Ratings based on 603 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Tarrytown, NY

Convenient Location Connected to Shopping Mall

Posted Feb 22, 2017
Pros: 1. Access to El Dorado area 2. Adjacent to mall 3. Free wifi
Cons: 1. Accessibility by car 2. Dining & entertainment options
Location: 1. Shopping mall 2. Canal zone 3. Causeway shops & pier 4. Biodiversity Museum
The hotel itself is geographically well located. However, access by vehicle, like most construction in Panama, is poorly conceived and laid out. This makes it difficult to access. The work around is to enter from one of the mall entrances, but not available after the mall closes (around 9p). Facilities are nice and staff is friendly. Lobby and accessory areas are large with options to find a seat and work. Rooms are quiet and clean. Pool is nice on the rooftop, and has a restricted but decent view (from afar) of the city on one side and a cool view of the private airport on the other side. Location in general is great if one wishes to shop or has business in the canal area. However, travel to the heart of the city will be much more difficult due to traffic. Furthermore, once the mall shuts down and the hotel restaurant closes, there is no option for entertainment or dining (except for room service) unless you take a cab to the city.
Comment from Hotel Management
Feb 25, 2017 by eperez@wyndhampanamahotel-am.com, Hotel Management
Good evening Mr. Kevin K, Thank you so mucho to choose Wyndham Panama Albrook Mall and share with us you comments. Is it good to know that you enjoyed your stay with us, that our team accomplished your expectations and our location was convenient. Hope to see you again, Regards, Erika
3 out of 5
Recommended
for Everyone
by A verified traveler

convenient location

Posted Jan 14, 2017
Cons: One downside was the loud construction going on in the lobby, which I was unaware of until I arrived. I would have preferred to have known of this pri
The staff were friendly and accommodating, and the pool and gym are great.
Comment from Hotel Management
Jan 16, 2017 by Algy Bethancourt, Hotel Management
Thank you for your review, your comments are very important because help us to improve, we want to apologies for the inconvenient that the improvements caused. Is great that the staff were friendly and accommodating. We hope to welcome you very soon. Sincerely, Algy Bethancourt Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Very nice hotel.

Posted Jan 7, 2017
I get this hotel just to stay a few hours for a conecction flight. I was thinking is close to the airport but take like 40min to arrive, is not a bad idea if you want a see the city. The hotel is very nice, unfortunately I was at nite time, just to sleep, any ways I will come back next time. Thanks.
Comment from Hotel Management
Jan 7, 2017 by Algy Bethancourt, Hotel Management
Dear San, Thank you for your review, we hope to welcome you very soon. Best Regards, Algy Bethancourt Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Montego Bay, Jamaica

Very good Hotel that's within a massive Mall

Posted Dec 27, 2016
Great experience! Even though we didn't speak a lick of Spanish, we were still able to get around with relative ease. Hotel staff was very friendly (especially Kevin)
Comment from Hotel Management
Dec 28, 2016 by Algy Bethancourt, Hotel Management
Dear Michael, Thank you for your recent stay at the Wyndham Panama Albrook Mall, is great to know that the staff was very friendly and we are going to congrats Kevin for his excellent work. Best Regards, Algy Bethancourt Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Nice hotel great location

Posted Dec 26, 2016
The staff in the hotel were great the front desk give me an upgrade because My vip status with expidia
Comment from Hotel Management
Dec 28, 2016 by Algy Bethancourt, Hotel Management
Dear Luis, Thank you for your excellent review, is great that you enjoyed your recent stay at the Wyndham Panama Albrook Mall, for us is a pleasure assist you! Best Regards, Algy Bethancourt Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Dec 22, 2016
Very good location (direct access to the mall) staff was very friendly and accommodating, rooms are spacious, clean and comfortable. Nice pool, a bit cold if you want to use it in the afternoon.
Comment from Hotel Management
Dec 28, 2016 by Algy Bethancourt, Hotel Management
Thank you for your recent stay at the Wyndham Panama Albrook Mall is great to know that you enjoyed the rooms, location and that the staff was very friendly. We hope to welcome you very soon! Best Regards, Algy Bethancourt Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Excellent hotel at The Mall

Posted Dec 12, 2016
First, we have a little problem with the amenities offered by expedia but inmediatly they solve our problem with an upgrade Excellent hotel, very clean and nice staff
Comment from Hotel Management
Dec 17, 2016 by Algy Bethancourt, Hotel Management
Dear Randall, Is a pleasure to assist you and thank you for stay with us. Best Regards, Algy Bethancourt Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from CR

A shopping experience

Posted Dec 10, 2016
Pros: We love the food and the room service, it was great.
Location: A plus is that the public transport terminal is just crossing the street, its 40 mins away from the airport and a few mins ago from the Panama canal
We really love to stay at this hotel, is inside the Albrook mall so you have everything you need in one place. The amenities were really good and it is also kids friendly
Comment from Hotel Management
Dec 10, 2016 by Algy Bethancourt, Hotel Management
Dear Carolina, Is great that you enjoyed your recent stay at the Wyndham Panama Albrook Mall, our location is very convenient because we are connected to the biggest mall in Central America + the Bus Terminal and the Metro. We hope to welcome you very soon. Best Regards, Algy Bethancourt Rooms Director
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice Hotel in a Mall

Posted Nov 28, 2016
Good Service nice rooms...great pool with a view...would recomend it
Comment from Hotel Management
Nov 30, 2016 by Algy Bethancourt, Hotel Management
Dear Edgar, Thank you for your recent stay at the Wyndham Panama Albrook Mall, is nice that you enjoyed the service and the pool. Best Regards, Algy Bethancourt Rooms Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

My first time at Wyndham Panama Albrook

Posted Nov 12, 2016
Location: Excellent location, we loved that it is in the mall giving us easy access for shopping. The mall has a wide variety of everything we needed
I liked the modern design of the room and service was generally very efficient.
Comment from Hotel Management
Nov 14, 2016 by Algy Bethancourt, Hotel Management
Dear Juno, Thank you for your recent stay at the Wyndham Panama Albrook Mall, is great that you liked the room, the service and our convenient connection with the largest mall in Central America. We hope to welcome you back very soon. Sincerely, Algy Bethancourt Rooms Director