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Service at reception was excellent, pool was cool but still a great asset after a day skiing. Free shuttle bus runs from outside hotel and goes all over La Plagne resort.
Loved the attentiveness of the staff to help. First skiing trip on my own so needed the crutch and they didn't falter under the weight. Really helped me sort out transport and point me in the right direction for what I needed. Laura on reception was a beacon for that service.
We have stayed at Chalet Altitude in both Val Thorens and Les Arcs 2000. The apartments are comprable. In both cases we had 3 bd apartments. The pool is better at Les Arcs as is the access to the wider ski resort. Otherwise facilites are comparable and we recommend both.
Beds comfortable. Blackout windows good. Quiet location. WIFI unreliable. Not ski in ski out for all guests - depends which chalet you are in. Reception not there all the time. Staff polite but not forthcoming with information - you need to ask e.g. ask reception how to get to pool when they are ...
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