Bar (on property)

Reviews of Tantalo Hotel

3.5 out of 5
Tantalo Hotel
Calle 8 Este con Avenida B, Casco Viejo, San Felipe, Ciudad de Panama, Panama City, Panama

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 175 reviews" "
Rating 8 - Good. 56 out of 175 reviews" "
Rating 6 - Okay. 14 out of 175 reviews" "
Rating 4 - Poor. 6 out of 175 reviews" "
Rating 2 - Terrible. 9 out of 175 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vaino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly appreciated and recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old quarter. Fun roof top patio and the service and food in the restaurant was excellent.
Stayed 1 night in Mar 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I mixed up my booking and wouldn't let me adjust it...
Stayed 1 night in Mar 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location. Walking distance to all the shops, restaurants, and bars. The hotel room was nice and the rooftop bar was great!
Stayed 1 night in Mar 2024

2/10 Terrible

Rebeca, Miami

Stayed 3 nights in Feb 2024

10/10 Excellent

richard, everett

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar para quedarse a conocer casco viejo, con un bar en el techo donde se puede ver toda la ciudad
Stayed 1 night in Feb 2024

10/10 Excellent

Cathy

Stayed 2 nights in Jan 2024

8/10 Good

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay - great artwork everywhere which made it fun. Arrived the first night late evening and had dinner on the rooftop. Food was delicious and the passion fruit mohito hit the spot after flying. The club on the top floor is loud, so if you are a light sleeper - it's not the hotel for you.
Stayed 3 nights in Jan 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Maria graciel

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 2 nights in Dec 2023

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Morgan

Traveled with partner
Great area. Decent hotel for one night.
Stayed 1 night in Nov 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool property; Great Hospitality
Perfect location, super cool art everywhere, fantastic food, & superb service from start to finish! Yes, it can be a little noisy into the early morning hours, but I knew that when I booked - & it actually wasn't as much of a disturbance as I was expecting. I wish there was a coffee maker in the room & I definitely would have liked to have washcloths (like other reviewers, I found it odd that they don't have them). I will absolutely book this property for my next trip!
Stayed 3 nights in Oct 2023

8/10 Good

Alain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we like. Very centric hotel. Excellent food and service. Everyone is super welcoming. What we didn’t like. The shower has very little pressure of water. They didn’t provide small towels and the fridge is not refilled every day as it’s supposed to be. Overall everything was good. I would stay here again.
Stayed 4 nights in Oct 2023

8/10 Good

WILLIAM, Miami

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Two issues: First all of the links indicated that parking was available, there was no parking at the hotel, parking lot was 400m away and you had to pay $26 for a night. Second was the concierge was zero help in answering questions and was zero proactive. Reception staff was excellent, courteous, helpful, cheerful, kudos to her.
Stayed 1 night in Aug 2023
Response from Guillermo Giraudin on Sep 6, 2023
We appreciate your feedback, and we're thrilled to hear that our reception staff made your stay enjoyable with their excellent service and cheerful demeanor. We're sorry for any inconvenience regarding the parking situation and the concierge service. We'll definitely address these concerns to ensure a smoother experience for our guests in the future.Regarding parking, we apologize for any confusion caused by the information on our website. We understand that convenience and affordability are crucial, so we'll work on updating our website to provide accurate details about the parking situation, including the distance and fees involved.As for the concierge service, we believe that our guests deserve proactive assistance and informative guidance. We'll be reviewing our training procedures to ensure our concierge team is better equipped to meet your needs and provide valuable insights and recommendations.Thank you for sharing your experience with us. Your feedback is essential, and it helps us continually improve our services. We hope to have the opportunity to welcome you back in the future and offer you an even better stay.

