$25 for a blood stain in the bed cover?
Posted Jan 13, 2015
Stayed here for 2 nights in December. When we came back from a tour the next day the receptionist told us that we have to pay $25 for a blood stain in the bed cover. I told them I was not going to pay it because we were not aware that we did it, we do not have not cuts or did anything to cause it and that they should have showed the proof to us. Worst thing was they did not replaced the bed cover since it was in the laundry as they said. No extra bed cover in that hotel? It was cool that night and I have to wear my sweater to sleep. The second night there was a brown out and they just provided a tiny lamp and there was no water even to flush the toilet , It's good they did not charge at all the $25 which I will not pay anyway. It was a disappointing stay..
Comment from Hotel Management
May 19, 2016 by Pablo, Hotel Management
I am sorry about your bad experience and I hope to see yo here again, and make it up to you. Sorry about the delay on the response.