soon. Until then, we wish you safe travels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville, FL

Stayed in a new section of the hotel. Excellent

Posted Jan 9, 2017
Pros: the room was huge and very well appointed. the room AC was very week and didn't cool off until well after dark.
Cons: Air conditioning
Location: Down town. Would exercise caution walking the streets nearby especially after dark.
very good accommodations. Would not want to walk around the streets near the hotel after dark.
Comment from Hotel Management
Jan 9, 2017 by Victor, Hotel Management
Thank you for your feedback, we strive to provide our guests with the most comfortable stay so rest assure we will take the measures to avoid further recurrence.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newton, MA

Good hotel in the heart of the city

Posted Jan 4, 2017
Bristol is centrally located ($30-35 from Airport, $5 to Casca Viejo). Good spa. Decent bar. Restaurant has limited vegetarian options. Rooms were good sized with comfortable beds. Not all staff speak good English. Concierge was excellent and helped with trips and reservations.
Comment from Hotel Management
Jan 5, 2017 by Victor, Hotel Management
Thank you for your review and recommendation. We appreciate your taking the time to share your thoughts with other traveller and look forward to welcome you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NOLA

Panama layover

Posted Dec 13, 2016
Pros: Accomodations and service
We traveled via Panama and had a 1-day layover. We booked the Bristol and found to have been a good choice. The only negative is its distance from the casco viejo, but that was easily remedied with taxis [get a quote and negotiate the price before getting in]. We would stay again.
Comment from Hotel Management
Dec 13, 2016 by Victor, Hotel Management
Thank you for your five star review. We appreciate your comments and look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent facility all the way around

Posted Dec 7, 2016
Pros: everything
Location: centrally located
great room, clean, quiet, well appointed. good breakfast. great bar and bar food.
Comment from Hotel Management
Dec 7, 2016 by Victor, Hotel Management
Thank you for your kind words. Looking forward to welcome you back soon.
2 out of 5
by A verified traveler

Pretty hotel ... but rooms are noisy and bad servi

Posted Nov 23, 2016 on Orbitz
There is constant noise in the rooms. Plus the service is awful. We tried to get coffee (because while there is a Keurig maker in the room, they do not have k-cups. There is sometimes coffee in the lobby ... not always... and then they charge $9 for 2 cups. We could never get service for a washcloth in our room. I would not stay at this property again. They are a disgrace to the Leading Hotels of the World group.
Comment from Hotel Management
Nov 25, 2016 by Victor, Hotel Management
We are deeply sorry for letting you down. Your feedback is well appreciated and rest assure we will work hard to improve in this areas of opportunity.
5 out of 5
Recommended
for Everyone
by A verified traveler from Annapolis, MD

Peaceful Hotel

Posted Nov 19, 2016
Pros: everything but the price. beautifully done, high ceilings, great bathroom and comfortable bed
Cons: lower the price
Location: wasn't there long enough, but it is located in downtown Panama City
Great restful place after a hot day driving long distances. We arrived late and had an early morning flight, so didn't really have a lot of time there. The hotel staff offered I use their wifi (Expedia) to book the room after I cringed at the $200+ price. I was able to knock off $20 on the room price. They offered free room service coffee and juice in the morning and were right on time.
Comment from Hotel Management
Nov 21, 2016 by Victor, Hotel Management
Thank you for you kind words. We apreciase your taking the time to share your experience with other travelers and hope to welcome you back soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from f.j from tehran

One night transit in panama city

Posted Nov 3, 2016
Location: It was very close to all kind of restaurant
We stayed one night in way to Samtiago , as Expedia gold member we got upgrade room which was very spacious and elegant
Comment from Hotel Management
Nov 3, 2016 by Victor, Hotel Management
Thank you for taking the time to share your experience with other travelers. We appreciate your valuable feedback and hope to welcome you back soon.
5 out of 5
by A verified traveler

Posted Oct 30, 2016 on Hotels
Comment from Hotel Management
Nov 3, 2016 by General Manager, Hotel Management
Thank you for your five star review. We hope to welcome you back soon.