Ratings based on 679 Verified Reviews

4.3 out of 5
86% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Great rainforest location!

Posted May 24, 2017
Very comfortable hotel. Great views in the middle of the rainforest. Fun challenging golf course🏌️
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

A golf retreat

Posted May 22, 2017
Pros: Good food for a reasonable price, nice views and fresh air. Nice rate, not overpriced. Free shuttle to Miraflores and tho the city.
Location: Canal tours
If you're not playing golf this hotel is not for you. There are good golf courses, good forest views, everything is green, good not expensive food. If you're looking for something else - go to the city.
Comment from Hotel Management
May 22, 2017 by Melisha M, Hotel Management
Dear Valued Guest, Thank you for your feedback. We are happy to hear our privileged location in Panama's rainforest was to your liking! Kind regards, Melisha M General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, great pool

Posted Mar 31, 2017
Pool was great, staff very nice. Food in restaurant was good. We had a car, may feel a bit captured by taxis if stay without one. Nice walk by hotel - saw some monkeys, they also have a butterfly enclosure. Room is standard, haven't rated 5 star as some staff less enthusiastic and room not amazing. Stay for location (near rainforest and locks) and hotel amenities.
Comment from Hotel Management
Apr 24, 2017 by Meli, Hotel Management
Thank you for posting a review of Radisson Summit Hotel & Golf Panama. We are pleased to see that you enjoyed your time in our hotel and hope you will visit us again soon. Sincerely, Melisha M General Manager
4 out of 5
by A verified traveler

Posted Mar 26, 2017 on Hotels
Overall a good hotel and good stay, especially for the price. The nature trail was great and the pool was good as well. But a few not-so-god things: (1) I stayed 2 nights and my room wasn't cleaned after the first night. (2) The location is a bit isolated and a rental car would have been good to have. The hotel had shuttle service to a few nearby places but I did not find out about it until I was checking out when I saw a small sign on the desk listing shuttle options. (3) I emailed the hotel twice prior to my stay to find out about transportation options, but got no response. (4) One morning I left before the restaurant opened for breakfast and I asked for a meal to-go. I specifically asked for a vegetarian meal, but was given a ham and cheese sandwich.
Comment from Hotel Management
Apr 24, 2017
Dear Valued Guest, Please accept our sincere apologies. As our success is measured by how our guests evaluate our services and facilities, we want you to know that the feedback we receive is taken seriously. We have taken note of your observations and have shared these with our team to review and make the necessary improvements. Sincerely, Melisha M General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2017
Nice short drive for us when we need to be in the city. Staff is great, rooms are clean
Comment from Hotel Management
Apr 24, 2017 by Meli, Hotel Management
We are pleased to hear you enjoyed your stay at the Radisson Summit Hotel & Golf Panama! Sincerely, Melisha M General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice relaxing tranquil location

Posted Mar 18, 2017
Although the hotel is neither located near the city nor the beach, it was in the most ideal spot for us. Given the poor options in both Portobello and Colon, this hotel allowed us to explore Colon province during the day and return at night to relax. The amenities are absolutely spectacular and the breakfast is of high quality. We appreciated being close to Sobriano National Park and Mariflores locks are only ten minutes drive away. If you don't want to stay in the city, this is a great option for you.
Comment from Hotel Management
Apr 24, 2017 by Meli, Hotel Management
Thank you for your wonderful remarks of our hotel. We are pleased to see that our privileged location, hotel facilities and standards of service were to your liking. We hope your next visit will be even more enjoyable! Sincerely, Melisha M General Manager
3 out of 5
by A verified traveler from Colombia

Golf holiday

Posted Mar 17, 2017
Pros: Room was large and aire but never cleaned properly
Cons: Breakfast was poor and repetative. Paid for extras such as fried eggs, bacon etc
Location: Far from populated areas. No shops nearby. Good for nature. Close to Panama Canal. Free bus to shopping centre from where you can get taxi to city.
Golf was good but expensive. Hotel far away from ANYTHING. Food was poor. Hotel seen better days. Sent uncooked food back twice attitude was poor. Would not stay here again. If returning to Panama would stay in city and use taxi to go to golf. Price is same weather staying in hotel or not.
Comment from Hotel Management
Apr 24, 2017 by Meli, Hotel Management
Dear Guest, We sincerely apologize that your stay was unsatisfactory. Radisson Summit Hotel & Golf is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short of our goal in this instance. Your comments are important to the success of our organization. We appreciate the feedback and will take the necessary corrective action to better our service. Kind regards, Melisha M General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Panama

Beautiful Nature stay!

