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Reviews of Lotus Therme Hotel & Spa

5 out of 5
Lotus Therme Hotel & Spa
Lotuszvirag u. 1, Hévíz

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 229 reviews" "
Rating 8 - Good. 61 out of 229 reviews" "
Rating 6 - Okay. 6 out of 229 reviews" "
Rating 4 - Poor. 3 out of 229 reviews" "
Rating 2 - Terrible. 3 out of 229 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was very, very good.
Stayed 2 nights in Oct 2023
Response from Krisztina on Nov 16, 2023
Dear Paul, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We will happily pass on your words of praise to all of our members of staff. We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

10/10 Excellent

veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff friendly, attentive, never intrusive. The spa quiet, relaxing, got the best ever massage from Ildiko, thanks! The quality and presentation of the meals was superb. Hope to go there again!!!
Stayed 2 nights in May 2023
Response from Krisztina on May 8, 2023
Dear Veronica, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We will happily pass on your words of praise to all of our members of staff. We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

10/10 Excellent

Dmitry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Krisztina on Feb 3, 2023
Dear Dmitry,Thank you for the nice review!Best wishes: Your Lotus Therme team

10/10 Excellent

Zdenek

Stayed 2 nights in Oct 2022
Response from Krisztina on Nov 4, 2022
Dear Zdenek! We are delighted that you have taken the time to give us such a positive review. We will happily pass on your feedback to the whole team: all of our members of staff are bound to be very proud and happy to hear it. Your suggestions will help us to continue to improve our service. We look forward to your next visit! Your Lotus Therme Team

10/10 Excellent

Zdenek

Stayed 2 nights in Oct 2022
Response from Krisztina on Nov 4, 2022
Dear Zdenek,Thank you very much for your wonderful rating on Expedia. We are delighted that your stay was great in general and we are looking forward to see you back in the Lotus Therme as soon as possible. Best Wishes: Your Lotus Therme Team

10/10 Excellent

Stevie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nettes Hotel für einen kurzen Aufenthalt, Spa-Bereich könnte etwas größer sein
Stayed 2 nights in Oct 2021
Response from Krisztina on Nov 3, 2021
Lieber Stevie, Es ist schön zu hören, dass Sie Ihren wohlverdienten Urlaub genießen konnten! Gerne leiten wir Ihr Lob an alle MitarbeiterInnen weiter. Ihr Lotus Therme Team

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2020
Response from Krisztina on Oct 9, 2020
Kedves Vendégünk! Köszönjük visszajelzését, melyet nagyra értékelünk! A Lotus Therme csapata

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great food, albeit it's not 5 star
We've had a great time, staff was kind and courteous, food was excellent. The room, however, was a bit tired with cheap details, but it was clean. We feel that the 5* designation is a bold overstatement, overall, it's the lower end of the 4* scale, but this isn't to take away from the fact that it is a great place, I'd easily recommend it and we've had a relaxing time.
Stayed 2 nights in Jul 2020
Response from Krisztina on Aug 26, 2020
Dear Ben, We are delighted that you have taken the time to give us such a positive review. We will happily pass on your feedback to the whole team: all of our members of staff are bound to be very proud and happy to hear it. Your suggestions will help us to continue to improve our service. We look forward to your next visit! Your Lotus Therme Team

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Krisztina on Aug 26, 2020
Dear Samuel, Thank you for your amazing review on this webpage. We look forward to your next visit! Your Lotus Therme Team

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough personnel in restaurant Not enough procedures for treatment, for example to do back stretch in water you need to go to another facility Food is good Personal is nice
Stayed 11 nights in Oct 2019
Response from Krisztina on Nov 21, 2019
Dear Guest! It is our top priority to provide our guests with an unforgettable stay and we are always delighted to receive feedback – particularly, of course, when it is so positive! We look forward to seeing you again soon at Lotus Therme Hotel & Spa. In the meantime, we will continue to develop new highlights and experiences so that there will always be something new for you to discover! Your Lotus Therme Team

