Terrace/patio

Reviews of The Riverside Inn

3.5 out of 5
The Riverside Inn
11 de Abril, Palo Alto, Los Naranjos, Chiriqui

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 106 reviews" "
Rating 8 - Good. 16 out of 106 reviews" "
Rating 6 - Okay. 3 out of 106 reviews" "
Rating 4 - Poor. 1 out of 106 reviews" "
Rating 2 - Terrible. 1 out of 106 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICIA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024

10/10 Excellent

Carolina

Traveled with partner
Staff was excellent, food was delicious, and room very comfy.
Stayed 1 night in Mar 2024

10/10 Excellent

Dominico

Stayed 2 nights in Aug 2023
Response from Marketing Team on Dec 12, 2023
Thank you so much for your generous rating

8/10 Good

Héctor

Stayed 2 nights in Apr 2023
Response from Marketing Team on Dec 12, 2023
Thank you for sharing your experience with us! We look forward to your next visit.

2/10 Terrible

Rafael

Stayed 2 nights in Mar 2023
Response from Marketing Team on Dec 12, 2023
Hi Rafael, If your experience at The Riverside Inn was anything but wonderful, please help us know how we can make things better.

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfriendly almost rude staff (if you could find them).
Stayed 2 nights in Jan 2023
Response from Recepción Riverside on Feb 2, 2023
Buenas noche Sr.Jose Muchas gracias por tu reseña sobre tu reciente estadía en nuestro hotel. Tu opinión es muy valiosa para nosotros, y lamentamos mucho que su experiencia con nosotros no haya sido de su agrado el cual pedimos disculpas por lo sucedido. Esperamos que la proxima visita a nuestro hotel sea diferente y brindarle una mejor atencion.

10/10 Excellent

Guillermo

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great homie stay. The staff and owner were very friendly and attentive. The restaurant was very good and beautiful.
Response from Marketing Team on Dec 12, 2023
Thank you so much for sharing your experience with us, we are delighted to hear that you enjoyed your experience at The Riverside Inn and we look forward to having you over again

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting by the river. Very helpful and accommodating staff. The only thing that was missing was the room service….as I couldn’t find the menu. Overall the stay was very comfortable.
Stayed 3 nights in Sep 2022
Response from Marketing on Sep 18, 2022
Thank you for your excellent review, we are very happy to know that you enjoyed your experience at The Riverside Inn.We do offer room service and a QR code with our restaurant menu should be placed in every room. Thank you for your observation, we will work on making our room service menu more visible and accessible for our guests.

10/10 Excellent

Lance, Zephyr Cove

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the finest Inn I have ever stayed at. The staff was very attentive and friendly. The room was large, comfortable and beautifully decorated. You will never want to stay anywhere else when visiting Boquete!
Stayed 6 nights in Aug 2022
Response from Marketing on Sep 18, 2022
Thank you for your generous review, we are very pleased to know that you had a wonderful time in our property. We look forward to seeing you again.

10/10 Excellent

Dimitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022
Response from Marketing Team on Dec 12, 2023
Thank you for a stellar rating! You made our day!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Boutique Hotel
Staying here feels like staying at a wealthy friend's home on the banks of the rio pianista. Everything was perfect except there was no coffee in the morning until you go next door to the restaurant for the free continental breakfast. The groundskeepers start early at 7am and there was some noise from that. Otherwise perfect. You must experience!!!
Stayed 1 night in May 2021
Response from Marketing Team on Dec 12, 2023
Thank you for your kind words, we are glad you enjoyed your experience at The Riverside Inn. We appreciate your feedback and we will make sure coffee is readily available for our guests!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going to the Riverside Inn is a great Experience. Great attention and food. Rooms super clean. Will definitely be returning!
Stayed 9 nights in Jul 2020
Response from Marketing Team on Dec 12, 2023
Thank you so much for your kind words, reviews like this motivates us to always give the extra mile. We would love to see you again.

10/10 Excellent

Idan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in boquete
Our favorite place in Boquete! Third time we stayed. Very kid friendly with amazing restaurant next door.
Stayed 2 nights in Nov 2020
Response from Marketing Team on Dec 12, 2023
Hi Idan, we love to hear that you enjoyed your visit at The Riverside Inn, we hope to see you again in the future.

10/10 Excellent

Daria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Very cute boutique hotel next to excellent restaurant with play area for kids. Amazing!
Stayed 1 night in Jan 2020
Response from The team at The Riverside Inn on Mar 3, 2020
Thank you so much for your feedback, we are thrilled to hear that you enjoyed your experience at The Riverside Inn. We look forward to your next visit.

