I used to enjoy the Marriott. I was sending my clients there before they flew to Coiba Island for Fishing.
I recently stayed there last week... and saw that the hotel had gone down hill.
Gum on my head board... sheets old and ruff. Beds worn... need new mattresses.
Had to pay extra for WIFI.. per data.
Comment from Hotel Management
Jul 25, 2015 by Elzebir, Hotel Management
Dear Valued Guest,
Thank you for taking the time to rate our hotel.
We want to apologize for all the inconveniences you experienced during this past stay. Unfortunatelly, we did not meet your expectations.
We will discuss your comments during our leadership meetings to take action as soon as possible in order to improve for future guests.
Thank you again for your feedback and we hope you can give us the opportunity to reassure your trust in our services.
Front Office Manager