Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Muy bien todo solo q es un hotel pequeño.

Posted Nov 12, 2016
Pros: Su tranquilidad limpieza atencion y comida y en general todo.
Cons: Piscina pequeña y pocas atracciones del propio hotel
Location: Queda cerca del parque de Clayton
Comment from Hotel Management
Nov 13, 2016 by Diana A, Hotel Management
Muchas gracias Rosy Chen por su opinión acerca de nuestro hotel. Estamos complacidos saber que disfruto de su estadía con nosotros. Esperamos que vulva a visitarnos.
4 out of 5
by A verified traveler

Liked it.

Posted Sep 3, 2016 on Hotels
One night stopover with view of locks. Great view, good room. very cold in public areas- too much aircon. Decent food and middle priced. A good place to stay for the canal, or Gamboa.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
5 out of 5
by Víctor from Aguadulce

Posted Aug 30, 2016 on Hotels
Excelente
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.
5 out of 5
by A verified traveler from Aruba

Very comfy

Posted Aug 28, 2016
Pros: The view
Cons: More options in the room service
Location: Panama Canal and FSU
We booked a room to stay close to the university to arrange our papers , and it was a very pleasant stay . nothing that we can complain about , everything was ok . Breakfast was good , room service was served in a timely manner .
Comment from Hotel Management
Aug 30, 2016 by Diana A, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
3 out of 5
by Jeffrey from New York

Pretty boring place.

Posted Aug 20, 2016 on Hotels
Decent if you neeed a room in the Ciudad del Saber, but that's it. Limited restaurant. Gym equipment outdated and probably hazardous. Weak breakfast with nonexistent service. Most tables remain dirty all morning. Really should only stay here if you have to.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay . We assure that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
5 out of 5
by A verified traveler

Posted Jul 3, 2016 on Hotels
Rooms do not have a safe
Comment from Hotel Management
Jul 7, 2016 by Diana A, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room do not have a save. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.
3 out of 5
by Marcela from San Salvador

Posted Jun 4, 2016 on Hotels
Alta la tarifa.
Comment from Hotel Management
Jul 4, 2016 by Diana A, Hotel Management
Estimada Sra. Marcela, Muchas gracias por tomarse el tiempo y compartir su experiencia con nosotros, nos encantaría poder tener mas detalle sobre su estadía ya que esto nos ayuda a nuestra mejora continua. Esperamos poder tenerla nuevamente con nosotros.
5 out of 5
by Jerilyn

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by Diana A, Hotel Management
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.
5 out of 5
by Richard

Posted Feb 18, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by Diana A, Hotel Management
Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su alojamiento con nosotros. Esperamos que vuelva a visitarnos.
5 out of 5
by litza

Posted Feb 13, 2016 on Hotels
Comment from Hotel Management
Jul 4, 2016 by Diana A, Hotel Management
Gracias por compartir y evaluar su experiencia con nosotros. Le esperamos en su próxima visita en Panamá.