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
It is a fun, funky hotel that is right in the heart of the old town. It is noisy, but they provide ear plugs. Great food and drinks! Daniel was very kind!
Stayed 2 nights in Jul 2023

10/10 Excellent

arlene

Traveled with group
Liked: Property conditions & facilities, room comfort
GREAT PLACE TO STAY
I WAS WITH A FRIEND AND WE HAD AN AWESOME TIME. YES YOU CAN HEAR NOISE BUT YOUR IN THE MOST ACTIVE AREA OF THE CITY. THE STAFF WAS EXCELLENT AND VERY ACCOMODATING. THE FOOD WAS EXCELLENT!!! MANY PLACES TO EAT, DRINK AND SHOP NEARBY.
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicolas

Stayed 2 nights in May 2023

10/10 Excellent

Jan, Mountain View

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2023

2/10 Terrible

Sharon, Richmond Hill

Stayed 2 nights in Apr 2023

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Tantalo! Our room was amazingly spacious and comfortable. The whole place is full of interesting art - each room has murals and interesting decor. The location is super convenient to everything in Casco Viejo and easy to go into new Panama as well, all on foot. But don’t worry if you don’t want to walk. There are taxis coming by the hotel every 30 seconds! The rooftop bar is fun and the breakfast downstairs is good. The room was clean and had everything we needed. My only complaint is the noise. The rooftop bar has loud music and happy loud people going until 2am on weeknights and 4am on weekends. The taxis honk their horns constantly. It was hard to sleep. Earplugs don’t help. So if you are a partier or a heavy sleeper, this is your place!!! Everyone is really nice.

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Large and clean rooms and very good food at both the restaurant as well as the roof top bar. The location is awesome! You are in the middle of Casco Viejo and within minutes of walking distance you can get to all highlights!
Stayed 4 nights in Apr 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience! From check where they quickly and gladly helped us with a parking issue, to a delicious dinner and breakfast, and a fun experience at the pretty roof bar, this place was great. Very economical too. The room was nice and spacious as well and the staff sooo friendly! Great management and wait staff too. Can’t recommended this place enough!
Stayed 1 night in Apr 2023

10/10 Excellent

Sabrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Tantalo. I was apprehensive given all the comments about noise but it was no issue, at least not for us. The room is spacious, bed is very comfy, shower pressure is great- we will definitely be back!
Stayed 1 night in Mar 2023

8/10 Good

Eugenia

Stayed 1 night in Mar 2023

4/10 Poor

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Beware of the drum beats!
The property itself was very nice as was the location, the restaurant and the service. But if you want to get a good nights sleep don’t even think about it. The nighttime extremely load music until 4AM on Friday, Saturday and Sunday and 2 AM on other nights was unbearable.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Anais

Stayed 1 night in Mar 2023

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very fun staying in the old quarter. This hotel is an ideal location and has a great rooftop bar.
Stayed 2 nights in Feb 2023

10/10 Excellent

Shaina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed here twice recently and we really enjoyed our experience. We loved the individuality of each room as well as the artwork throughout the hotel. We also liked the great location and had a fantastic time exploring the area! It is definitely not super quiet but we were fine with my white noise app on my phone. We would absolutely consider staying here again!
Stayed 1 night in Feb 2023

10/10 Excellent

Todd

Stayed 2 nights in Feb 2023

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023

6/10 Okay

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won't get a good night's sleep.
If you want to sleep, don't stay here. In fact, don't stay in any hotel within two blocks. Rooftop dance party every night until 2pm. The bass reverberates through the building. Earplugs, television, loud music of your own are all ineffective. This is really more of a nightclub and restaurant. Hotels are primarily about a place to sleep, and this one doesn't offer that amenity until after 2am. They did not tell us any of this until the day before with an email about the noise, but that they have insulated the walls and offer free earplugs. Neither help.
Stayed 1 night in Feb 2023

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

2/10 Terrible

Jaron

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
I wanted to love this hotel - a bit chic, artsy, with a cool rooftop bar I'd heard about. Panama City is a rough place, and for anything that is it all approaching US standards in cleanliness and safety, it would cost 2-3x. But there were hints of trouble - room safe broken, wifi didn't work, AC never got cold - and I should've turned round and walked out if that had been realistically possible given the time constraints of Trip. But it never is. The real problem happened when the sun went down and the Music volume went up... There was a huge private party/rave directly above me. This was not volumes of people or music that normal humans not working near aircraft should ever experience! Admittedly it looked super fun, but it was private and closed. Even with noise canceling AirPods, external earmuffs/phones and sleep aids, there was absolutely zero chance of any sleep. The music did not turn down until 4 AM. I did try to complain Spanish - English barrier) but no success. If it were a quiet weekday, maybe this place would have some potential, but cannot emphasize enough how much you should avoid it on any weekend or holiday! Much more a night club than hotel. No refund offered. Still tired... AVOID!!!
Stayed 1 night in Oct 2022

