boutique hotel in Coral Bay
Posted Apr 8, 2016 on Hotels
The system for checking in at the hotel was excellent, no waiting around, instead you were given an envelope with everything you would need and asked to return the registration form at your convenience. Staff were attentive and helpful throughout and did all they could to make our stay pleasant. Front of house staff were especially helpful. It was early in the season so the hotel was relatively quiet and the fish restaurant was not operating which was disappointing. Overall felt that the quality of the food let this hotel down, it was not 5* level and seemed to cater more for its all inclusive guests (the majority). The al la Carte choice of menu was very uninspiring which is a pity in a hotel that has 5* rating. We used the spa services which were OK, not exceptional, and we felt rather pricey. this is a good place for a relaxing break but not somewhere to go if you want evening entertainment. It is also quite a way from the main Coral Bay shops and restaurants if you do not have a car.
Comment from Hotel Management
Jun 25, 2016 by Eirini, Hotel Management
We would like to take this opportunity to thank you for taking some of your valuable time to write this review.
Your constructive comments are highly appreciated, as they will be of great assistance in our pursuit towards excellence. We assure that these comments and suggestions will be passed on to the relevant departments and action will be taken immediately to ensure that your next stay with us will surpass your previous experience.
We look forward to welcoming you back to the Sentido Thalassa Coral Bay in the near future.
Eirini on behalf of Thalassa team