Ratings based on 325 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Very good hotel, nice food and friendly people

Posted Jul 30, 2015
One of the best places we have been!!! Very friendly people and reasonable prices, very tasty food. Totally family friendly hotel and the Panamanian are amazing people. We are recommended one hundred percent.
4 out of 5
Recommended
for Everyone
by A verified traveler from Panama

pleasant stay

Posted Jul 30, 2015
Pros: very relaxing stay
Cons: bathing cap ans health shower in WC
pleasant stay, attentive staff, pleasant activities,
5 out of 5
Recommended
for Everyone
by A verified traveler

Incrivel

Posted Jul 27, 2015
Esperava um pouco mais do Hotel por ter a bandeira Sheraton, más atendeu muito bem as minha necessidades comida excelente e bebidas bem preparadas, funcionários sempre prestativos e dispostos a atender bem os hóspedes. Me hospedaria novamente sem problemas!!!! Foto do meu quarto.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Posted Jul 18, 2015
Pros: Whe hotel had tile floors everywhere which was very nice since the humidity is so high. The hotel did ot smell musty like many hotels by the beach.
Cons: More activities (ocean activities) other than aerobbics. They could offer discounts to the golf course about a mile away.
Location: There is nothing close by. Panama City is two hours away so any tours is two hours away. Taxi and/or other transportation is somewhat expensive.
We had a great time. The hotel staff was friendly. the rooms were clean. The food was good (not fantastic) but good. I understand that it's difficult to feed 100s of people at a time and satisfy everyone. The menu was a variane of the same every day but taste was good. There could have been more activities by the hotel since it is so far away from the city. Any tour from the hotel is very expensive since everything is far away. There is a great golf course about a mile away but very expensive for 9-holes. The Sheraton should offer discount. Again there is little to do outside the hotel.
4 out of 5
Recommended
for Families
by A verified traveler

Gutes Hotel für Familien mit Kindern

Posted Jul 17, 2015
Pros: gut zum abschalten
Cons: mehr lokale Spezialitäten beim Essen anbieten
Location: Hotel liegt in einer privaten Anlage mit vielen privaten Appartments und Golfplatz
Zimmer gut, mit 2 großen Betten, ausreichend Platz, leider kein Balkon; super Poollandschaft mit Riesenrutsche und vielen Bademeistern (auch am Strand). Wassersportangebot (extern) überschaubar. Essen gut, es könnte aber gerne mehr lokales Essen geben (sehr international). Restaurant ist offen und luftig gebaut => gut, da dadurch die üblichen Kälteschocks entfallen, Spezialitätenrestaurants angenehm klimatisiert. Kinderbetreuung nahezu ganztags, mit Aktivitäten drinnen und draußen. Arzt/Krankenschwester rund um die Uhr in der Anlage.
3 out of 5
by A verified traveler

Estancia regular

Posted Jul 13, 2015
Creo que tiene lo básico, sin embargo el bufete es mejorable, el servicio es mejorable, no hay actividades deportivas durante el día. Perfil un poco popular.
3 out of 5
by A verified traveler from Monterrey Mexico

Restaurantes insipidos

Posted Jul 8, 2015
Se sabe que los hoteles all inclusive no sw caracterizan x su buena comida pero este se paso, platillos insipidos y sin creatividad
3 out of 5
by A verified traveler from Panama

Overrated.....

Posted Jun 4, 2015
Sold as a premium resort....far from it...no better than Decameron, but with smaller rooms...took 1.5 hours to check in.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lima

Excellent service

Posted May 29, 2015
Excellent service, safety, comfortable. My preferent restaurant is Pizza snack!!! Chicken pizza is delicious !!!
2 out of 5
Recommended
for Families
by Mariana from Medellin

se venden como hotel de 4 estrellas y es de 3.

Posted May 29, 2015 on Hotels
Muy mal , tiene muy mal servicio y en general todos los empleados no tienen actitud de servicio. eso sin mencionar que todas las noches no dejaban dormir por que te ponen un karaoke al lado de tu habitacion y no dejan dormir. se vende como un hotel de 4 estrellas y no llega a las 3.