Ratings based on 41 Verified Reviews
4.7 Room cleanliness
4.0 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
for Familiesby A verified traveler from panamá
Quiet, nice view to river and near to townPosted Nov 29, 2016
Pros: Near to Valle Escondido
Nice for families, kids had a great moment. Prices of restaurant could be more affordable
by A verified traveler
Posted Oct 26, 2016 on Hotels
Staff was very nice. They didn't speak very much English which made it a little harder to ask about things. But using the google translator helped! Good location for getting around. Easy to walk to many places. Room view was beautiful (garden view) still had the mountains right there too. The only negative thing I would say was the casino wasn't really a casino like we were expecting, only had about 12 slots machines.
by Connie from Texas
Great place in a beautiful town!Posted Aug 15, 2016 on Hotels
The staff was friendly and accommodating. The room was very clean and provided everything we needed. The view from the balcony was the best! Loved sitting there in our afternoon breaks just taking in the calm and the beauty!
for Everyoneby A verified traveler from C
Very good accomodationsPosted Feb 5, 2016
Cons: Got there at 3PM, could not check in until 4PM.....
Location: Town close by within walking distance
Great overall experience. Well located, close to town, great breakfast, staff very pleasant.
by Sara Riley
Posted Feb 5, 2016 on Hotels
by James from Roanoke, TX
BewarePosted Jan 12, 2016 on Hotels
The rudest front desk staff that I have ever encountered "anywhere" that I have ever stayed. Our family was booked at two different resorts while we were in Boquete, Panama. The hotel staff said the hotel manager would not let visitors go to my families room to visit. I told them that, I am not just some visitor off the street and I am going to visit with my family. We had a major argument with the desk staff, that nearly came to blows. They told me it was the hotels written policy that no-one but registered guests could enter rooms. I asked to see the written rule about "no guests" in hotel rooms and of course they "Could Not Provide Me With Any Such Written Rule". They finally allowed my son and I to visit my wife and daughter after arguing nearly an hour. I got the feeling that they really don't care for "Americans", here at this hotel, just our money. "BEWARE OF Hotel Valle del Rio, S.A. in Boquete.
for Everyoneby A verified traveler from houston
Posted Jan 5, 2016
Shower developed bad leak and the drip kept us awake. Hotel advised about Leak twice but not fixed. Asked for extra towels but not provided. Asked for iron and provided. Good TV channels. Excellent restaurant and servers.
for Everyoneby A verified traveler from florida
Beautiful hotel, average servicePosted Dec 31, 2015
Cons: They need to do away with the late check in fee. Also, attention to details is lacking.
Pros: beautiful setting, nice restaurant with excellent food and reasonable prices. Wifi in public areas with good connectivity and speed, 5 minute walk to town. Rooms are lovely and bed comfortable. Cons: early check in fee of $28 is ridiculous. Late check in time of 4:00pm is later than industry standard of 3:00pm. Mountain view rooms look into someone's backyard so no privacy to enjoy the balcony. No wifi in the room. Tips: The dinner portions are large, eg: the chicken pizza which was great was enough for 2 people. If you stay here, ask for a view of the river. Arrange for a cab from town to pick you up to head back to airport in David. We paid $30. The hotel transport was $48. It's a 5 min walk to town, a 25-30 min walk to cafe ruiz and mi jardin es su jardin. Upon arrival we were told there would be a $28 early check in fee. So we opted to have lunch in their restaurant and head to town. They kept our luggage which was nice. The lady at the desk was very nice and eager to meet our needs but when we got to the room and notified her that the fridge was locked, she said she would come up and unlock it. She never did. She may have got sidetracked. The room was spotless and housekeeping very good.
by Erik from Arlington, VA
Nice modern hotel a short walk from Boquete centerPosted Dec 25, 2015 on Hotels
Nice modern hotel in tranquil Boquete. Staff were all very nice and helpful. Beautiful restaurant overlooking gardens and a small creek. About 10 mins walk to the center of town with restaurants and grocery stores. For the price, it would have been nice to have room service
for Couplesby A verified traveler
Wonderful locationPosted Dec 10, 2015
Pros: The location and the restaurant
Cons: the availability of taxis
Location: It is a relatively short walk to town. There is not a whole lot to.
We really enjoyed the view of the gardens and river with noise of the rushing water with the coffee plantation in the bajgrond.