Ratings based on 345 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
65% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Mexi

Recomendable

Posted Jul 27, 2016
al llegar nos llevamos mala impresión del hotel por qué la recepción está en remodelación y se ve feo, pero al llegar a la habitación todo cambio, está muy limpia y todo es como en las fotos, la terraza y la piscina igual súper bien, el trato de todos los que trabajan ahí fue excelente, lo único malo es la ubicación, está un poco solo por las noches y nos recomendaban no andar caminando tarde por ahí, pero la estación de metro lotería está justo en contra esquina. También queda caminando la costera y muchas cosas. Lo recomiendo totalmente y esperamos volver pronto
3 out of 5
by A verified traveler from Brooklyn, NY

Ok hotel, not a nice neighborhood

Posted Jul 9, 2016
Pros: The rooftop view. The central location to the club area. There is a huge supermarket/store two blocks away with so many products if you need items.
Cons: Customer service!!!!! They need to be more polite, acknowledge guests and have fluent English speakers.
Location: Location is a bit sketchy, be aware walking around at night. If you make a left then a right then left theres a great bakery for breakfast.
The hotel doesn't look as nice as the pic so prepare, the street and area around is a bit rough and not glamorous, but its like the authentic Panama City experience if you want to enjoy a non touristy area. The hotel staff was not rude but they weren't very nice or accommodating at all, to be fair most didn't speak English well. They gave us limited information about where to eat and party and excursions. The 'excursion' was a taxi driver they recommended who just drove us wherever we wanted to go for the day. He actually made our trip amazing because he was extremely friendly and accommodating. His name is Luis, you can contact him on whats app and ask the front desk for him tell him Tatiana sent you. We paid 150 for 2 ppl for the whole day, great rate. He suggested monuments and landmarks and places with amazing views for us to visit and places to eat. We didn't do much research on excursions we expected them to be provided. So he was amazing and extremely helpful. The room was nice and clean, nice view of the city and mountains. Rooftop pool was small but the view was amazing. The pool closes early at 8 so no late night swims like we wanted. The elevator seems to have the wrong floors labeled so its like the twilight zone trying to exit every time. The bathroom is small and not very well lit or modern, but great water pressure and very hot water. If you speak Spanish fluently and want an authentic experience in Panama city it will work for you.
3 out of 5
by Jose Luis from Canada

Fue agradable

Posted Apr 30, 2016 on Hotels
Bueno habitaciones estaban limpias, las camas muy cómodas y la atención agradable y cordial de los empleados
5 out of 5
by A verified traveler

Tres bon rapport qualité prix. À recommander

Posted Apr 23, 2016 on Hotels
Très bon rapport qualité prix pour 2 nuits en famille ... Piscine sur le toit très agréable ... Éviter le Resto et le petit déjeuner
3 out of 5
by ivan from miami

hotel aceptable.

Posted Apr 14, 2016 on Hotels
aceptable estancia aunque no se puede ir a la terraza después de las 10 de la noche.
3 out of 5
by Jessica from Key West, Florida

Terribly disappointed with most recent visit

Posted Mar 28, 2016 on Hotels
We have stayed there many times. We got a great rate so we didn't complain. Initial staff very friendly. Restaurant staff horrible! Bed was broken on one side. Extremely uncomfortable. Jacuzzi tub faucets loose and hard to operate. Towels limited- no washcloths, hand towels- only bath towels and mats. Elevator was not working properly- would miss the floor- go up to restaurant and pass 6th floor both up and down. I had to walk down 6 flights with bad knees twice in 2 days. Restaurant staff very unfriendly and horribly not accommodating- just for coffee!
5 out of 5
by A verified traveler

Excelente

Posted Mar 25, 2016 on Hotels
Excelente disfrute la estadia
5 out of 5
by Cortney E

This traveler left a rating score only Posted Mar 23, 2016 on Hotels
4 out of 5
by A verified traveler from v

Good price.

Posted Mar 20, 2016
I booked online and got a good price. There is nothing interesting in the general area of the hotel. However the rooftop pool is a nice option and has a good view of the Bay. 20 minute walk along the waterfront paseo to Casco viajo.
2 out of 5
by A verified traveler

Loud Hotel, unfriendly staff

Posted Jan 18, 2016
Hotel is in bad part of town beware. Front desk charged card for stay enough it was already paid by expedia. Parking is for about 14 cars so don't plan an room for parking. Plan on breakfast taking at least an hour. Breakfast staff took 40 minutes off to eat breakfast themselves. Didn't care about the 20 other customers and their breakfast.