Ratings based on 221 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Comfortable, nice design

Posted Mar 21, 2017
We stayed for my nephew's wedding, the rooms were clean and comfortable, room service excellent !! We recommend it.
3 out of 5
by A verified traveler from Seattle

ok place. Loud and noisy. No late night restaurant

Posted Oct 17, 2016
Location: not sure. Went down the block to a restaurant recommended by the staff - the steak was tough and bland.
I stayed here on night due to flight issues. I was looking forward to having a nice meal, but the main restaurant is closed at 8pm. Room was ok. The location is noisy. The casino was not what I would call upscale. There were several events going on and so lots of people in format attire walking around the hotel.
Comment from Hotel Management
Oct 17, 2016 by Sheraton Grand Panama, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We apologize for inconvinience during your stay. We will work on fix them up
4 out of 5
by A verified traveler

Posted Sep 11, 2016 on Hotels
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Jeff

Great Hotel For My Stay

Posted Jul 30, 2016 on Hotels
Very clean, comfortable, great staff and I used Concierge twice and very good assistance given.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel , very nice stuff

Posted Jul 26, 2016 on Orbitz
Pros: Stuff , really nice and helpful people.
Hotel was good and convenient, stuff are wonderful, rooms are not the biggest and they feel a bit to crowded. but it was clean and the bed was very comfortable. The view from my window was less than nice but not much they can do about it. good food at the restaurant , overall a good experience.
Comment from Hotel Management
Oct 17, 2016 by Sheraton Grand Panama, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Edgardo

Posted Jul 15, 2016 on Hotels
Easy for kids wither 3ft pool area. Great lockers from spa area by the pool with sauna and steam room.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

A different Panama

Posted Apr 26, 2016 on Hotels
The Hotel it is perfect, the only thing we need to ask is a mirrow in the bedroom, their is only a mirrow in the bathroom
5 out of 5
by Itay

This traveler left a rating score only Posted Apr 21, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Apr 19, 2016 on Hotels
The main reason for my visit to this hotel was to relax and disconnect. But I was not informed while making the reservation nor during check in that the pool was out of service for a whole week.
5 out of 5
by Amber from Toronto

Great stay

Posted Apr 6, 2016 on Hotels
Quick one night stay, front desk very friendly and helpful. Awesome bed. Enjoyed the pool and delicious food the next day.