Ratings based on 425 Verified Reviews

4.4 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Medellin

A very good hotel!

Posted Mar 22, 2017
Pros: The locatiion is good
Cons: Vending and ice machines.
Location: Good location
The hotel is good. I was there for tree nights and all the services were good. I used the office services and I pronted some documentes that I need, without problems
4 out of 5
Recommended
for Everyone
by A verified traveler from wichita

Nice hotel poor service at arrival

Posted Mar 3, 2017
The arrival was bad. Poor manners at the front desk
Comment from Hotel Management
Mar 3, 2017 by Yermaine G, Hotel Management
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
3 out of 5
by A verified traveler

Posted Feb 23, 2017 on Hotels
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Muchas gracias por sus comentarios, y agradecemos su estadia con nosotros en dias pasados. Esperamos su regresoi muy pronto para que siga disfrutando de nuestros servicios.
3 out of 5
by A verified traveler

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Mar 6, 2017 by General Manager, Hotel Management
Agrademos su estadia con nosotros y esperamos su regreso a nuestro hotel!!
5 out of 5
by Mirtala

This traveler left a rating score only Posted Feb 11, 2017 on Hotels
4 out of 5
by A verified traveler

Basic Modern

Posted Feb 6, 2017 on Hotels
Comfortable beds, nice room, nice area close to the Metro and restaurants, good breakfast buffet, small cold rooftop pool and bad checkin/checkout. They will make ypu wait until 3 pm for checkin even if they have clean rooms and late checkout is mainly for "members". I recommend the hotel, but if the negatives turned you off there are several other options near by.
Comment from Hotel Management
Mar 3, 2017 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
by Mike P from Ottawa

Holiday Inn Express, Financial District.. AWESOME

Posted Jan 31, 2017 on Hotels
staff were all incredible, very nice breakfast.. I'd stay here again.
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Thank you very much for your comments !! We hope your soon return and enjoy our services...
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Everything in this hotel is ok but they could change the breakfast options.
Comment from Hotel Management
Feb 3, 2017 by Yermaine G, Hotel Management
We appreciate your feedback, and we work to bring you the best of our services. We look forward to your visit again !!!
4 out of 5
by dana

Posted Jan 18, 2017 on Hotels
Every thing was great. Great service all comfertable and clean. 2 things i would like: 1. Window opening in the room. 2. Would like more vegetabled in breakfast.
Comment from Hotel Management
Feb 3, 2017 by General Manager, Hotel Management
Thank you very much for helping us with your comments !! Thank you for choosing us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel with breakfast

Posted Jan 10, 2017
In a descent area with a nice area of town a few blocks away behind it with restraunts and even Starbucks. Pool was small but clean but no towels available when I went up. Breakfast was good with a few options. Room was a your basic clean hotel. I would stay again.
Comment from Hotel Management
Feb 6, 2017 by Yermaine G, Hotel Management
We appreciate your comment and we will take your opinion !! Thank you for choosing us....