Ratings based on 1,690 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Spain

NICE HOTEL, BAD ATTENTION OF THE STAFF

Posted Jul 26, 2016
BAD ATTENTION OF THE STAFF, IT TAKE THREE HOUR TO ROOM SERVICE FOR A SANDWICH. AND TWO HOURS LATER FOR THE CHANGE.
5 out of 5
by A verified traveler

Hotel céntrico

Posted Jul 22, 2016
En general bien, poco espacio en la habitación para guardar ropa y servicio de mucama regular
Comment from Hotel Management
Jul 25, 2016 by Guest Service Agent, Hotel Management
Hola Rockstar! Gracias por contactar a la banda del Hard Rock Hotel Panama Megapolis a través de este medio. Estamos muy felices que haya tenido el placer de disfrutar de nuestras magníficas instalaciones y de todo el servicio que recibió durante su estadía. Nuestro escenario siempre está listo para brindar el mejor show a nuestras estrellas del rock. Esperamos poder recibirle una vez más. Keep Rocking
4 out of 5
by A verified traveler from chilillo zapotlanejo

Tuve problema con mi extensión de noches

Posted Jul 22, 2016
Tuve problema con mi extensión de noches ya que acodaron dejarme en el mismo cuarto y metieron a otro huésped por error
Comment from Hotel Management
Jul 25, 2016 by Guest Service Agent, Hotel Management
Hola Rockstar! Saludos en nombre de la súper banda del Hard Rock Hotel Panama Megapolis. Agradecemos el tiempo que has tomado para expresar su reciente experiencia. Ofrecemos disculpas por el incoveniente que presentó durante su estadía, nos gustaría poder recibirlo una vez más y poder enmendar dicha situación y ganar de nuevo su confianza. Lo esperamos en la casa donde el show apenas comienza.
5 out of 5
by A verified traveler

Perfect

Posted Jul 20, 2016
All in this hotel is perfect breakfast is amazing cleaned all time
Comment from Hotel Management
Jul 20, 2016 by Concierge Desk, Hotel Management
Thank you for taking part of your much appreciated time to leave this review. Our Hard Rock Hotel Panama Megapolis prides itself in being able to offer TRUE AND AUTHENTIC experiences that rock to all of our celebrities. A perfect example of this is our rooftopbar BITS at the 62nd floor with its breath taking view and fabulous service. Were so happy we were able to host a rock star such as you! It’s so exciting that you were able to stay with us, and we really hope to see you again very soon. ROCK ON!!!
4 out of 5
by A verified traveler

Nice hotel great nightlife

Posted Jul 17, 2016
It was really nice need more bilingual staff and rooms were to dark need more lighting
Comment from Hotel Management
Jul 20, 2016 by Concierge Desk, Hotel Management
Hi there, greetings from the whole band of Hard Rock Hotel Panama Megapolis. Thank you so much for contacting us by this media. We are so happy that you could enjoy our astonishing facilities and that we were able to provide you the best time of your life. Do not hesitate to come back soon. Then band is thrilled to welcome you once again. Rock on...
5 out of 5
by A verified traveler from p

Great amenities, great service from staff.

Posted Jul 17, 2016
Good.... Great location. Kids had fun, but mostly for adults
Comment from Hotel Management
Jul 23, 2016 by Concierge Desk, Hotel Management
Thank you, dj pana, for taking time to share this comment with us. Our Hard Rock Hotel Panama Megapolis prides itself in being able to offer true n' authentic experiences that rock to all of our celebrities invited, we can't wait to have such a prestigious celebrity back in our HALLS OF FAME! Keep rockin' dj pana!
3 out of 5
by A verified traveler from New York

Not all that!!

Posted Jul 16, 2016
Pros: I liked the fact that the hotel is convenient to the airport and to traveling to excursions
Cons: prices, cleanliness of rooms
Location: everything is pretty much nearby
The hotel lobby is nice, festive, hard rock style, however, the rooms are not what they are cracked up to be.. I wasn't pleased with the fact that they woke me up every morning around 9 9:30am to clean my room. Additionally, I asked that the sheets be cleaned and when I came home that evening, they were not touched. I was LIVID. Did you not see the stains on the sheets? The shower was never cleaned probably until I left and the curtains were dirty. I ate at the Auturo restaurant and the prices in this restaurant are high for Panama.
Comment from Hotel Management
Jul 20, 2016 by Concierge Desk, Hotel Management
Hey T, Thank you so much for reaching out the band. We really appreciate the time you have taken to share your experience with us. We truly regret that we could not overcome your expectations; however, we would like to invite you once more in order to regain your trust. Your comments are been shared to pur managers to make it better next time! Hard Rock Hotel Panama Megapolis is well known to provide magical and amazing moments and service, do not let this stop you from coming back soon. The band is more than ready to welcome you. Keep rockin' T!
5 out of 5
by A verified traveler from delaware, OH, USA

Amazing Hotel!

Posted Jul 4, 2016
This hotel is amazing! It is clean, cool rock n' tool memorabilia, friendly/helpful staff. Everything is trendy and up to date and there are so many amenities. It is right in downtown Panama on a safe, nice side of town. Getting a taxi is zero issue. You wouldn't even need to leave this hotel if you didn't want to. Lots of residents and clubs. The view is great. I wouldn't recommend this hotel to families with children. This is more of an adult environment. The only con I would give us to brig your own beach towels for the pool. They often ran out.
Comment from Hotel Management
Jul 12, 2016 by Guest Services, Hotel Management
Dear Kristen, our Hard Rock Hotel Panama Megapolis Band is amazed by your rocking comments about your stay with us. We take pride in knowing that you enjoyed our memorabilia, our strategic location, the views from our 62nd floor nightclub, BITS and all that our beautiful palace has to offer. We cannot wait to have you back and rock your world one more time. Keep rocking...
4 out of 5
by A verified traveler from canada

Nice hotel , in the heart of down town.

Posted Jun 30, 2016
Perfect place if your looking for an exciting night out and want to enjoy some good food and music with friends. It's located right downtown and has a lot of amenities close by. The hotel is very clean and all the staff were very helpful and courteous.
Comment from Hotel Management
Jul 3, 2016 by Guest Service Agent, Hotel Management
Thank you so much, Hunter, for your very kind comments. We really enjoy hearing back from our hard rockers, and we really appreciate the time that Mr. Hunter took to write us this brilliant review. We love that you had a great time in our conveniently located hotel, and also that you enjoyed the work of our house-keeping staff and the brilliant service that our band loves to provide. Thank you for staying with us, Hunter. We are your number one fan! Rock on!
5 out of 5
by A verified traveler from colombia

Hotel hermoso, lo recomiendo

Posted Jun 28, 2016
Muy cómodo, limpio y excelente ubicación, el personal muy amable y la alimentación muy rica
Comment from Hotel Management
Jul 5, 2016 by Guest Service Agent, Hotel Management
¡Hola, Diana! ¡Qué bueno es escuchar de una estrella del rock tan impresionante como lo es Diana! Realmente nos encantó tenerla hospedada, y nos gusta mucho que haya podido disfrutar de nuestras limpias, cómodas, e impecables habitaciones. Es más lindo aun leer que pudo disfrutar de nuestra excelente ubicación en la ciudad y del amable trato del personal. ¡Es excelente que nuestra espectacular gastronomía pudo deleitar sus papilas gustativas durante su estadía! La invitamos a que regrese a este show que nunca termina, para que podamos seguir comiendo la rica comida, escuchando la fabulosa comida, y durmiendo en el cielo otra vez mas!