Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
84% of guests recommend
4.5 Room cleanliness
4.0 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great

Posted Jul 16, 2016
I came down with pneumonia and treated excellent got the right the treatment. The staff was most Caring.
Comment from Hotel Management
Jul 20, 2016 by PL, Hotel Management
Dear Traveler , We would like to thank you for posting this nice review about our resort, staff and facilities, we are glad to know that you enjoyed our accommodations. We are proud of the attention and care for their health of our staff. And we hope that has already been recovered. We hope to host you near future!. Sincerely, PL
5 out of 5
by A verified traveler from MD

Beautiful place ( Bonita )

Posted Jul 15, 2016
Pros: Pools and beach were exactly how it was described.
Cons: A little more info about the area in which the hotel resides in.
Location: Amador Causeway, Downtown Panama, Old Panama
Hotel is very beautiful, The hotel staff is there to help and assist you in every phase of your trip. just 10 minutes to Amador Causeway and 15 to 20 minutes to downtown panama. Pools and beach are exactly how it was described. Very family oriented, your kids will have a lot to do.
Comment from Hotel Management
Jul 20, 2016 by PL, Hotel Management
Dear SG, Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at The Westin Playa Bonita. Hopefully, we will have the opportunity of welcoming you back soon! Warm Regards, PL
4 out of 5
by A verified traveler

Nice hotel

Posted Jul 5, 2016
Food is expensive. We had dinner at Starfish restaurant and the vermicelli and the quesadillas weren't good.
Comment from Hotel Management
Jul 6, 2016 by PL, Hotel Management
Dear Traveler, Thank you for your feedback regarding your recent stay with us. I apologize that you encountered an issue with your dinner at the Starfish restaurant. I have forwarded your comments to our food & beverages director so he can address this with his team, and the next time with us you can enjoy our gastronomy. We truly appreciate your feedback. Best regards, PL
5 out of 5
by A verified traveler from Boquete, Panama

Exceptional in everyway.

Posted Apr 9, 2016
It was an absolute surprise and pleasure to enjoy the beauty of the place and the excellent service. Everyone in the abundant and well trained staff was smiling and clearly took pride and pleasure in providing 5 star service.
Comment from Hotel Management
Apr 21, 2016 by PL, Hotel Management
Dear Traveler, Thank you for letting us knows about your positive experience! We're delighted that you completely enjoyed your stay, and we really appreciate you letting us know. We can't wait to welcome you back on your next return to Westin Playa Bonita! Be Well, PL
5 out of 5
by A verified traveler

Excelente hotel instalaciones, comida.

Posted Mar 30, 2016
Pros: Todo, las instalaciones, la ubicación, albercas, comida
Cons: Los horarios de los bufetes sobre todo en el almuerzo
Location: Las actividades que puedes realizar es correr en la arena, al rededor del hotel, el gimnasio es espectacular, las actividades en el hotel.
Excelente ubicación, el personal muy amable, la comida variada y deliciosa Las albercas muy limpias.
Comment from Hotel Management
Apr 22, 2016 by PL, Hotel Management
Estimado Traveler, Muchas gracias por compartirnos su experiencia en su reciente visita al Westin Playa Bonita, es un gusto saber que disfruto de nuestras instalaciones y todo el personal fue muy atento con usted. Compartiré estos comentarios con el fin de seguir ofreciendo experiencias inolvidables. Nos dará mucho gusto recibirlo pronto en esta su casa. Saludos Cordiales, PL
5 out of 5
by German Gonzalo from Bogotá - Colombia

Posted Mar 29, 2016 on Hotels
Bien. Creo que falta un expendio de elementos sencillos (refrescos, medicamentos básicos, lociones, pasabocas, etc) más accesible. El único que conocí estaba distante y poco surtido.
Comment from Hotel Management
Jul 2, 2016
Estimado German Gonzalo, Le queremos agradecer por el tiempo que se tomó para compartir sus experiencias en Westin Playa Bonita. Le agradecemos sus comentarios ya que nos permiten tomar acción y realizar mejoras en nuestras áreas de servicio como en nuestra tienda de artículos. Esperamos poder recibirlo pronto nuevamente! Saludos cordiales desde Panamá, PL
4 out of 5
by KWAI HONG

Posted Mar 28, 2016 on Hotels
Nos fue muy bien pero hay que recalcar que el precio pagado en hoteles.com NO ES TODO INCLUIDO.
Comment from Hotel Management
Jul 2, 2016
Estimado KWAI HONG, Muchas gracias por compartir sus amables comentarios sobre su visita al Westin Playa Bonita. Nos complace saber que disfruto de nuestras instalaciones. En cuanto al plan todo incluido, dependera del tipo de reserva que se realice. De igual forma ofrecemos informacion a traves de nuestra central de reservaciones. Esperamos contar con visita pronto. Saludos cordiales, PL
5 out of 5
by maria adelaida from Medellin

excelente

Posted Mar 28, 2016 on Hotels
excelente estadía, muy recomendable.Definitivamente repetiré.
5 out of 5
by A verified traveler

Panama the City to two world's!!!

Posted Mar 26, 2016
My wife and I visited Panama for the first time and were totally blowed away! The sky line of down town was totally beautiful. You would never believe it until you see it!! We will go back. Would be great place to retire.
4 out of 5
by A verified traveler

Fantastic location .... Beach close to the City

Posted Mar 26, 2016
5 days stay .... Food and Beverages are good .... Location is fantastic.