Ratings based on 87 Verified Reviews

4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Irvine, CA

Such an unbelievable hotel!!!

Posted Jul 9, 2017
Pros: EVERYTHING! Especially the location and proximity to the beaches.
Cons: We are vegetarian so the only thing I would improve is the vegetarian choices on the menus but, the chefs are always willing to make anything you need
Location: Location is in the pristine portion of the forest with the hotel sandwiched between two private beaches. It honestly doesn't get better than this
This is one of the most beautiful FS hotels we've stayed at and we've stayed at quite a few. The staff was courteous and helpful and always greeting you by name; the grounds were immaculate with the staff always making sure everything was in tip top shape; the actual location was the best in the country as the hotel is sandwiched between TWO beaches which are clean and well maintained. The food was excellent and the atmosphere magical! A++++ We will return again!
Comment from Hotel Management
Aug 8, 2017 by Danielle Finnegan, Hotel Management
Thank you for your stay!
5 out of 5
by A verified traveler

Posted Jun 4, 2017 on Hotels
Great location and resort. We will go back again.
Comment from Hotel Management
Jun 22, 2017
Thank you for your recent stay!
4 out of 5
by Morris

Posted Apr 24, 2017 on Hotels
Comment from Hotel Management
May 30, 2017
Thank you for your stay and sharing your feedback. Warm regards, Danielle Finnegan
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2017
Top notch all around with an attention to detail that is rarely encountered.
Comment from Hotel Management
Feb 9, 2017 by Danielle Finnegan, Director of Public Relations, Hotel Management
Thank you for your stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

First Wedding Anniversary Trip!!

Posted Apr 25, 2016
Pros: EVERYTHING!!
Cons: Can't really think of anything.
Location: Witches Rock Canopy Tour. Coco Beach is 1 hour away near Liberia but this is where the local restaurants and salsa clubs are located.
My husband and I were married at the Four Seasons at Disney in Orlando April 2015 so we had high expectations for the Four Seasons Costa Rica and we were not disappointed!! I mentioned on our reservation through Expedia that this was our first wedding anniversary trip and we received champagne and chocolate covered roses in our room upon arrival, champagne at lunch when our waiter just so happened to ask if we were there for a special occasion and champagne at dinner later that night as it was our actual wedding anniversary date. The food in all restaurants that we tried was excellente and delicioso!! Service was impeccable and it was the same feeling like we had in Orlando with the reply being " it was my pleasure" from anyone that assisted us. I was able to work on my Spanish while there. The scenery is beautiful and sitting on the high peninsula provided extraordinary views throughout our stay. Paddleboarding, kayaking and snorkeling are all available. There are plenty of free activities included. We tried to do the kayak at sunset but it got to be too windy and the waves were too high so we could not go as it was not safe. We signed up for others but found that we were enjoying relaxing too much to even get up. We also did the canopy tour which was frightening at the beginning but once I calmed down I really enjoyed the views of the ocean and forrest. Overall, we thoroughly enjoyed ourselves and really hated to leave.
Comment from Hotel Management
Feb 7, 2017 by Danielle Finnegan, Director of Public Relations, Hotel Management
Congratulations on the celebration of your first wedding anniversary. We are so happy that you shared this special moment with us! We hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Truly lives up to reputation

Posted Feb 15, 2016
Pros: Great service......
Cons: Nothing really
Location: The resort is somewhat isolated, so need a car or day trip to get off property
Spent a week there, in one of the standard rooms, which was quite nice. Most overlook beaches. I appreciated that the resort is not overly crowded, and is probably planned that way. Beautiful beaches, excellent food. I'm a golfer, and the course was excellent. Everything at resort is pricey...
Comment from Hotel Management
Feb 10, 2017 by Danielle Finnegan, Hotel Management
Thank you for your stay! We hope to welcome you back!
5 out of 5
Recommended
for Couples
by John G.

Wonderful first time in Costa Rica!

Posted Nov 23, 2015 on CheapTickets
Of course we had high expectations for a Four Seasons Hotel, but several in the staff made us feel quite at home. Adolfo (food & bev director) introduced himself to us and greeted us days later at poolside by name (!). Giovanna was always there, providing the best in concierge service. The location was great giving us the choice of ocean, bayside (with free kayaks, paddleboards & snorkel equipment), or poolside (with/without children). It was just what we needed for a getaway from our normal stressful lives.....
2 out of 5
by Clive from costa rica

Failed to impress

Posted Oct 22, 2015 on Hotels
We booked the hotel for my birthday as a special romantic getaway. 2 years prior we came for my girlfriends birthday when we liked the restaurants and the location and the over the top service. On booking there was nothing reduced services. In fact exactly the opposite with the app promoting the restaurants. Plan was 1st night caracol + 2nd night beach sunset for birthday. When we arrived we were told caracol closed and beach dining fully booked.(both nights saw only one table). . So agreed dinner Italian day 1, in-room day 2. We went for our 8pm booking to find the restaurant was closed! only choice was Latin restaurant (café). Food good but not Italian. In-room was not a good fit. Fortunately Italian reopened day 2 so we had a good night and staff were very apologetic . Food was good although chefs special lasagna (grandmas recipe) was burnt black at edges. So green season with less guests then less staff and so reduced facilities and services but not reduced prices. When you come here you know prices are crazy high but you accept in return for service and facilities but not this time. Final straw was asking for late checkout was told not possible although resort was half empty. The service was much less than last time. So still had a good time as location and room excellent and champagne solves many issues. But value for money- no. Met expectations -no. would I recommend- no. Would I come again- probably not.
5 out of 5
by Shannon from Austin, Texas

Wonderful!

Posted Sep 21, 2015 on Hotels
This is an amazing facility.
Comment from Hotel Management
Feb 7, 2017 by General Manager, Hotel Management
Thank you for your stay!
5 out of 5
Recommended
for Couples
by Larissa B.

Awesome Experience

Posted Sep 10, 2015 on Orbitz
Fully worth the money paid, lots of things to do on the premises, nice and friendly staff.