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to Sleep, Eat and drink
The staff at the hotel were excellent. There is a great restaurant and roof top bar. The General Manager made a point to check in with me (and other guests) multiple times throughout my stay. The team were pleasant had helpful.
Stayed 2 nights in Aug 2022

10/10 Excellent

Harry, Las Vegas

Stayed 1 night in Aug 2022

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at the Tantalo
Very good stay. Excellent service. The staff was very helpful. There is a very lively rooftop bar if you are looking to party. If you are looking for a good night sleep, then this may not be a good option. I didn't mind because I had already read the reviews. The front desk staff was excellent and very helpful. She even helped me with my luggage and helped with taxi ride and uber. I can't remember her name, sorry.
Stayed 3 nights in Apr 2022

10/10 Excellent

Andrae, hartford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and staff. Rooms are big and clean. Good all times of the day is very good. Walking distance to many things. The rooftop is open everyday and is a plus for sunsets, drinks, food, and to party. Will stay here every time I am in Panama City.
Stayed 5 nights in Apr 2022

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Partying in Panama City
The Tantalo Hotel is a cool, modern boutique hotel in a great location. There many restaurants and stores in easy walking distance. It has a nice rooftop bar and restaurant and another on the first floor that are very popular. The bars and restaurants were fun but they do get rather loud. On weekends the DJ goes until 4AM. They gave me earplugs when I checked in. If you're looking to party into the night this is a great place. If you are more interested in a quiet evening with an early bedtime, this may not be the best fit for you. I would still stop by the bar for a drink.
Stayed 3 nights in Mar 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casco Viejo gem
Fabulous art boutique hotel. Great food and music snd views at rooftop bar. A bit loud so bring earplugs due to bar music but I didn’t mind. Extremely friendly and pleasant service. The receptionist showed me everything about the room personally. Love the art throughout hotel.
Stayed 1 night in Mar 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Property location. Very easy to get to from airport via taxi. Awesome staff.! In the heart of Casco Viejo, he coolest part of Panama City. Famous roof top patio with incredible view. Highly recommend.!
Stayed 1 night in Mar 2022

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location but service can improve since we had issues with cold showers. They told us they would look into it and fix it by the time we came back from our day trip. Well, it wasn’t fixed and it took us four times asking until they finally fixed it. Also it is noisy with outside traffic, rooftop bar parties, street noise. It caters to partiers and people into the trendy scene. Just not our cup of tea.
Stayed 2 nights in Mar 2022

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in Costco Viejo!
Tantalo is a cool hotel with an excellent staff. Very helpful and friendly. Art is all over the hotel and rooms. Comfortable bed and very clean as was the bathroom. Rooftop bar was fun with great food, drink, music, staff and views!
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Yotam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool hotel in the old town
The place is cool, with local art everywhere, huge rooms and a nice rooftop bar. Location is ideal, right at the entrance to the old town. Food is pretty good and service is excellent. Only issues are with noise if you are on the 3rd floor (just below the rooftop bar) or facing the street since at 4am when they close the bar the people leaving create a ruckus. Get room #3 if you can, its the quietest. Also, water in the showers is ok but not very hot if that's an issue for you.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of casco viejo. Rooftop bar boasts views of the city. Hotel design is modern with spacious room, good amenities and comfortable beds. The breakfast was good with a lot of options for dishes. One thing about the site is that the bathroom is evident to be a little run down but other than that clean hotel. If you’re looking for a quiet night to rest though would not recommend staying here on weekends as you can hear music and party from rooftop bar.
Stayed 2 nights in Mar 2020
Response from AnaK. Alvarez on Mar 18, 2020
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Weekend Nightmare
I don't usually write reviews, but i feels its important i share what occurred to me, so others are aware of this Hotel policy and practice. Booked my hotel room in November 2019, I arrive 3 months later and was told they have no record of my reservation. A completer lack of communication and horrible customer service after a 2hrs wait found out i was being sent to different hotel. Hotel refused to refund, claiming since i agreed to stay at the other hotel for one night forfeit my right to refund which was never presented in writing or verbally discussed with me. Stay away!!!! Horrible customer service and deceptive policy !!! Way better accommodation in the area!!! Don't believe the sales pitch!!!
Stayed 2 nights in Feb 2020