Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by Maxima Yanina

Posted May 19, 2016 on Hotels
Comment from Hotel Management
by Xen, Hotel Management
Estimada Maxima Yanina: Agradecemos su visita a nuestro hotel y la participación en calificarnos a través de estos medios. Por favor vuelva pronto, estaremos ansiosos de su pronto regreso. Saludos,
5 out of 5
by Yanna

Posted Apr 15, 2016 on Hotels
Comment from Hotel Management
Jun 18, 2016 by El Panama Hotel Staff, Hotel Management
Dear Yanna, thanks for your comments. Our staff is willing to welcome you again. Best Regards, Hotel El Panama
3 out of 5
by A verified traveler

Mejorar la limpieza y condiciones de las habitacio

Posted Apr 12, 2016 on Hotels
El hotel interiormente luce desmejorado, especialmente la habitación. Ropa de cama sucia y el baño huele a cañería.
Comment from Hotel Management
Jun 25, 2016 by Xen, Hotel Management
Estimado huésped: Valoramos y estamos muy agradecidos de su visita, también de participar en comentarios que nos ayudan a afianzar los procesos operativos y tomar acciones para mejorar. Estamos trabajando intensamente para las debidas correcciones.
3 out of 5
by A verified traveler

Great staff, nice facility, tired rooms.

Posted Apr 12, 2016
Our experience was not bad, but the floors were dirty in our room and the bathroom faucet sprayed us every time we turned it on. The staff was very friendly and helpful and the grounds and facilities appeared well maintained.
Comment from Hotel Management
Apr 19, 2016 by Xen, Hotel Management
Dear guest: We would like to apologize for any inconveniences you experienced during your stay with us; additional we are grateful for the positive comments about staff service. We are working to be your best hosts. We wait you come back very soon
3 out of 5
by A verified traveler from

Big old hotel

Posted Apr 8, 2016 on Orbitz
Bad a/c first Room, leaking (water coming out everywhere) shower on second Room. Awesome restaurant, traditional pizzas.
Comment from Hotel Management
Apr 19, 2016 by Xen, Hotel Management
Dear Guest: We are glad you liked our meals at the restaurant, we are grateful for you recommendations about air condition; probably you will not find the same problem on your return. Please come back soon.
4 out of 5
by James

Posted Mar 27, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Xen, Hotel Management
Dear James: Grateful for your participation, please come back son.
4 out of 5
by A verified traveler

Posted Mar 25, 2016 on Hotels
Staff very helpful and pleasant. Comprehension of English often lacking---different answer from each person asked the same question. Refrigerator in room did Not work in spite of it being repaired. All in all though a good stay.
Comment from Hotel Management
Jun 4, 2016 by Xen, Hotel Management
Dear Guest We have taken a serious view of each of the areas you made comments or suggestions about and are working hard in ensuring that all our services meet and exceed our guests’ expectations. Thanks a lot!
4 out of 5
by CARLOS A

Posted Mar 22, 2016 on Hotels
Comment from Hotel Management
Jun 4, 2016 by Xen, Hotel Management
Estimado Carlos A Agradecemos su participación. Por favor vuelva pronto. Saludos,
5 out of 5
by A verified traveler

Great swimming pool in the heart of the city

Posted Mar 13, 2016 on Orbitz
My friends stayed elsewhere and always wanted to come to my hotel for swimming and meals. I even had fun with the front desk employees. Special thanks to Jezabel for extra help with my bags.
Comment from Hotel Management
Mar 18, 2016 by El Panama Hotel Staff, Hotel Management
Dear Customer, Thanks for your comments. We really appreciate it and giving you the best experience is our priority. You are welcome to come again.
5 out of 5
by Rolf from Grafstal

würden wieder kommen.

Posted Mar 2, 2016 on Hotels
wir hatten eine art gartenbungalow mit tisch uns stühlen. und der war bestens. personal an der reception sehr hilfsbereit. frühstück war auch in Ordnung. werden auf alle fälle wieder hingehen.
Comment from Hotel Management
May 21, 2016
Geschätzte Rolf von Grafstal. Vielen Dank für Ihre Kommentare. Wir warten wieder in Panama