Posted Jan 12, 2016 on Hotels
The rudest front desk staff that I have ever encountered "anywhere" that I have ever stayed. Our family was booked at two different resorts while we were in Boquete, Panama. The hotel staff said the hotel manager would not let visitors go to my families room to visit. I told them that, I am not just some visitor off the street and I am going to visit with my family. We had a major argument with the desk staff, that nearly came to blows. They told me it was the hotels written policy that no-one but registered guests could enter rooms. I asked to see the written rule about "no guests" in hotel rooms and of course they "Could Not Provide Me With Any Such Written Rule". They finally allowed my son and I to visit my wife and daughter after arguing nearly an hour. I got the feeling that they really don't care for "Americans", here at this hotel, just our money.
"BEWARE OF Hotel Valle del Rio, S.A. in Boquete.