Ratings based on 185 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

One quick night

Posted Jan 8, 2017
Pros: Clean and comfortable. Staff was great!
Cons: The shower, as mentioned above, and noise from casino, as mentioned above.
Location: Middle of financial district. Lots of casino, tourist shops, eateries.
Stayed for one quick night. End of vacation, and needed one room to stay in before heading to airport. Hotel was nice and clean. Shower control was a little quirky - as it didn't stop at hot and cold, but turned round and round, so you had to play with it to figure out where cold and hot really were. Our room window was the window the hotel searchlight shined on, and noise from casino across street was a little loud.
Comment from Hotel Management
Jan 10, 2017 by Raul Arjona, Hotel Management
Dear Jay: Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. Your comments are of great importance for the permanent improvement of our service, that is why we thank you for taking the time to evaluate your stay in our hotel. We hope to have your presence in our hotel and our city again. Best Regards Raul Arjona General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good hotel

Posted Dec 22, 2016
Very nice hotel, the bed it's so comfy and modern. Toiletries are very good quality, food and room service were impressive, nice breakfast. Very helpful staff and they even have free laundry if you do your own. Good location too.
Comment from Hotel Management
Dec 30, 2016 by Raul Arjona, Hotel Management
Dear Guest Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. We are extremely glad to hear that our proximity to the financial center was positive to your visit. It is also pleasing to read that you enjoyed your accommodation and the hospitality of our representatives. Thank you again, and we hope to see you back soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 20, 2016
It was pleasant. I would like that the hotel offers a complementary ride to the airport
Comment from Hotel Management
Dec 21, 2016 by Raul Arjona, Hotel Management
Dear Guest: I was delighted to read your praising remarks about our Hotel Your comments are of great importance for the permanent improvement of our service, that is why we thank you for taking the time to evaluate your stay in our hotel Thank you again, and we hope to see you back soon! Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 12, 2016
it was good hotel facilities and location is close to different points of interest and people in the hotel is nice higjly recomended.
Comment from Hotel Management
Dec 27, 2016 by Raul Arjona, Hotel Management
Dear Guest I was delighted to read your praising remarks about our Hotel It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid off. Best Regards Raúl Arjona General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Nice city escape

Posted Dec 11, 2016
Excellent hotel, good food, perfect location. Very silent to get good rest.
Comment from Hotel Management
Dec 16, 2016 by Raul Arjona, Hotel Management
Dear Guest Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid off Best Ragards
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean, maitained, good location

Posted Nov 23, 2016
I would come back to this hotel Good experiencie overall
Comment from Hotel Management
Dec 16, 2016 by Raul Arjona, Hotel Management
Dear Mauricio Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid off. Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from australia

Comfortable hotel

Posted Sep 30, 2016
It all works. Comfortable and clean. Decent location. Good internet. Obliging staff and a generally good feel to the hotel. Nothing missing except a few more english speakers on staff would be helpful for tourists, and staff too I think!
Comment from Hotel Management
Oct 13, 2016 by Luz Moreno, Hotel Management
Dear Guest: Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid off. Thank you again, and we hope to see you back soon! Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from n

Great staff. Friendly, informative

Posted Sep 11, 2016
Great location, clean Informative Sightseeingr referral
Comment from Hotel Management
Sep 29, 2016 by Cristina Brun, Hotel Management
Dear Ellen: Hilton Garden Inn Family really appreciates you taking your valuable time to share your experience. We are extremely glad to hear that our proximity to the financial center was positive to your visit. It is also pleasing to read that you enjoyed your accommodation and the hospitality of our representatives. Thank you again, and we hope to see you back soon! Best Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Centrally located in the heart of Panama downtown

Posted Jun 22, 2016
Pros: The location is premium
Cons: Perhaps a mini micro should be in very room
Location: Excellent location for nearby nice restaurants, banks, shops
We stayed 3 nights at this nice hotel, the services provided are excellent and the staff are very professionally, the centrally location, offer and array of nearby nice restaurants, banks and shops within walking distance, the hotel offer good food plus, also parking and gym amenities can be beat. If your traveling to Panama, make it your top priority.
Comment from Hotel Management
Jun 28, 2016 by CB, Hotel Management
Dear Guest, On behalf of the Hilton Garden Inn Panama Staff we thank you for choosing thisoom view hotel and for sharing your experience in Expedia Our main purpose is to exceed each of our clients’ expectations and we are very pleased to learn when we achieve it. We do hope to welcome you again as a guest at Hilton Garden Inn Panama during your next visit at Panama City. Best regards! Raúl Arjona General Manager
2 out of 5
by A verified traveler

Poor location to activities and resturants

Posted Mar 2, 2016
Pros: The lobby bar
Cons: More information about local activities, update the rooms.
Location: Busy street with poor restaurants.
The hotel room was out of date and not as clean as I would prefer. The service was fair. The lobby bar and restaurant were good.
Comment from Hotel Management
Mar 16, 2016 by CB, Hotel Management
Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the hotel. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. You Can Count On Us. Guaranteed. Sincerely,