Property amenity

Reviews of Courtyard by Marriott Panama Metromall

4 out of 5
Courtyard by Marriott Panama Metromall
Avenida Domingo Diaz via Tocumen, Centro Comercial MetroMall, San Miguelito, Panama

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 903 reviews" "
Rating 8 - Good. 308 out of 903 reviews" "
Rating 6 - Okay. 64 out of 903 reviews" "
Rating 4 - Poor. 15 out of 903 reviews" "
Rating 2 - Terrible. 20 out of 903 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eileen

Liked: Property conditions & facilities
Excelente
Stayed 1 night in Feb 2024
Response from Gracias on Mar 24, 2024
muchas gracias por sus comentarios

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Gracias on Mar 24, 2024
muchas gracias por sus comentarios

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Response from thanks on Feb 15, 2024
thank you so much for your comments

10/10 Excellent

CARLOS VALDES

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jan 2024
Response from thanks on Feb 15, 2024
thank you so much for your comments

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time
Stayed 1 night in Jan 2024
Response from thanks on Feb 15, 2024
thank you so much for your comments

10/10 Excellent

Ricardo

Stayed 12 nights in Jan 2024
Response from thanks on Feb 15, 2024
thank you so much for your comments

10/10 Excellent

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is required and I felt safe the whole time I was there, definitely going back.
Stayed 6 nights in Dec 2023

10/10 Excellent

Osmany

Liked: Cleanliness, staff & service, property conditions & facilities
Very good attitude and nice place for shopping
Stayed 7 nights in Dec 2023
Response from thanks on Feb 15, 2024
thank you so much for your comments

2/10 Terrible

Jennifer

We cancelled our reservation 2 weeks prior to our stay due to a medical emerge and still got billed, will never stay there again
Stayed 1 night in Dec 2023
Response from Thank you on Dec 30, 2023
Thank you for your comments

8/10 Good

Louisette, Santa Cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Oct 2023
Response from thanks on Oct 31, 2023
thank you so much

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My short stay
Unfortunately, my travel was very short, due to a family member's death. My short stay was very nice, the hotel is close to the airport, within walking distance from the Mall and restaurant. Staff members were very respectful, attentive, and responsive. I will definitely stay again.
Stayed 4 nights in Oct 2023
Response from Thank you on Oct 21, 2023
We apreciate your comments!

8/10 Good

Beverley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and great mall
Stayed 1 night in Oct 2023
Response from Thank you on Oct 13, 2023
Thank you for taking the time to let us know about your experience while staying with us.

4/10 Poor

Erika

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roaches n mold
Stayed 7 nights in Sep 2023
Response from Thank you on Oct 8, 2023
gracias por sus comentarios, seguiremos trabajando para mejorar

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Gracias on Oct 5, 2023
muchas gracias por el review sobre su estadia con nosotros!!

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location, the staff is always cordial and helpful!! The rooms are comfortable; the only thing I didn’t like was the pillows, but I am very particular about my pillows. I love, love this hotel!!!
Stayed 7 nights in Sep 2023
Response from Hotel Marriott Courtyard Metromall on Oct 31, 2023
Thank you very much Joyce, it was a pleasure to assist you, we hope to see you soon! Best regards.

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, convenient mall store options, supermarket close to the hotel. Polite staff
Stayed 7 nights in Sep 2023
Response from Thank you on Sep 24, 2023
Thank you for your apreciated comments, we are glad you enjoy your stay with us.

10/10 Excellent

Larry

Stayed 1 night in Sep 2023
Response from Thank you on Oct 9, 2023
Thank you for your comments!

10/10 Excellent

LUIS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping, Dining, walkable...
Stayed 1 night in Sep 2023
Response from Thank you on Sep 10, 2023
thanks you so much for your comments.

8/10 Good

Jane

Stayed 1 night in Sep 2023
Response from Thanks on Sep 24, 2023
thank you for your appreciated comments!

10/10 Excellent

kieran

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was most helpful.
Stayed 4 nights in Aug 2023
Response from Thanks You on Aug 27, 2023
We apreacited your comments!

8/10 Good

Wayne

Stayed 10 nights in Aug 2023
Response from Hotel Marriott Courtyard Metromall on Aug 24, 2023
Thank you very much for choosing us, it was a pleasure to assist you.Best regards.

8/10 Good

Sharla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very friendly staff, always willing to go the extra mile.
Stayed 3 nights in Jul 2023
Response from Thank you on Aug 21, 2023
Thank you very much, it was a pleasure to serve you.Best regards.

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent employee greeting, service & follow-up.
Stayed 1 night in Aug 2023
Response from Thank you on Aug 21, 2023
Thank you very much it was a pleasure to serve you, Regards.

8/10 Good

Shaikh

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Aug 2023
Response from Thank you on Sep 1, 2023
Thanks for your comments!

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Thank you on Aug 18, 2023
We apreciate your comments!

4/10 Poor

Lorena

Liked: Staff & service
Disliked: Property conditions & facilities
The property needs to be refurbished very badly. I love the location, other than that, I will not be staying here again.
Stayed 7 nights in Aug 2023
Response from Thank you on Aug 14, 2023
thanks for your comments

10/10 Excellent

Zena-Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk attendant was fantastic! Very personable and friendly. Added with the bellhop eagerness to get you situated. Very great welcome
Stayed 1 night in Aug 2023
Response from Thank you on Aug 10, 2023
Thank you very much for choosing us, it was a pleasure to serve you, Best regards.

