Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Seattle

ok place. Loud and noisy. No late night restaurant

Posted Oct 17, 2016
Location: not sure. Went down the block to a restaurant recommended by the staff - the steak was tough and bland.
I stayed here on night due to flight issues. I was looking forward to having a nice meal, but the main restaurant is closed at 8pm. Room was ok. The location is noisy. The casino was not what I would call upscale. There were several events going on and so lots of people in format attire walking around the hotel.
Comment from Hotel Management
Oct 17, 2016 by Sheraton Grand Panama, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We apologize for inconvinience during your stay. We will work on fix them up
5 out of 5
by Ana Zoila from El Salvador

todo muy bien

Posted Aug 30, 2016 on Hotels
llenamos nuetras espectativas del viaje,buena limpieza,calidad del servicio especialmente del personal del restaurant del 15 nivel y la ubicacion del hotel
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by NECTARIO from valencia

Posted Aug 30, 2016 on Hotels
volveria
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jul 31, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Jeff

Great Hotel For My Stay

Posted Jul 30, 2016 on Hotels
Very clean, comfortable, great staff and I used Concierge twice and very good assistance given.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Nice hotel , very nice stuff

Posted Jul 26, 2016 on Orbitz
Pros: Stuff , really nice and helpful people.
Hotel was good and convenient, stuff are wonderful, rooms are not the biggest and they feel a bit to crowded. but it was clean and the bed was very comfortable. The view from my window was less than nice but not much they can do about it. good food at the restaurant , overall a good experience.
Comment from Hotel Management
Oct 17, 2016 by Sheraton Grand Panama, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by gaby

Posted Jul 19, 2016 on Hotels
En general Muy bien
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Cristiano from Porto Alegre

Antigo mas bom

Posted Jul 15, 2016 on Hotels
Localizado longe do centro da cidade, mas em frente ao centro de convenções. Hotel antigo, mas confortável. Serviço muito bom.
5 out of 5
by Edgardo

Posted Jul 15, 2016 on Hotels
Easy for kids wither 3ft pool area. Great lockers from spa area by the pool with sauna and steam room.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by Alvaro from São paulo

Posted Jul 10, 2016 on Hotels
Ótimo custo beneficio
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!