Ratings based on 2,095 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
Great hotel and a great experience. Best hotel in Panama.
Comment from Hotel Management
Jun 5, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rockstar, thank you so much for your nice comments for the HRH Panama Megapolis. We hope to have you soon back on stage. Best regards!
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

It was a great location. Not next to the beach but

Posted Jun 4, 2017
Theat staff was so nice. Very welcoming.the room was gorgeous.
Comment from Hotel Management
Jun 5, 2017 by HRH Panama Megapolis, Hotel Management
Dear Susan, thank you so much for this review. You are a ROCKSTAR! We love to know that we were able to make you feel right at home. Please, come back soon. Regards!
2 out of 5
by A verified traveler from Texas

Cold and Sterile

Posted May 23, 2017
Pros: Location
Cons: Internet; friendliness of staff.
Location: Near to Metrocentro Mall and to metro train service.
Facility is modern, but rooms cold and sterile. Internet is horrible, very poor reception and totally undependable and slow, when working.
Comment from Hotel Management
May 23, 2017 by HRH Panama Megapolis, Hotel Management
Dear Don Diego, thank you so much for taking the time to share your valuable opinion with the band. We deeply appreciate your comments and feedback and sincerely hope that you can give us another chance to demonstrate that we can do absolutely better. Best regards Rockstar!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

A megapolis tower

Posted May 22, 2017
Pros: Location, views, food, service
Cons: The staff could learn to speak English. Very very very small pool.
Location: City walks, shopping, casino.
Everything was great. Nice views of the city, the overwhelming choice of food in the bazaar restaurant.
Comment from Hotel Management
May 22, 2017 by HRHPM, Hotel Management
Dear Steve, thank you for your comments and for staying with us. We loved having you here!
1 out of 5
by A verified traveler from New York

Terrible hotel run by children.

Posted May 17, 2017
Terrible experience. Elevators not working. Food awful. Stay at The Bristol if you want a five-star experience. Stay here if you want a one-star experience.
Comment from Hotel Management
May 19, 2017 by HRHPM, Hotel Management
Dear tom, we thank you for your feedback. We are sad to know that our Rock and Roll vibe was not up to your expectations. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2017
Loved the music! We were ungraded with no charge as we were there for five days and it was fabulous! The staff were very courteous and helpful.
Comment from Hotel Management
May 7, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rockstar, thanks a bunch for this awesome review! It was a pleasure to have you performing in our stage and we love to know that you enjoyed your visit. Please make sure to come back so that we can keep rocking together. Best regards!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
The hotel its Ok, but the pool and other amenities are closed at 8:00 pm,
Comment from Hotel Management
May 3, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rockstar, thank you so much for your rating and comments for the HRH Panama Megapolis. It was a pleasure to have you joining us on stage. We deeply appreciate your feedback and hope to have you back soon. Best regards!
2 out of 5
by A verified traveler

I don't recommend this hotel

Posted May 2, 2017
The service is poor and they want to charge you more money for no reason.
Comment from Hotel Management
May 4, 2017 by HRH Panama Megapolis, Hotel Management
Dear SG, thank you so much for sharing your comments with the band. We deeply appreciate your valuable feedback and hope to have you back on stage soon. Best regards!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to bars and restaurants.

Posted Apr 25, 2017
Really nice hotel, room was lovely. Staff were helpful and most spoke English. There was a mix up with the room and someone let themselves into our room without our permission while we were sleeping. Not something you would expect from a nice expensive hotel.
Comment from Hotel Management
Apr 25, 2017 by HRH Panama Megapolis, Hotel Management
Dear Rockstar, thank you so much for taking the time to share your experience with the band. We are glad to know that you enjoyed your stay and that our team was helpful. We sincerely apologize for the mix up, we are looking that it does not happen again to any of our beloved guests, mistakes can be done but we can try our best to avoid them. Thank you so much for your valuable feedback and we hope to have you back on stage soon. Best regards!
4 out of 5
Recommended
for Everyone
by A verified traveler from Bournemouth

Easter Break

Posted Apr 23, 2017
Pros: The Staff and view from our room
Cons: The plumbing
Location: Close to shopping and some nice bars near by.
On arrival at the hotel we found out that eventhough we had booked with Expedia last July we were not on the system. The Lady on check in was very helpful and we got checked in and said that they would sort it out the next day. Our first room was lovely but we were hoping for a balcony and after a phone call the hotel sorted it for us and it was appreciated. The rooms are large and very comfortable. Great to have the internet and not having to have a pass word to logg on. Half way through our stay there was a problem with the plumbing that meant we had to move rooms. The Hotel have great staff who are very helpful and they always looked happy in their jobs. The Hotel has a real vibe to it and we just loved all the memorabilia from the stars which was great to see, and was on every floor of the hotel. We had a great time in Panama, lovely people and it was nice to come back from our day trips to this great hotel. Thank you for looking after us. Kind regards to you all Alan and Julia
Comment from Hotel Management
Apr 24, 2017 by HRH Panama Megapolis, Hotel Management
Dear Alan and Julia, you both ROCK! Thank you so much for taking the time to share your comments with the HRH Panama Megapolis band. We are thrilled to know that you had a great time during your visit. We apologize for the inconveniences you encountered but we are glad to know that our amazing staff was able to solve them quite quickly. Please, make sure to come back and visit our band. Thank you again for your cool comments. Best regards and ROCK ON!