10/10 Excellent

Shania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed Aug 2023 Near PTY airport. Hotel is 1 min walk to Metro-mall which has a large food court and amazing stores to shop. Great bargains as well. Breakfast at the hotel was great Access to public transportation The Friendly Staff were always available. Small Gym Pharmacy and Supermarket and more all connected to the mall. I would definitely recommend staying here.
Stayed 2 nights in Aug 2023
Response from Gracias on Aug 9, 2023
thanks for the comments

10/10 Excellent

Suzette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the airport and right across from Metro Mall and the metro station. Very convenient.
Stayed 7 nights in Jul 2023
Response from Thank you on Aug 9, 2023
thanks for the comments

10/10 Excellent

Dorthy

Stayed 1 night in Aug 2023
Response from Hotel Marriott Courtyard Metromall on Aug 24, 2023
Thank you very much for choosing us, it was a pleasure to assist you.Best regards.

6/10 Okay

GIANCARLO

Liked: Staff & service, property conditions & facilities
Location near the mall is ok.
Stayed 1 night in Jul 2023
Response from Thank you on Aug 2, 2023
Thank you

8/10 Good

Dalmarie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all that I needed for the short period of time that I was planning on staying in the country.
Stayed 1 night in Jul 2023
Response from Hotel Marriott Courtyard Metromall on Aug 2, 2023
Thank you very much, it was a pleasure to serve you. Best regards.

10/10 Excellent

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for my needs.
Stayed 2 nights in Jul 2023
Response from Thank you on Jul 29, 2023
Thanks For the comments!

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
I don't have anything to say.
Stayed 1 night in Jul 2023
Response from thanks on Jul 28, 2023
Thank you for your comments!

8/10 Good

Suwayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is good.
Stayed 1 night in Jul 2023
Response from Thank you on Jul 21, 2023
thanks

10/10 Excellent

Leon

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Gracias on Jul 21, 2023
thanks

10/10 Excellent

Get

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had 2 clients that stayed at the hotel and being a travel agent that was not physically there with my clients, I am pleased that I was able to communicate with the staff at the hotel and was given great response and amazing assistance as if I was actually there. So thanks to the staff and management for making my job as a travel agent easy!
Stayed 4 nights in Jul 2023
Response from thanks on Jul 18, 2023
Thank you very much for your comments, it makes us very happy to be able to help your clients during their stay.we hope to see you again!

10/10 Excellent

kaiyan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from thanks on Jul 14, 2023
thank you so much for your coments

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very convenient for shopping and dining options. Very clean.
Stayed 3 nights in Jul 2023
Response from Thank you on Jul 7, 2023
thanks

8/10 Good

Kenmore, Bridgetown

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 1 night in Jul 2023
Response from Thank you on Jul 5, 2023
thanks

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant and the hotel is conveniently close to shopping areas. Only recommendation is to have a hotel doorman.
Stayed 1 night in Jun 2023
Response from Thanks on Jul 1, 2023
Thanks for your comments and recomendations!

10/10 Excellent

Emiel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023
Response from thanks on Jun 25, 2023
Thanks for your comments!

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Thank you on Jun 25, 2023
Thanks for your comments!

6/10 Okay

GEORGE

Stayed 1 night in Jun 2023
Response from Thank you on Jun 19, 2023
Thanks for your comments!

10/10 Excellent

Edward

Stayed 1 night in Jun 2023
Response from Gracias on Jul 4, 2023
muchas gracias por sus comentarios de estadia!!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from thanks on May 29, 2023
gracias por sus comentarios

8/10 Good

Domingo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Thank you on May 12, 2023
Thanks for your comments!

6/10 Okay

Maria

Convenient to airport but in disrepair
Upon arrival the hotel looks fine. Pool is nice and lobby was ok. The room however had a very strong smell which they said was due to some moisture. They were oversold so there’s was only one other room for me to move into. It smelled better but thermostat didn’t work, carpets were stained and the room hadn’t been cleaned other than the bed. The maintenance manager went up and cleaned it, apologized and said they had been super busy. The restaurant is ok for dinner, prices are ok for a hotel and food is basic but not bad. Breakfast was included in the price and was good. They offered cereal, oatmeal with several toppings, coffee, juice, fruit, scrambled and boiled eggs, some meats and pastries. Staff was very kind and did their best. Please work on the smell and maintenance of the rooms.
Stayed 1 night in Apr 2023
Response from thanks on May 1, 2023
thanks for your comments

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Convenient hotel to airport with competent staff.
First room we were given had a faulty shower without hot water. Notified front desk who sent maintenance speedily. He was unable to fix the problem so we were moved to another room - without a problem. Good service in dining room for a special request of broth soup due to one of us suffering from a bout of food poisoning (unrelated to this facility)! Very convenient for overnight before early morning flight. Ability to obtain Uber from front desk instead of hotel shuttle!
Stayed 1 night in Apr 2023
Response from Thank you on Apr 29, 2023
We aprecciate you comments!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent service, very knowledgeable, front desk person helped us find a restaurant in the area. The room was outstanding and very clean!
Stayed 1 night in Apr 2023
Response from Thanks on Apr 24, 2023
Thank you, we appreciate your comments!