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Krisztina on Oct 26, 2019
Dear Nicolas, thank you for your review! We look forward to your next visit! Your Lotus Therme Team

8/10 Good

James, Harbin, CN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair hotel
Hotel is in good condition. Bed is comfortable and the rainfall shower is great. Breakfast and dinner buffets are quite nice. The downside is that many things seem to close at an earlier time. The massage reception is closed at 6 pm. While spa facilities are said to close around 9 pm, it is closing at 8 pm. Overall the stay is still good.
Stayed 1 night in Aug 2019
Response from Krisztina on Aug 29, 2019
Dear James, We would like to thank you in behalf of the entire team for your positive feedback. It is delightful to read that you enjoyed your stay with us. Staff really apriciate your comment sending you best friendly regards . We are glad that you have enjoyed our breakfast and dinner. We are looking forward to welcoming you back again. Your Lotus Therme Team

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Krisztina on Aug 1, 2019
Dear Guest! Thank you for your feedback and your positive rating. Hopefully we can welcome you back again here in Hévíz. Your Lotus Therme Team

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019
Response from Krisztina on Jul 11, 2019
Dear Guest, Thank you for your feedback and your positive rating.Hopefully we can welcome you back again here in Hévíz. Your Lotus Therme Team

10/10 Excellent

Luis Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Krisztina on Jul 11, 2019
Dear Luis Daniel, Thank you for your feedback and your positive rating.Hopefully we can welcome you back again here in Hévíz. Your Lotus Therme Team

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as a land based cruise liner!!
Fantastic experience. Glorious facility 10 minutes walk from the famous lake. The spa is superb and very well run. So much entertainment on offer we were spoiled for choice. The room was lovely and comfortable, we loved the menu of pillows. Food and drink were glorious and catered to any taste. Top tip, book your treatments early! We opted for a couples massage and enjoyed the experience completely. One of the highlights is to bathe in the famous waters (available in the spa), which really do have remarkable and positive effects. If I can I’ll go back for the classic car show in the summer time.
Stayed 2 nights in Feb 2019
Response from Krisztina on Feb 20, 2019
Dear Simon, On behalf of the entire team, I would like to say how very grateful we are for your fantastic feedback! It is our top priority to provide our guests with an unforgettable stay and we are always delighted to receive feedback – particularly, of course, when it is so positive! We look forward to seeing you again soon at Lotus Therme Hotel & Spa. In the meantime, we will continue to develop new highlights and experiences so that there will always be something new for you to discover! Your Lotus Therme Team

10/10 Excellent

Raisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends from Mew York
This was an excellent stay! Very nice hotel, amazing food, nice amenities, friendly english speaking staff. Excellent New year celebration with show and fireworks. I highly recommend this hotel!
Stayed 8 nights in Dec 2018
Response from Krisztina on Jan 11, 2019
Dear Raisa, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We will happily pass on your words of praise to all of our members of staff. We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing,relaxing holiday at this beautiful hotel.
Stayed 5 nights in Oct 2018
Response from Krisztina on Nov 1, 2018
Dear Judit, Thank you for your kind words! We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An experience to be enjoyed !
incredible experience! The service was superb. The hotel is beautiful. The massages were divine.
Stayed 1 night in Jul 2018
Response from Krisztina on Nov 1, 2018
Dear Silvia, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We will happily pass on your words of praise to all of our members of staff. We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Krisztina on Aug 16, 2018
Dear Samuel, It is wonderful to hear that you enjoyed your well-earned holiday.We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hire with good food and facilities
Thermal pools lovely. Good sized room and very good choice and quality of food. Will be back
Stayed 4 nights in Jun 2018
Response from Krisztina on Jun 15, 2018
Dear Amonymus, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We would be very pleased to welcome you back soon and once again at Lotus Therme Hotel & Spa!

