Ratings based on 29 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from JKT

Nice hotel close to Airport

Posted Jun 2, 2016
Its good hotel and worthy to recomended.Very clean and nice breakfast with good service
Comment from Hotel Management
Jun 7, 2016 by Toat , Hotel Management
Dear Mr/Mrs. Eddy, May I begin by thanking you for your review for Novotel Bangka. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya General Manager
4 out of 5
by Hans-Ullrich from Bodensee

Hotel nach internationalen Standard

Posted Mar 1, 2016 on Hotels
hier kann man unbesorgt absteigen, auch Europäer können am Frühstücksbuffet was finden.....
Comment from Hotel Management
Jul 21, 2016 by General Manager, Hotel Management
Thank you for posting a kind review of your stay at Novotel Bangka. We are delighted you were happy with our breakfast menu. I will pass you review to all our kitchen staff to continuously improve the quality of our services.We very much appreciate your lovely feedback and hope we will have the pleasure of welcoming you back very soon. Best Regards, Toat Edi Wijaya, General Manager
5 out of 5
by A verified traveler

good business hotel

Posted Feb 23, 2016 on Hotels
business stay. the executive room is essentially a standard room with paid-up mini bar (4 cans of drinks and a pack of peanuts) and additional premium serving at breakfast buffet. the Executive room is not worth the extra money paid, IMHO. the hotel itself is one of the best, if not the best, at bangka internet was good breakfast buffet spread is goood. nice gym facifilties and swimming pool. there is a nice executive karaoke downstairs, although the companions not so nice. bottom line, it is the best business hotel in bangka island with the price to match the offerings.
Comment from Hotel Management
May 7, 2016 by General Manager, Hotel Management
Dear Sir/madam, May I begin by thanking you for your review. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre
5 out of 5
by A verified traveler

Novotel Bangka

Posted Jan 26, 2016 on Hotels
Stayed at novotel bangka for a quick getaway and to catch up with friends. Rooms was clean and quite a good size. Overall would stay again
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Dear Mr/Mrs, May I begin by thanking you for your review on on hotel.com. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre
3 out of 5
by Johanes from Jakarta

Posted Jan 24, 2016 on Hotels
Wifi too slow. Air conditioner too warm
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Dear Mr. Johanes, Thank you for taking the time to tell us about your experience at the Novotel Bangka Golf & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre
1 out of 5
by Johanes from Jakarta

Posted Jan 21, 2016 on Hotels
Wifi too slow. Extra slow. Have run with my own data connection. Air conditioning not cold enough
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Dear Mr. Johanes, Thank you for taking the time to tell us about your experience at the Novotel Bangka Golf & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre
4 out of 5
by Nyoto from Jakarta

Novotel Bangka

Posted Jan 18, 2016 on Hotels
Had a quick stay with friends in novotel bangka. Excellent hotel
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Dear Mr/Mrs. Nyoto, May I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre
5 out of 5
by irwan from jakarta

nice holiday

Posted Jan 13, 2016 on Hotels
good location,good service
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Dear Mr/Mrs. Irwan, ay I begin by thanking you for your review on TripAdvisor. Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre
5 out of 5
by irwan from jakarta

good location

Posted Jan 13, 2016 on Hotels
good location,good service
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Dear Mr/Mrs. Irwan, Thank you for taking the time to tell us about your experience at the Novotel Bangka Golf & Convention Center Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre
4 out of 5
by frengki

Posted Dec 15, 2015 on Hotels
Comment from Hotel Management
Apr 2, 2016 by General Manager, Hotel Management
Dear Mr/Mrs. Franky, Thank you for taking the time to tell us about your experience at the Novotel Bangka Golf & Convention Center Your invaluable comments are very important to us as they allow us to maintain the high standards of quality, service and comfort for which Novotel Bangka is renowned. All of us at Novotel Bangka would like to offer our sincere thanks for your delightful review. We are so happy you enjoyed your stay and look forward to welcoming you back again. Sincerely, Toat Edi Wijaya General Manager Novotel Bangka Hotel & Convention Centre