Ratings based on 344 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from ExPat in Costa Rica

Walking distance to a lot of shopping/restaurants

Posted Feb 18, 2017
Pros: Location, location, location and the rooms were spotless.
Cons: There is a great deal of deferred maintenance to be done, hallways were dirty. Service in the Biergarten was flat out TERRIBLE.
Location: There was shopping, dozens of restaurants and a couple of casinos within easy walking distance of the hotel.
The hotel is centrally located and easy walking distance to lots of restaurants and shopping. Taxi's are easy to get and inexpensive. The rooms were very clean, but the halls were not vacuumed the in the 5 days we were there. There seems to be a fair amount of deferred maintenance that needs to be done. We were on the second floor overlooking the biergarten - it was very noisy.I would ask for a room on the other side of the hotel next time. The breakfast is adequate - there is a lot of fresh fruit and cereal, the eggs and hot side dishes were not bad - but even with the free breakfast we did go out one morning we were there.
4 out of 5
by A verified traveler

Reasonable choice

Posted Dec 19, 2016 on Hotels
Good breakfast. Staff was friendly but not always informed about city events. Very little in walking distance.
Comment from Hotel Management
Dec 28, 2016 by General Manager, Hotel Management
Thank you for sharing your good comments about your stay on the page. We were glad that you enjoyed your stay with us and were able to enjoy our facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel, well located, nice pool.

Posted Dec 11, 2016 on Orbitz
Nice restaurants, poor breakfast, tiny bathroom! Well located, close to everything, great staff, good price. Nice Hotel, well located, nice pool. Kind guys on reception and all services spots!
Comment from Hotel Management
Dec 28, 2016 by Jorge Silva, Hotel Management
Thank you for sharing your good comments about your stay on the page. We were glad that you enjoyed your stay with us and were able to enjoy our facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Great hotel. Facilities were modern and clean.

Posted Oct 18, 2016
Location: Location was prime. Easy access to cabs, buses, and the train. Driving was never fun due to congested traffice.
Our room was cozy and modern. All amenities worked perfectly. Breakfast was great and on time. Pool and gym were great. The wife did yoga in the morning. Only complaint eas the outdoor street noise.
Comment from Hotel Management
Dec 5, 2016 by Jorge Silva, Hotel Management
Thank you for dedicating part of your time and sharing your comments with the expedia.com community. For us it is very gratifying to know that you enjoyed your stay at the hotel and our facilities. It has been a pleasure to be able to attend to you and we will be glad to have you as a guest in the next opportunity. Best regards, Jorge Silva Riande Hotels
5 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
There on business however had a wonderfully stay, excellent breakfast included, friendly staff, wonderfully decorated
Comment from Hotel Management
Nov 25, 2016 by General Manager, Hotel Management
Thank you for your visit to the Riande Granada Urban Hotel, and your comment, we hope to see you in a new visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice rooms, comfy beds, helpful staff, beautiful h

Posted Oct 9, 2016
Pros: Nothin
Cons: Nothin
Location: Many stores, restaurants, the Metro
If we return to Panama City, we'll definitely stay here. The rooms were great, the bar and food was good, the free breakfasts were adequate, the gym was nice every morning, and the hotel was beautiful, clean and well furnished.
Comment from Hotel Management
Dec 5, 2016 by Jorge Silva, Hotel Management
Thank you for dedicating part of your time and sharing your comments with the expedia.com community. For us it is very gratifying to know that you enjoyed your stay at the hotel and our facilities. It has been a pleasure to be able to attend to you and we will be glad to have you as a guest in the next opportunity. Best regards, Jorge Silva Riande Hotels
2 out of 5
by A verified traveler

Terrible hotel Terrible breakfast

Posted Sep 20, 2016
The hotel look like like a night club, The breakfast os awful. Booked For 3 days;left the day after
1 out of 5
by A verified traveler

Posted Sep 17, 2016 on Hotels
Paid for a luxury room king bed got a normal very small room we will not stay there again and we live in Panama there is better for less money Young guy at reception no care attitude the porter saved it great guy would have abandoned if not for him
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 16, 2016 on Hotels
4 out of 5
by Natasha

Nice hotel in convenient location

Posted Jul 29, 2016 on Hotels
Breakfast lacks choice for vegetarians. This is resolved quickly by providing an alternative. Don't sit in the shaded area accross the jacuzzi as they have lice or something, really itches :(