Ratings based on 1,166 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Céntrico

Posted Dec 3, 2016
Necesitan renovar la ducha y ofrecer más canales de cable en TV
4 out of 5
by A verified traveler

clean

Posted Nov 30, 2016
Pros: price, location
Cons: needs more towel and a nicer lobby and more underground parking
Location: the location is perfect
The room was clean but the coffee machine was dirty and had still coffee in there from the last guest use.
2 out of 5
by A verified traveler from US

Disappointing

Posted Nov 29, 2016
They list a very good price for the night, but once you realize all that is not included and the condition of the hotel, the price is actually not good at all. They charge $5 for Wi-Fi, which I have not seen in any hotel in any country I have traveled to. Breakfast is not included and costs $15. The room was not nice. Uncomfortable bed that squeaks every time you move, terrible pillows. Could not get comfortable even trying to prop my head up on pillows to watch TV. Staff is not helpful or particularly friendly.
4 out of 5
by A verified traveler from US

Nice hotel un a good location.

Posted Nov 29, 2016
Rooms are spacious and clean. Location is very good, with access to metro station about 100 mts. The gym is very good for a hotel at this price. It has a small swiming pool un the roof, useful for refreshing after a long day. Breakfast has options among fruits, juices, ham and cheese, eggs, cereals, etc.
Comment from Hotel Management
Nov 29, 2016 by JMA, Hotel Management
Hi Gustavo! Thank you for your nice comments. Hope you can visit us again soon.
4 out of 5
by A verified traveler from US

Thanksgiving week in panama 2016!

Posted Nov 28, 2016
Pros: The hotel is clean, quiet and centrally located
Cons: No complaints for this price
Location: plenty of restaurants, casinos and hotels
hey everyone, really had a great stay at this hotel. The hotel is located in a nice central location of panama city. The Double tree is not far from a good mall(multi central) and the hard rock hotel. Many of the bigger hotels are located near by as well. The rooftop Jacuzzi and pool were great as well. My wife and I felt very safe in the area and we walked out and around the area at 11 pm on a couple of nights. There are three or four great restaurants within five minutes of walking distance. I recommend you also do the hop on and hop off bus for twenty bucks, it takes you to most of the best parts of panama city. The rooms are clean and the beds are soft all at a great price. There is free wifi in the lobby as well. Lastly, the warm cookies they give you at double tree are a great treat. I have now been to Colombia, Costa Rica and Panama and I give a slight edge to Panama. There is a lot of traffic though!!!
Comment from Hotel Management
Nov 29, 2016 by JMA, Hotel Management
Dear West, thank you for your kind comments! Really glad you could enjoy our hotel. Hope you can come back again soon. Regards
1 out of 5
by A verified traveler from US

Nice hotel but awful management.

Posted Nov 28, 2016
We stayer for 4 nights in 2 rooms, when I tried to call our friends the line was always busy. I called the reception to report the problem and they told me they were going to fix it but that never happened. They give you 1 or 2 towel and if you ask for more they don't pay attention to you, period. My friends asked for towels because they needed. They called several times and everytime the assure them they will take the towels to their room. At 11:00pm they had to go in person to the lobby and ask for a towel because they we're waiting for more than 5 hours and nothing. The area is safe, there is a lot of restaurants around. The Iglesia del Carmen is in front of the hotel. There is a pharmacy and a mini market in the same block.
3 out of 5
by A verified traveler from US

There were no towels in the room

Posted Nov 28, 2016
Pros: Staff very nice people.
Cons: They have to solve the problems with laundry that's why no towels in rooms
Location: Great location near restaurants, bars, and Cinta costera,
I was calling reception for two hours because no towels in my room and They never sent then to my room. The phone work so bad with noise and must of time do not works.
4 out of 5
by A verified traveler from Ecuador

Buen hotel

Posted Nov 28, 2016
Muy buen hotel, piscina y gym en buen estado recomendado
Comment from Hotel Management
Dec 1, 2016 by JMA, Hotel Management
Gracias Josue!
4 out of 5
by A verified traveler

buen emplazamiento y un magnifico desayuno

Posted Nov 27, 2016
personal muy agradable, buena y segura situación, habitación amplia y comoda
Comment from Hotel Management
Dec 1, 2016 by JMA, Hotel Management
Hola! Gracias por los buenos comentarios. Esperamos puedan regresar pronto!
4 out of 5
by A verified traveler from US

Hotel con excelente ubicación.

Posted Nov 20, 2016
Metro en La esquina , oficina de Copa a una cuadra , notaría, Bancos , comercio en el area. Hotel limpio , personal muy gentil.
Comment from Hotel Management
Dec 1, 2016 by JMA, Hotel Management
Hola Dayse, gracias por los comentarios. Esperamos nos visiten pronto nuevamente. Slds