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía!
Tuvimos una excelente estadía, fuimos con nuestras 2 hijas, así que reservamos la habitación de 2 pisos (maracuyá) que es bastante amplia, además el poder usar las áreas comunes aumenta bastante el comfort. Es la segunda ocasión en la que nos hospedamos en Riverside Inn y esperamos volver.
Stayed 3 nights in Jan 2020
Response from Marketing Team on Dec 12, 2023
Hola Franciasco, nos encanta saber que disfrutaron de su visita a The Riverside Inn y que nos visitan por segunda vez! Esperamos poderles recibir en el futuro!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, second time at this hotel and good experience again, staff with very good service and willing to help.
Stayed 2 nights in Dec 2019
Response from IM on Dec 12, 2019
Thank you so much for your kind words, we are pleased to hear that you enjoyed your visit to The Riverside Inn

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, feels like a family cabin on a river. Rock restaurant next door was excellent for both breakfast and dinner.
Stayed 3 nights in Oct 2019
Response from IM on Dec 12, 2019
Thank you so much for your kind words!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Would highly recommend staying there again. Great for families and couples. Comfortable clean beds and quite beautiful location. Good continental breakfast and warm friendly service.
Stayed 4 nights in Jul 2019
Response from imarengo on Jul 17, 2019
We are very pleased to hear that you enjoyed your stay at The Riverside Inn, we will share your comments with our team and we look forward to your next visit.

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in Boquete
Excellent choice in Boquete to explore the town. Great restaurant and overall property in a quiet, relaxing environment. The Caldera river behind adds to the magic of the place. You will feel at home.
Stayed 4 nights in Jun 2019
Response from imarengo on Jul 2, 2019
Thank you so much for your generous words, we are very pleased to hear that you enjoyed your stay at The Riverside Inn Boquete.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and rooms. Quiet location but very near the center of Boquete.
Stayed 2 nights in Apr 2019
Response from Deysi on Apr 17, 2019
Thank you so much for your kind comments, we are happy to hear you enjoyed your stay! We look forward to your next visit!

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect. Except I would suggest putting a cute sign at rooms to be mindful of others guests in the morning. There were few kids thst were not too loud but it woke me up.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little taste of paradise
Wonderful little boutique hotel nestled within the valley of Boquete. Spent a week at this wonderful hotel and were completely pampered by their amazing staff. Great restaurant run by the same owners as the hotel. Couldn’t have been happier with our stay and would stay here again in a heartbeat!
Stayed 6 nights in Nov 2018
Response from Irma Marengo on Nov 17, 2018
Thank you so much for your kind words. We are very happy to hear you enjoyed your stay at The Riverside Inn and we hope to see you soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Irma Marengo on Nov 17, 2018
Thank you very much for your feedback, your satisfaction is our satisfaction as well.

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds
The area resounding the hotel is beautiful and peaceful, the room was large and comfortable. As others commented, the bed did squeak when you move and the room made popping noises (sounded like it was raining when it was not) due to the metal roof. There is only one restaurant option nearby which is The Rock ( under same management) which had a good breakfast and decent dinner options. The town is a bit far from the hotel and a car is a requirement if you decide to stay in this hotel.
Stayed 2 nights in Oct 2018
Response from Public Relations Manager on Oct 17, 2018
Thank you very much for your comments, we are conveniently located 1.8 km from downtown and transportation services are available upon request at the front desk.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Public Relations Manager on Oct 17, 2018
Thank you for your review. We hope you enjoyed your stay.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with charms of elegance.
Beautiful place, surrounded by nature, 3 min (by car) from the city center. Attached restaurant with outstanding lunch, dinner menu.
Stayed 1 night in Mar 2018

4/10 Poor

claudia, miami, fl

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Bad service
We came with high expectations but since the check in everything went wrong, the overall experience was disappointed. - Breakfast: Limited included but couldn’t serve any additional meal not even if you are willing to pay for it. - Service: Good or bad not really, there was few people in this hotel to serve, Not even close to what a bed and breakfast should be.
Stayed 3 nights in Sep 2017

10/10 Excellent

Teresa, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true respite
Lovely accommodations, HUGE rooms, friendly staff, great breakfast. We also enjoyed the location, just a few minutes out of the hustle and bustle of Boquetr
Stayed 1 night in Aug 2017

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Vacationing at Boquete
Good hotel.
Stayed 1 night in Jul 2017

10/10 Excellent

alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Boquete
Beautiful property, helpful staff, great small hotel tucked away. The river, birds and the hills provide the ideal setting. Good restaurant The Rock next door.
Stayed 3 nights in Jun 2017
Thank you so much for your kind comments, we are happy to hear you enjoyed your stay! We look forward to your next visit!