10/10 Excellent

Vischer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect
Excellent!!!!!!
Stayed 5 nights in May 2018
Response from Krisztina- Lotus Therme Hotel & Spa on Jun 3, 2018
Dear Vischer, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a perfect weekend getaway. The room was spacious, clean. Food was great and so was the thermal bath.
Response from Krisztina on Mar 17, 2018
Dear Guest, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from Krisztina on Jan 22, 2018
Dear Guest, Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We will happily pass on your words of praise to all of our members of staff. We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

8/10 Good

Ella , Baltimore , MD USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great thermal resort for any season vacation
I was absolutely stunned by the beauty of the place and its amenities . Special thanks to the restaurant management as the food was exceptional , with lots of healthy options , it was not just delicious but presented with exquisite taste and creativity . The rooms were on a small side but comfortable and clean . The hotel staff was absolutely great , very polite and accommodating. Housekeeping was excellent , very responsive to questions and any inquiries for extra items . The pools , saunas , all service areas were very clean and there were no limits on clean fresh towels which was absolutely a bonus all by itself . Even though the building and the rooms were not the largest and not top-notch updated, the whole impression of the place is very positive and the atmosphere of hospitality compensates everything . Planning to come back in the nearest future myself and highly recommending Lotus Therme to friends and family .
Stayed 8 nights in Nov 2017
Response from reservation on Nov 14, 2017
Dear Ella, On behalf of the entire team, I would like to say how very grateful we are for your fantastic feedback! It is our top priority to provide our guests with an unforgettable stay and we are always delighted to receive feedback – particularly, of course, when it is so positive! We look forward to seeing you again soon at Lotus Therme Hotel & Spa. In the meantime, we will continue to develop new highlights and experiences so that there will always be something new for you to discover! Your Lotus Therme Team

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We wish to visit Balaton lake..
The hotel is in an old style design.. it is an old atmosphere
Stayed 2 nights in Oct 2017

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Healing Waters
Nothing beats the healing waters of Heviz!
Stayed 1 night in Sep 2017

10/10 Excellent

BORYS, KIEV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Beautiful park around the hotel. Very good food.
Stayed 15 nights in Aug 2017

10/10 Excellent

Judi, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Lake Heviz
Walking distance from Heviz Lake. Nice surroundings and great service at the restaurant
Stayed 2 nights in Sep 2017
Response from Kriszti on Sep 20, 2017
Dear Judi, We are delighted that you have taken the time to give us such a review. We will happily pass on your feedback to the whole team: all of our members of staff are bound to be very proud and happy to hear it. Your suggestions will help us to continue to improve our service. We look forward to your next visit! Your Lotus Therme Team

10/10 Excellent

Alex, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Spa Resort in Beautiful Sorroundings
This hotel provides all the amenities deserving its 5 star rating. The food is of excellent quality and variety. Staff (both the hotel and the restaurant) is friendly and very helpful. The rooms may be slightly dated, but well kept and clean. The hotel grounds are beautiful, especially in their gorgeous fall colors. Nightly live music in the bar is pleasant and entertaining. The thermal pools and adjacent rest areas provide for complete relaxation.
Response from Lotus Therme Team on Nov 18, 2016
Dear Alex! Thank you for your kind words! It is wonderful to hear that you enjoyed your well-earned holiday. We will happily pass on your words of praise to all of our members of staff. We would be very pleased to welcome you back soon and once again help you to indulge yourself at Lotus Therme Hotel & Spa!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Dinner & Breakfast!
Excellent Dinner, Breakfast, Room, pool and all the facilities!

10/10 Excellent

John, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived very late but the hotel kept dinner for us and served it in the room

8/10 Good

Dan, Seattle, WA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place for spa activities
I stayed for one night in April 2016. The hotel location is not terribly convenient, but you can walk to the thermal lake nearby. The hotel itself has a wide variety of pools, saunas, and more, which are very nice. Room was fine, and comfortable. All went well.

