Ratings based on 201 Verified Reviews

3.9 out of 5
86% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Very safe and welcoming staff

Posted Jan 7, 2017
Pros: helpful staff, safety and cleanliness
Experience was excellent. Staff was very helpful and there was always someone to translate in English. Was a bit worried about location but it was very safe. Hotel is very clean and staff responds to request immediately. I would deffinitely revisit.
Comment from Hotel Management
Jan 9, 2017 by Fernando, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. In the same way with comments like yours motivate us to keep working hard in order to serve as distinguished guests like you. Sincerely, General Manager
3 out of 5
by A verified traveler

Beware $8 wifi charge.

Posted Dec 6, 2016 on Hotels
$8 wifi beware .... if your room rate does not include free wifi you will be charged $8. I emailed the manager to complain at the charge & he explained that as I was on a rate which was below his rack rate I was being charged the wifi as an extra. After my complaint he provided the wifi for free but it has been a long time since I was charged for wifi. Beware. Best to check. Good pool.
Comment from Hotel Management
Dec 9, 2016 by General Manager, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. Regarding your comment on the wifi,our rates are accesible on prices, we have rooms with no wifi and rooms with breakfast and wifi. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 26, 2016
Best place to stay in Colon for convenience. Walking distance from the zone, rooms are clean and a/c cold. breakfast has a good assortment for the price
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. In the same way with comments like yours motivate us to keep working hard in order to serve as distinguished guests like you. Sincerely,
4 out of 5
Recommended
for Families
by A verified traveler from US

The hotel is very good near the colon

Posted Oct 26, 2016
Pros: Location
Cons: WiFi. need a microwave
Location: The colon is two minutes walk there a casino right at hotel at back there is a spot with a supermarket food court a taxi could take to the Costco mal
Hotel is good but there is very weak only two devices and you can only use one at time to me they need a microwave especially when you children put on the one floor when you ask the restaurant they take 45minutes to heat it up that was my only problem but the hotel is very clean the staff are nice
Comment from Hotel Management
Oct 28, 2016 by General Manager, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. In the same way with comments like yours motivate us to keep working hard in order to serve as distinguished guests like you. Sincerely, General Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 13, 2016 on Hotels
2 out of 5
by A verified traveler from pX

Moist room

Posted Jun 29, 2016
The room was moist and uncomfortably. Additional fee for internet, even in public areas. The hotel nor room was what we expected.
Comment from Hotel Management
Jul 2, 2016 by La Gerencia, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. In the same way with comments like yours motivate us to keep working hard in order to serve as distinguished guests like you. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Location and Friendly

Posted Apr 12, 2016
Pros: Location
Cons: Staff need to be customer oriented and friendlier
Location: Lots of places to eat .. the distance to Time Square etc .. perfect walking distance.
The hotel is ideally located. The room was very clean and comfortable. However when I checked in the front desk gentleman was not the friendliest .. did not make one feel welcome. I have been in customer service and he was definitely not happy to be there. Some of the other Personnel at the front desk was very friendly and had a great conversation.
Comment from Hotel Management
Apr 15, 2016 by Fernando, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. In the same way with comments like yours motivate us to keep working hard in order to serve as distinguished guests like you. Sincerely, General Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler from NJ

nice hotel close to free zone for work only

Posted Apr 4, 2016
Pros: Felt safe in the hotel even though the surrounding areas are not that comfortable
Cons: Entertainment in the hotel since there is nothing around it
Location: They need to make the area safe for people even though there were a lot of police still did not feel safe
Nothing much to do around the area Free Zone closes at 5 PM You are in the Hotel cant go out due to safety reasons
Comment from Hotel Management
Apr 10, 2016 by Fernando, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from venezuela

Good lication

Posted Mar 19, 2016
Nice staff like Shirly, Rouna and Aldo Make you feel home I recomend you to stay there
Comment from Hotel Management
Mar 20, 2016 by Fernando, Hotel Management
Dear guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, we appreciate your confidence. Similarly with comments like yours motivate us to continue working hard to serve guests as distinguished as you. Also, for the hotel policy will recognize our hosts Shirley, Rouna and Aldo to contribute in their pleasant stay. Best regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Curacao

Nice hotel and very Close to FreeZone in Panama

Posted Mar 16, 2016
I have been staying at Radisson since many years now. And every time I feel happy to make this choice. The hotel is clean and well maintained, with a friendly staff. Good location. And good facilities. Clean rooms always
Comment from Hotel Management
Mar 18, 2016 by Fernando, Hotel Management
Dear Guest: Thank you very much for your feedback on your recent stay. On behalf of the staff of Radisson Colon 2000 - Hotel & Casino, appreciate your trust. In the same way with comments like yours motivate us to keep working hard in order to serve as distinguished guests like you. Sincerely, General Manager