Ratings based on 2,499 Verified Reviews

4.0 out of 5
93% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Los Angeles

Hotel is close to the beach.

Posted Aug 22, 2017
Toilet and phones did not work. Unable to get fresh towels, rooms smelled likd mildew.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall experience

Posted Aug 22, 2017
I absolutely will return again . Amenities were great including food, transportation and cleanliness of facility.The staff members were all friendly and very professional .The use of Atlantis facilities was an added bonus.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Best keep secret.

Posted Aug 21, 2017
The Comfort Suites offers more bang for your buck!! The free breakfast is filling and has a variety of foods for every palate.; free wifi and accessibility to the grounds of the Atlantis. The staff is friendly and accommodating. Once you're done with the crowds at the Atlantis, you can return to the pool at the Comfort Suites which is never crowded. The food at the restaurant is delicious, I got the best conch chowder and fritters at the hotel restaurant!!
Comment from Hotel Management
Aug 22, 2017 by RRA, Hotel Management
Dear Robin, Greetings! from Comfort Suites Paradise Island in the Bahamas. Thank you for completing the online survey regarding your recent stay at our hotel. Your willingness to share your experience is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again and we look forward to welcoming you back soon. Have A 'Suite' Day', Rhonda
5 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn New York

Most pleasant staff

Posted Aug 17, 2017
Was very impressed by the staff. Everyone was very helpful, super kind and respectful. Excellent experience.
Comment from Hotel Management
Aug 18, 2017 by RRA, Hotel Management
Dear Kisha, Greetings! from Comfort Suites Paradise Island. Thank you for completing the online survey regarding your recent stay at our hotel. Your willingness to share your experience is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again and we look forward to welcoming you back soon. Best Regards, Rhonda
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Posted Aug 17, 2017
Everyone working in the hotel is so pleasant. The hotel is near to everywhere. Be aware that food is very expensive.
Comment from Hotel Management
Aug 20, 2017 by RRA, Hotel Management
Dear Judy, Thank you for completing the online survey regarding your recent stay at our hotel. Your willingness to share your experience is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again and we look forward to welcoming you back soon. Best Regards, Rhonda
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Excellent Experience

Posted Aug 15, 2017
Great location, good breakfast, close to everything.
Comment from Hotel Management
Aug 18, 2017 by RRA, Hotel Management
Dear Emily, Thank you for completing the online survey regarding your recent stay at our hotel. Your willingness to share your experience is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again and we look forward to welcoming you back soon. Best Regards, Rhonda
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Close to Atlantis and free breakfast

Posted Aug 12, 2017
Comfort Suites was a great location close to Atlantis 5 minute walk or less. Buffet breakfast was a nice bonus saving money. When we got there our room wasn't available so they put us in a different room then we moved the next day which was an inconvenience. We went without a room from 9am to 3pm which wasn't great. Once the rooms where straightened out our stay was pleasant and I would definitely recommend.
Comment from Hotel Management
Aug 18, 2017 by Lana Davis, Hotel Management
Dear Guest, Thank you for taking the time to send your review of your stay at our hotel. Thanks for your wonderful remarks. We apologize for your unfavorable experience during your stay with us. We consistently strive to provide our guests with quality service and memorable experiences and apologize that we did not fully accomplish this for you. I hope that you will consider staying with us again on your return trip to The Bahamas. Sincerely, Lana Davis Business Process Manager
4 out of 5
Recommended
for Families
by A verified traveler from Massachusetts

August 2017

Posted Aug 11, 2017
Pros: location cleanliness extremely pleasant staff
Cons: Breakfast menu could use some adjustments ie: French toast or pancakes instead of eggs some days.
Location: Hotel was a 5 minute walk to Atlantis and several restaurants
We liked everything about our room,the staff and the location of the hotel. I wish they changed up the breakfast menu a little. After 3-4 days of same food something other than scrambled eggs would of been nice. We highly recommend this hotel and will definitely be back.
Comment from Hotel Management
Aug 14, 2017 by RRA, Hotel Management
Dear Beth, Thank you for your comments. We are happy to hear that you enjoyed your vacation in paradise. We also appreciate the fact that you took the time out to share your stay with us. Our guests are important to us and we will be using the feedback you provided to make improvements. We look forward to having you visit Comfort Suites Paradise Island again. Sincerely, Rhonda R. Armstrong Operations Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Home Away From Home

Posted Aug 7, 2017
I left the hotel today and I miss it sooooo much. At check in the staff were warm and friendly, I was always greeted with a smile, breakfast was delicious. The pool is always warm! I love that. Bar staff is vibes... they really make you feel right at home. Bedsheets smelt lovely, nice and clean. Quiet rooms, spacious as well. Comfort Suites is very accommodating! I totally recommend here to anyone!
Comment from Hotel Management
Aug 7, 2017 by RRA, Hotel Management
Dear Diana, Greetings! from Comfort Suites Paradise Island. Thank you for completing the online survey regarding your recent stay at our hotel. Your willingness to share your experience is greatly appreciated. We are happy to hear that you enjoyed your stay with us. We look forward to offering you the same great accommodations and service the next time you are in town. Thanks again and have an awesome day, Rhonda
5 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Great hotel!

Posted Aug 4, 2017
Everything was great from the staff to the condition of the hotel itself! Definitely will be coming back!
Comment from Hotel Management
Aug 7, 2017 by RRA, Hotel Management
Dear Laura, Thank you for completing the online survey regarding your recent stay at our hotel. Your willingness to share your experience is greatly appreciated. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Thank you again and we look forward to welcoming you back soon. Best Regards, Rhonda