There's no hot water at the hotel
Posted Mar 22, 2017
We came to panama for a wedding at Casco Antiguo, so staying nearby was the best option. We booked Tantalo Hotel since it was great rated and it promised a great experience, but... There's no hot water at the hotel!!!
First day the told us that there was a problem with the hot water tank and that they would fix it as soon as possible (we took quick showers hoping for them to fix it the day after).
In the morning after there still was no hot water in the shower, we called again and they told us that they would fix it later. Sadly, when we came back at night there was no hot water at all, we called again and they told us that we needed to put the "red color" as if we didn't know how to us a shower.
They sent someone to check, first she opened the door as if no one was in the room, she went straight to the bathroom and touched the water, telling us that it was warm enough (not even close to warm) and left. 5 min later the front desk called us and told us that the girl who came and checked the water told them that it was a nice temperature (she might be used to taking cold showers) after that, they told us that it was the temperature that the hotel handled and that it was normal
After 40min and several people coming to the room to "check the water temperature" they changed us to another room that had "warmer" water, still not hot, but at least bearable.
It's not a cheap hotel and it's absurd that they don't "carry hot water at the hotel". They handle