Ratings based on 738 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

Wasn't informed of Resort Credit until check-out

Posted Sep 1, 2017
I enjoyed my stay, however I asked for a refrigerator for my room on day 2 and it was never put in my room. Also, no one at the front desk told me that I had a $250 resort credit, so I used my money to pay for food during my stay. That is money I could've saved or used for something else!
Comment from Hotel Management
Sep 6, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Nori P, Thanks for choosing The Cove! We are excited to hear that you enjoyed your time with us. The resort credit is automatically applied to your guest folio at time of check-in and shows as a credit on your final bill. We hope to see you back in paradise soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Amazing Property with the best amenities

Posted Sep 1, 2017
The hotel is absolutely gorgeous. In addition to the hotel, guests can explore the entire resort including the other hotels and marina. Transportation within the complex and into town is very easy and convenient with a ferry boat option, taxis always at the ready and shuttles. Dining was fair, not up to par with the luxury of the property and unreasonably expensive for the quality. Casino is a must! The property has an amazing water park experience and marine life encounter offerings. Safety and security were excellent. It was obvious that making sure only those who were supposed to be there and no others was a top priority. Resort has great options for all vacationers, families, couples, those who want to relax or those who want to adventure. I highly recommend. Must visit the "Fish Fry" in town .... best meal we had on trip... we ate at "Twin Brothers"
Comment from Hotel Management
Sep 6, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Monica, Thank you for staying at The Cove Atlantis and we are glad you enjoyed your stay and all the amazing amenities that we have to offer! Thank you for your feedback and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Beautiful room, close to beach

Posted Sep 1, 2017
Pros: Close to beach
Cons: Shuttles could run more often. More shuttles needed
Location: Restaurants, shopping & water activity
We had a very lovely time. Staff was very friendly& helpful
Comment from Hotel Management
Sep 6, 2017 by - Atlantis Management Team, Hotel Management
Hi amy, Thanks for choosing The Cove! We are pleased that you enjoyed your time with us and for those reading this review, Atlantis offers complimentary shuttle bus service, available at each hotel entrance for all Atlantis guests. In addition, José Andrés’ is thrilled to announce the newest incarnation of its Fish by José Andrés concept, slated to open in early 2018 at the idyllic The Cove at Atlantis resort on Paradise Island in the Bahamas. The unique seafood- focused concept from chef José and his team will celebrate the delectable abundance of fish and seafood from the azure waters of the Bahamas and Caribbean Sea, delivering an unmatched dining experience for resort guests as well as locals. See you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2017
Had a wonderful experience and would recommend to anyone traveling to the Bahamas.
Comment from Hotel Management
Sep 6, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Expedia User, Thanks for joining us in paradise! We are excited that you had a wonderful experience with us at The Cove and we do value your recommendation to other travelers. For those reading this review, Iconic Harbour Island restaurant Sip Sip will open its first outpost location at the ultra-exclusive The Cove on Paradise Island, Bahamas this November. Bahamian Chef Julie Lightbourn will bring her “Caribterranean” menu – “Bahamian but with a twist” – to The Cove’s brand new, redesigned poolscape with two restaurants – one poolside and one on the beach, on Paradise Beach. See you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 29, 2017
Beautiful location...great place for families. Plenty of activities for children.
Comment from Hotel Management
Aug 31, 2017 by - Atlantis Management Team, Hotel Management
Hi Expedia User, Thanks for joining us in paradise! We do value your five-star review and kids at Atlantis are always privy to a range of activities available across the property. Earth & Fire Pottery Studio offers the chance for guests to create lasting memories and bring home their very own souvenirs. Also available to younger guests is Gamer’s Reef, an underwater-themed video arcade, as well as Atlantis Pals, where guests transform fabric and stuffing into customized stuffed animals. See you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Monterey Ca

classy place

Posted Aug 29, 2017
Pros: great location
Cons: casino at the cove was privately booked ?????
Location: everything was great
Great food service and staff amazing trip greay weather too in August 18-21
Comment from Hotel Management
Aug 31, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi shawn, Thanks for joining us at The Cove! We couldn’t be happier that you enjoyed your time with us and for your next trip, José Andrés’ is thrilled to announce the newest incarnation of its Fish by José Andrés concept, slated to open in early 2018 at the idyllic The Cove at Atlantis resort on Paradise Island in the Bahamas. The unique seafood- focused concept from chef José and his team will celebrate the delectable abundance of fish and seafood from the azure waters of the Bahamas and Caribbean Sea, delivering an unmatched dining experience for resort guests as well as locals. See you again on future trips.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta Ga

Beach trip

Posted Aug 28, 2017
Pros: Views
Cons: Power & internet kept going outl
Location: Location is a 10 min walk from casino & 13 mins from Mariana Lazy river & water slides are the best👍
Had a Nice time Your will do a lot of walking Restaurants are expensive 👈
Comment from Hotel Management
Aug 31, 2017 by - The Cove Atlantis Management Team, Hotel Management
Hi Edwin, Thanks for your visit to Atlantis! We are excited that you enjoyed your time with us at The Cove and please know, Atlantis offers complimentary shuttle bus service to get around property, available at each hotel entrance for all Atlantis guests. See you again on future trips.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Great staff and attention to detail. Great food.

Posted Aug 28, 2017
Beautiful setting. Great facility. Great rides. short lines. Good food
Comment from Hotel Management
Aug 31, 2017 by - Atlantis Management Team, Hotel Management
Hi gerald, It was a pleasure welcoming you to The Cove! We are excited that you enjoyed your time with us and it sounds like our staff made your time in paradise extra-special. Please know, in order to enhance the guest experience at Atlantis, access to Aquaventure and other resort facilities will be limited to guests at the resort and those of existing hotel affiliates. Day passes to the Atlantis waterscape, marine habitat and beaches will continue to be available for purchase by the resort’s established partners, on a space limited basis. We hope you will join us again on future trips.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 28, 2017
Overall very nice with many amenities. Staff was very pleasant and helpful
Comment from Hotel Management
Aug 31, 2017 by - Atlantis Management Team, Hotel Management
Hi Expedia User, It was a pleasure welcoming you to The Cove! We are pleased to hear that you had a nice stay with us and it sounds like had great interactions with our staff. Please know, Atlantis has announced a first-of-its-kind shared mission coalition to nurture the Bahamian creative and entrepreneurial community. This shared mission storytelling platform is a visual journey that provides an intimate peek into the spirit of the Bahamas through the soul of 15 Bahamian artists, musicians and designers. See you back in paradise.
3 out of 5
by A verified traveler

Posted Aug 26, 2017
Too expensive for no reason. Better value for money in Mexico Cancun
Comment from Hotel Management
Aug 30, 2017 by - The Cove Atlantis Management Team , Hotel Management
Hi Expedia User, Thanks for joining us at The Cove. We are disappointed that you feel you didn't receive good value during your time with us and for those reading this review, Atlantis features five distinct properties in which to stay, from the iconic Royal Towers to the original Beach and Coral Towers to the newly built luxury properties, The Cove and The Reef. The Coral Towers will reopen this year as a fully redesigned family escape with a new lobby, new rooms, new dedicated pool and new amenities. We do hope you will consider joining us again on future trips.