Ratings based on 766 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh

Exceptional Service

Posted Nov 20, 2017
Stay on the Cove Club level. Exceptional service, and outstanding complimentary cocktails from 5-7pm.
Comment from Hotel Management
Nov 20, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Malek, Thank you for staying at The Cove Atlantis and we are glad you enjoyed the Cove Club and had a five star stay with us! Thank you for your great recommendations and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2017
Great time on vacation with a lovely staff. It was truly paradise.
Comment from Hotel Management
Nov 14, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Expedia Guest, Thank you for staying at The Cove Atlantis and we are glad you had a great vacation time! Thank you for your feedback and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice Beach close to Hotel

Posted Nov 8, 2017
Pros: Location and ambiance.
Cons: Check in process. Mosaic Buffet for brunch.
Location: Beach, shopping, restaurants
Check was not smooth. Hotel need to streamline the process for weary travelers. Customer should not be sent from one desk to another for wrist bands.
Comment from Hotel Management
Nov 9, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Expedia Guest, Thank you for staying at The Cove Atlantis. We are disappointed to hear about your experience with the check-in. We want each guest to have an amazing experience and we will take your feedback into review. We hope to see you back in paradise soon again. - The Cove Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Prague

Perfect luxury for relaxing

Posted Nov 7, 2017
Ocean suite must at min - beautiful view, comfty room with lots of space and nice big bathroom with tube. Clean and save area - we enjoyned our vacation so much.
Comment from Hotel Management
Nov 7, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Mikkanek, Thank you for staying at The Cove Atlantis and we are happy to hear that you had a nice and relaxing stay with us! Thank you for your feedback and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team
3 out of 5
Recommended
for Everyone
by A verified traveler from detroit

Friendly staff

Posted Nov 6, 2017
Rooms were not clean, carpet was filthy and stained. Hotel staff was friendly and accommodating. Food is good but should have more options at the Cove.
Comment from Hotel Management
Nov 6, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Moe, Thank you for staying at The Cove Atlantis. We are disappointed to hear about your experience with the room. We want each guest to have an amazing experience and we will take your feedback into review. For those reading this review, we just opened Sip Sip, the first beach front restaurant at The Cove, this November, and will add Fish by Jose Andres in early 2018. We hope to see you back in paradise soon again. - The Cove Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great hotel, fabulous beaches, pools and activity

Posted Nov 1, 2017
Pros: Theme, Location, service, amenities, cleanliness, views etc.
Cons: TBD
Location: The location is great, beautiful beaches and waters. There are a lot of great historical places to see and experience. Great cultural experiences etc.
It was one of my girlfriend's and my travel experience ever... I've been to the resort 5 times prior to this previous trip and it always gets better. My girlfriend, being from Europe says its the best resort she has ever seen and she has been to Dubai, Italy, France, Turkey etc. I agree, I've been to many places and I have to say, i'll always consider Atlantis my favorite stop. We are already planning our return trip for next year, we will bring the entire family this time...
Comment from Hotel Management
Nov 2, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Ron and Irina, Thank you for staying at The Cove Atlantis and we are so happy that you enjoyed your stay! We thank you for your loyalty and can't wait to welcome you and your family back next year to experience all the new things that are being launched at The Cove to create your "tru tru" Bahamian escape including, Sip Sip on Cove Beach, a Lulu DK redesigned Poolscape as well as Fish by Jose Andres. The Cove Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Very nice but a couple mishaps

Posted Nov 1, 2017
Nice contemporary hotel. More for adults. Such a different atmosphere than the Royal Towers. Love the rooms more than the Tower and great views! Room not ready at check in and employee at check in not so friendly!
Comment from Hotel Management
Nov 1, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Tammi, Thank you for staying at The Cove Atlantis and we are glad you enjoyed your stay! Thank you for your feedback and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Best Resort I've been to!

Posted Oct 27, 2017
Pros: A lot of things to do and the views!
Cons: Room cleanliness, our room was not cleaned properly and had a lot of dust and small bugs/spiders
Location: Perfect location, and you can do anything you need at the resort
We loved it, the view of our room was breathtaking and there were many things to do. I was there for work, but at night we would go out and enjoy the resort and its many things to do! This resort is incredible, there are so many things to do and different activities and places. You have beautiful beaches with white sand, amazing pools, water slides, a lazy river, an absolutely incredible aquarium, lots of food options, a beautiful marina, among others. The resort completely is very well designed with many water features crossing by.
Comment from Hotel Management
Oct 30, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Lleivy, Thank you for staying at The Cove Atlantis and we are glad you enjoyed your stay with us! Thank you for your feedback and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Lancaster, PA

Superb adult getaway, chic and pricey

Posted Oct 27, 2017
This was a great getaway for my wife and I. The room was wonderful and our balcony had a gorgeous view. Just plan on spending a lot of money on food and drink. They charge as much as the finest hotels in Vegas or South Beach. I loved the poolside pina coladas with dark rum but they were $18 with the gratuity. The Cove pool has a DJ who plays fairly loud dance music but It sounds great. This is one of the few places that I have been to that has a poolside pavilion with blackjack (and you can drink “free” there). You have access to the rest of The Atlantis property, with all of it’s activities and restaurants as well as a decent sized casino. Free WiFi was unexpected as so many places make that extra. There is a handy shuttle service to make it easy to get from building to building. This is helpful since The Cove is literally 1-2 miles from the other side of the property. Most of the staff are warm and friendly. Unlike many tropical destinations, english is the first language. There are some top notch restaurants in Atlantis. Prices are high everywhere so look before you go. Ignore the mean reviews on TripAdvisor. We enjoyed everything! If you like a chic, adult, Vegas pool type getaway in paradise, and are comfortable spending around $200 per person per day for a few drinks and great meals, this place will appeal to you! Yolo.
Comment from Hotel Management
Oct 30, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Stephen, Thank you for staying at The Cove Atlantis and we are happy to hear that you had a "superb adult getaway"! For those reading this review, Iconic Harbour Island restaurant Sip Sip opens its first outpost location at the ultra-exclusive The Cove this November. Bahamian Chef Julie Lightbourn will bring her “Caribterranean” menu —“Bahamian but with a twist” — to The Cove’s brand new, redesigned poolscape by Lulu DK. In addition, celebrity chef José Andrés recently announced that Fish by José Andrés is slated to open in early 2018 at the idyllic The Cove Atlantis. Thank you for your feedback and we hope to see you back in Paradise soon. - Atlantis Management Team
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Cove atlantis

Posted Oct 23, 2017
1 week overall fun relaxing exciting.. all of it...staff polite. Food great. Water park rides. Dolphin interaction. You name it. Awesome fish tanks. Resort is impressive. Walked the whole thing
Comment from Hotel Management
Oct 24, 2017 by The Cove Atlantis Management Team, Hotel Management
Dear Tasso, Thank you for staying at The Cove Atlantis and we are happy to hear that you enjoyed your stay and all the amazing amenities that we have to offer! Thank you for your feedback and we hope to see you back in Paradise soon. - The Cove Atlantis Management Team