Posted Mar 13, 2017
Pros: It is a very good place to be with the family to enjoy nature.
Cons: The rooms need to be cleaner.
Location: Lots of nature watching.
It was a good experience because we enjoyed the nature. Saw a sloth, birds, cocodrilo, etc.
Comment from Hotel Management
Apr 24, 2017 by Meli, Hotel Management
We are happy to hear our privileged location in Panama's forest was to your liking and that you enjoyed your stay. We value and thank you for your observations which we will take into consideration. Sincerely, Melisha M General Manager
5 out of 5
by George

Fantastic experience

Posted Mar 5, 2017 on Hotels
Though a bit out of the way the Radisson was a great experience if you like wildlife. The perennial question of whether the Radisson supplies an economical airport shuttle is still unclear though. Previous review replies have suggested yes, but we were told it cost at reception. We eventually got a taxi there for a cheaper fare. There appears to be a bus stop outside the entrance, but just from the Gamboa direction. We got a taxi from the Allbrook bus depot to get there. The rest of the time we had a driver from the concierge on call to take us places -Panama City, Metropolitan Park, Balboa Marina, which was economical enough and saved haggling and stress. Our room was great on the 4th floor overlooking the jungle out the back - loads of birds. The food was excellent, a wide choice and very yummy. Walking the golf course we came across Capybaras, caimans and turtles, as well as loads of good birds. Our room was lovely, very comfortable beds indeed. The staff were very nice as well. Overall a great luxury experience, but don't rely on a cheap airport shuttle as a reason to book here. The pros definitely outweigh the cons, especially if you like nature.
Comment from Hotel Management
Apr 24, 2017
Dear Guest, Thank you for your wonderful remarks of Radisson Summit Hotel & Golf Panama. We are so pleased to hear our facilities, restaurant and service were up to par with your expectations. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay! Regarding your comments on transportation, I'd like to take this opportunity to inform you that for the convenience of our guests, the hotel provides free shuttle service at specific times to the Miraflores Locks, Albrook Mall, City of Knowledge and Sovereignty National Park. Likewise, we also offer shuttle or taxi service to the airport and other locations for just a nominal fee. Thank you again for sharing your experience, and we hope your next visit will be even more enjoyable. Sincerely, Melisha M General Manager
4 out of 5
by A verified traveler

Nice quiet hotel worth staying for 3-4 nights

Posted Mar 1, 2017 on Hotels
A nice hotel away from the noise of the city but also feels a bit secluded (which is great if you are seeking seclusion). Has an onsite golf course, but couldn't imagine golfing in that amount of heat for 18 holes. About 30 mins from Panama City and Old Town by car. Hotel has a nice walkable trail in the forest where you can spot exotic birds, coati, capybara, and if you are lucky, a monkey or sloth. While breakfast is included in your nightly charge, a buffet and a la carte restaurant.are available for all meals. Buffet has limited selection. Both restaurants are overpriced based on the quality but if you stay here, you have no other choice other than a 30-40 minute drive to get better dining value for your dollars. The front staff was helpful and Carlos in particular was always willing to provide you added value such as a evening ride in his golf cart to show you some of the local animals as they appear more readily at sunset. Be sure to give him a tip as he makes himself available for those who ask.
Comment from Hotel Management
Apr 24, 2017
Dear Valued Guest, Thank you for your kind words! Your feedback is very important to us as we strive for excellence in customer satisfaction. Our team and I are very happy to hear that you had a pleasant stay with us and hope to welcome you back soon! With best regards, Melisha M General Manager