Ratings based on 367 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great swimming pool in the heart of the city

Posted Mar 13, 2016 on Orbitz
My friends stayed elsewhere and always wanted to come to my hotel for swimming and meals. I even had fun with the front desk employees. Special thanks to Jezabel for extra help with my bags.
Comment from Hotel Management
Mar 18, 2016 by El Panama Hotel Staff, Hotel Management
Dear Customer, Thanks for your comments. We really appreciate it and giving you the best experience is our priority. You are welcome to come again.
5 out of 5
by Rolf from Grafstal

würden wieder kommen.

Posted Mar 2, 2016 on Hotels
wir hatten eine art gartenbungalow mit tisch uns stühlen. und der war bestens. personal an der reception sehr hilfsbereit. frühstück war auch in Ordnung. werden auf alle fälle wieder hingehen.
Comment from Hotel Management
May 21, 2016
Geschätzte Rolf von Grafstal. Vielen Dank für Ihre Kommentare. Wir warten wieder in Panama
4 out of 5
by A verified traveler

Best Pool in the city

Posted Feb 19, 2016
I stay there for the pool mostly. It's very resort like
Comment from Hotel Management
Mar 18, 2016 by El Panama Hotel Staff, Hotel Management
Dear Customer, hope you had enjoy our pool and our facilities. Our staff is willing to welcome you again.
4 out of 5
by A verified traveler from 서울 잠실

파나마 시내에 있어서 갈곳은 차를 타야함

Posted Feb 16, 2016
Pros: 좀 비싸지만 파나마 운하 투어등 모든것을 호텔 현관에서 예약할수 있는게 좋음
Location: 근처에 중국인 슈퍼가 있어서 라면등 사서 먹을수있음
숙소 청결이나 아침식사 다 좋고 직원도 친절한데 구시가지나 해안가로의 산책하기에 거리가 멀어서 부부 여행객 에게는 택시를 이용해야 하니 추가 비용이 듬
Comment from Hotel Management
May 31, 2016 by Xen, Hotel Management
Dear guest : Thank you very much for visiting our city and especially our hotel. Thank you for sharing your experiences. Please come back soon . Regards,
2 out of 5
by A verified traveler

over priced

Posted Feb 12, 2016 on Hotels
The service here is VERY slow. Rooms are dated especially in the bathrooms. The pool was extremely crowded during the carnaval.
Comment from Hotel Management
Jun 4, 2016 by Xen, Hotel Management
Dear Guest We have taken a serious view of each of the areas you made comments or suggestions about and are working hard in ensuring that all our services meet and exceed our guests’ expectations. Thanks a lot!
4 out of 5
by Gary B.

Busy weekend during the carnival.

Posted Feb 11, 2016 on Ebookers
The hotel met our expectations although was very busy due to the festive period. The gym has not been upgraded in all the seven years we have been going and is now overdue. Rooms were clean and tidy. Pool area well managed with reception and restaurant staff quick to help.
1 out of 5
by A verified traveler from Panama

Really Bad Experience

Posted Feb 10, 2016
Pros: The truth can not at this time say anything nice about the place and pay for something that did not receive
Cons: I think the hotel needs a renovation and change from managers to staff in bars and restaurants
Location: The location is good but it's a shame the service is so bad
Stay bad experience started from the time you get to the hotel and wait for two hours to make a check-in. on arrival which we had bought was never paid for a cabana available and we got what they called a room in a 5th floor which was a regular room which we discovered later. By lowering the social area we were told that the only thing that worked was the pool and the rest was under repair in a season where the hotel was full to capacity. meals were a total disaster the staff was completely indifferent and poor food were sitting for nearly an hour without the tables were ready and no quality serve us things left much to be desired. at the time of check out we linger nearly 40 minutes. so I recommend you dear traveler take other options as this hotel was not cheap and we got what we paid to stay there. What should have been a 3 day vacation was almost a torture where we left an hour before check out
Comment from Hotel Management
Jul 11, 2016 by Xen, Hotel Management
Dear guest: Please receive our greetings and apologize for any inconveniences you experienced during your stay with us. It our mission to verify every detail of our quality and customer service; therefore, your comments and opinion are very important as they will ultimately help us identify opportunities for ours and our staff improvement. Regards
4 out of 5
by A verified traveler from Bend OR

Nice city hotel with excellent pool

Posted Jan 31, 2016
Breakfasts are great and can be negotiated at check in
Comment from Hotel Management
Apr 5, 2016 by Xen, Hotel Management
Dear George We appreciate your qualification and give references about our products. We invite you to visit us again to meet new and packages for your enjoyment. regards
4 out of 5
by A verified traveler

Posted Jan 26, 2016 on Hotels
A family with children cannot find any better hotel, a beautifull big swimming pool well maintained.If you choose for a cabana in the hotel you will have a great time with your kids. We relaxed and enjoyed our stay very much. The breakfast is also good. Recommend to choose the "cabana" which is on the swimming pool level.
Comment from Hotel Management
Jun 11, 2016 by Xen, Hotel Management
Dear Anonymous We are so pleased to have been the joy of your family and especially your children. Your happiness is our main goal. Please come back soon. Regards
3 out of 5
by A verified traveler from PR

Good - great space for the money you pay

Posted Jan 24, 2016
Is a great hotel for conventions and for business -for leasure use another alternative.
Comment from Hotel Management
Apr 5, 2016 by Xen, Hotel Management
We would like to thank you, to share your experiences about our hotel, through this ways with so pleasing references. We consider your comments are very important; they elevate a better effort in our work to remain in the memory of those who decide to choose us, and make this hotel your home in Panama City. Thanks again and on your next visit, please do not hesitate to contact us