Posted Sep 26, 2016 on Hotels
The room is not clean as many ants in my room and the lock of my balcony window is broken, I have to bring all of my belongings to my friends room everyday. The bedsheet, slippers, etc.. did not change even I stayed for 4 nights.. Other than that, its so ridiculous that when I called front desk to send me some forks, they said I have to go to restaurant in person else they will charge me room service as this is kind of room service, this is the first time in my life that as I travelled a lot and never experienced this. Furthermore, the staff in front desk and SPA service are very impolite, maybe they are not good in English. Even, the hotel is located in a good area with private beach, but the bad service from its staff, dirty cleaning and the lock is broken, I will not recommend tourists to stay at this hotel.