10/10 Excellent

alexander, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a++++ service food
This is a 2 time i m staying in this hotel and for sure not the last one....everything is great from stuff to food....

10/10 Excellent

Helen, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
My mother whom was Hungarian always talked about Lake Boloton region with much affection and I wanted to see, it surpassed all my expectations and would love to come back one day

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel, excellent food, good mix of facilities, comfortable rooms and within walking distance of the Spar. You will need a car to get to and from the hotel and around the district. Good place to go for up to a week.

6/10 Okay

William, California

Liked: Cleanliness, room comfort
In major need of a renovation
Staff is not trained well. The hotel looks great in the pictures but has more the feel of a lower priced all-inclusive than a nice hotel. Meals are buffets (but good).

10/10 Excellent

abby, chicago, Il

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and comfortable!
Stayed 4 nights with family. Lovely hotel in a quiet area of town. Nice pool and spa facilities. Very good food and service at all meals. Exercise classes, golf and tennis! The hotel is a short walk to the thermal lake. Would definitely stay here again!
Beautiful drinks by the pools

8/10 Good

Robertcz, Seattle, WA

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Spa
The rooms themselves were clean, well appointed and the grounds were well kept. The many thermal pools and the work out rooms were clean and well appointed. We played tennis on the clay courts and they were in great shape. This was a half-board hotel with buffet style meals. The dining room service was spotty. The food was okay. Would have hoped to be able to have the option of a sit-down dinner ordering from a menu. The place was quiet, almost too quiet for our family's taste. Even though the hotel was full, there didn't seem to be many people in the pool, thermal baths etc.

10/10 Excellent

GERGO JANOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

László

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Chintan, Graz, Austria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing holiday
Hotel is in a very quiet area with excellent service and facilities. Staff is friendly and polite.Good choice of menu for breakfast and dinner.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
good
good stay, good bufet, spa and sauna.

6/10 Okay

Verified traveler

Generally good. Average. Staff was supportive. Language issue but workable. I would go back.

8/10 Good

Jamespilot, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time to Relax
We stayed here, and it was well worth it. Breakfast and dinner included, well worth it, food was very good, staff were awesome. Worth a stay, I will again.

10/10 Excellent

Mark, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spa hotel
Stayed 2 nights as break from cities during touring holiday. Weather was poor but didn't matter as spent the time in the spa pools. Meals on buffet basis - better than I expected.

8/10 Good

Marni, BC Canada

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wonderful Spa Hotel
This was our 4th visit to Lotus Therme but our first since the change-over to the new owners. While the facility is still a wonderful place, we did notice a few things that have slipped in standards for a 5 Star hotel. Firstly, the facial and toilet tissues are very rough compared to what one expects at this level. It also appears that the carpets have not either been cleaned or replaced in quite some time with the sides being very dark and dingy and therefore dirty looking. Also, the smoking are is directly outside of the door leading to the pool form the main bar area meaning one has to walk through clouds of smoke on the way outside or, if sitting inside, the smoke billows in each time the door opens. I had a pedicure in the Spa area and though the quality of the procedure was fine, the piped in Rock music was not! One goes there to relax! On the positive side, the buffet meals were all very good with a good variety, well served.

10/10 Excellent

noa, israel

Liked: Cleanliness, staff & service, property conditions & facilities
most relaxing vacation
Me and my friend had the most wonderfull time. The hotel staff was great, the food was great, the spa was wonderfull. The only thing ihave to complain about are the beds. The matresses were horible, too old and sinking in the middle.

10/10 Excellent

Charles Robbins, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Lotus Therme
What a wonderful hotel. Great people, good food, wonderful facilities. Also nearby the thermal lake and Heviz. I would certainly go again. Highly recommended.

10/10 Excellent

ernest

Liked: Cleanliness, staff & service
wonderful.
wonderful.