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet place just outside Boquete town, walking distance to the nice The Rock restaurant (they also offer take out and deliver to the room). Nice garden and nice communal "living rooms" with a "help yourself to a drink" bar (you just note on a list what you consumed). Only downside is the roof construction of the building which makes a lot of noise when windy or raining
We are glad to hear you enjoyed your stay, thank you for your kind comments. Our appologies for the inconvenience caused for the undergoing roof works, we will make sure this is corrected.

10/10 Excellent

john, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Restaurant next door is wonderful. Food is excellent and a great selection of wine and beer. Loved having the orchid room with patio and could hear the river all night.

10/10 Excellent

Dan, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice inn
Very nice, small, boutique inn (6 rooms?). The room was great, much better than I had anticipated. Grounds were nice. Staff was helpful and very pleasant. Upscale restaurant is right next door.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel to far from town to walk,
To many kids to make the stay comfortable, and the hotel was to far from town to walk.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. A bit far from town walking but very nice to find calm. Love the room.

10/10 Excellent

Christine Doyle, Houston, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, good views, quiet, comfortable bed
I was pleasantly surprised how beautiful it was. The manager miss Deysi was always helpful and making sure that guests were comfortable. Best location in Boquete. I will stay there again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Relax
It is a wonderful place to spend 2 days in total rest.

10/10 Excellent

maria, Naples Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Everything OK!, Nice place in Boquete .Very friendly service

8/10 Good

cathy, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint,Charming Inn
If you're looking for a beautiful setting, with the sound of a river on the property, mountains in the background, a lovely lady named Deysi(manager/speaks some English) who is there to give you wonderful recommendations, restaurant directly next door for included continental breakfast and more, then you've found it. This Inn, somewhat like a ranch style home with maybe 5+ bedrooms, living area, large study and inclosed patio area with beverages, snacks, TV etc, in my opinion would be ideal for a family get together or reunion of some sort. When we arrived, we were the only occupants the first evening-Delightful! Once others arrived(with families) the peacefulness and ambience disappeared. This is because all common area noises can be heard by all. With that being said, we certainly enjoyed our stay and the coffee tours that were recommended.

10/10 Excellent

Patty, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location, wonderful amenities and gracious staff. The restaurant next door, The Rock, was delicious and provided excellent service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and beautiful
I stayed for a week with my husband and two daughters. We stayed in the room with a loft. Very comfortable and clean. The hotel is about a mile from town and very convenient. The Rock restaurant next door was excellent. We ate breakfast there most days and dinner twice. Nice large outdoor area with a small table to sit and read at. Our room faced the back which gave us a great view of nature. Two large windows which let in a nice breeze. Only thing I would add would be screens to keep bugs from flying in although, it really wasnt a problem.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Place
Very nice touches and excellent manager

8/10 Good

Traveling momma07

Liked: Cleanliness, staff & service, room comfort
Nice place beautiful area
The hotel is a little off the center of the city. Which we liked since it was quiet, the river is close by so you can hear when you are sleeping. The place was pretty clean and the staff was very helpful . The continental breakfast included was not that great it was some fruit, bread & something to drink. Overall it was good experience I would stay here again

10/10 Excellent

Jennifer , Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, beautiful hotel in the mountains.
Extreme comfort with a country setting and beauty. Spotless but well appointed so it looked cozy and comfortable. Felt just like visiting a friend. We had perfect weather and the staff was very attentive without being obtrusive. Would recommend highly.

10/10 Excellent

Wayne Bradshaw, Cincinnati, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Place to Experience Boquete
Great location just outside Boquete center. Easy to get around. Host scheduled a couple of tours with hotel pick-up. The Riverside is a boutique hotel consisting of 6 rooms with common areas. Very well kept place both inside and out. The Rock restaurant is next store for included breakfast. Excellent food and service. Plan to return and stay longer.

10/10 Excellent

RobinB1329

Liked: Cleanliness, staff & service, room comfort
Riverside Inn, pleasant surprise.
I chose this hotel, somewhat in a hurry, without too much review. It looked acceptable. What a surprise. The site is gorgeous. The room was outstanding. We were told we got the best room...included a large deck. I viewed most other rooms and they were very much the same except no deck. The "hotel" (really a big house) has a large living room with fireplace, a library, and a large sun room. They have a stocked bar and wine in the frig...on the honor system. The room and decor were tops and the bathroom was huge with 2-person spa-tub. There is very nice restaurant next door which serves complimentary continental breakfast to guests of the hotel. The staff was friendly and helpful.