never book this place it smells/poorly furnished
Posted Nov 12, 2015
Problems arose when we walked in, the apartment smelt really bad throughout, bedroom light was not working, the sofa bed was broken, the worst thing was that the pictures depicted via Expedia website was nothing like what we walked into, outdated, worn interior, dirty carpets with burn marks, loose fixtures.
My wife had a shower, no window, extractor not working, nearly got electrocuted from a hairdryer in the bathroom as she switched on the dryer, sudden noise and smoke was coming out of the dryer.
So I went straight down to reception and complained, the person at reception said he was new and had started just a few days ago, apologized and would have us moved into another room, but as it was late he would leave a note for the person in the morning. He went on to say if I was you next time book into another place as was aware the pictures advertised, even a pop of advert in the reception lobby does not reflect the poor quality of Appt'City.
So the next day nothing was done and was told that there were no free rooms and would try asap to arrange. also complained about the poor internet connection, was told that we have a problem and it would fluctuate in connection.
A lack of pillows and towels and Monday we asked another member of staff who was coming out of a utility area, if we could get some pillows as the pillows are small and uncomfortable, was told that we do not have any spare pillows and would have to do with what we have.
As of Tuesday 10.11.15 nothing has been