Reception hall

Reviews of Arty Paris Porte de Versailles by River - Hostel

Arty Paris Porte de Versailles by River - Hostel
62 Rue des Morillons, Paris, Paris

Reviews

7.2

Good

Rating 10 - Excellent. 147 out of 617 reviews" "
Rating 8 - Good. 234 out of 617 reviews" "
Rating 6 - Okay. 117 out of 617 reviews" "
Rating 4 - Poor. 66 out of 617 reviews" "
Rating 2 - Terrible. 53 out of 617 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Xiaodong

Traveled with family
Liked: Cleanliness, staff & service
Good staff, available kitchen and accessible transportation.
Stayed 7 nights in Jul 2023

10/10 Excellent

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Just arrived home from a 4 night stay and I can’t fault anything, staff were friendly, room was clean, the shower was amazing, and the bed was very comfy. Perfect for what we paid for, yes the pictures could do with being updated but I don’t think it’s showing anything different to what is actually there. It’s in perfect location with really good access to trams and metro’s. We was only supposed to be there 3 nights but our flight got cancelled and the lovely lady on reception was more than happy to arrange for us to be able to stay for an extra night and give any advise she could Would definitely stay here again :)
Stayed 3 nights in Apr 2023

4/10 Poor

Georgie

Stayed 7 nights in Oct 2022

8/10 Good

Kyle

Stayed 1 night in Sep 2022

6/10 Okay

Juan

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Aishwarya

Stayed 2 nights in Jul 2022

2/10 Terrible

Aishwarya

Disliked: Staff & service, amenities
Stayed 1 night in Jul 2022

2/10 Terrible

Maria Rosa Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty. It doesn't look like the picturs on the site. Expedia should do some inspection before suggesting places
Stayed 2 nights in Jul 2022

4/10 Poor

Norma

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I dont recomend this property, 1.- i sended an message saying im coming late and i asked for a late check out, but i never got an answer. 2. the bathroom was terrybly dirty, actually i didnt took shower because of that, (i have pictures if you want). The bed was clean, but the bathroom door it was not posible to close it, so i didnt have any privacy. The building havent have paint since many years. Not close of what man see on pictures.
Stayed 2 nights in Jun 2022

2/10 Terrible

Hawkar

Stayed 1 night in Jul 2022

2/10 Terrible

Yassin

Stayed 1 night in Jun 2022

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine for a budget hotel, staff friendly and helpful. Room pretty small - could only half-open the door to the bathroom but otherwise fine for the single night we stayed there!
Stayed 1 night in May 2022

2/10 Terrible

Sunny

Stayed 1 night in May 2022

10/10 Excellent

Carolina, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
This hostel was in a quiet place near the T3a tram and 2 metro stations one being M13 about 10 mins. walking distance and the other one M6 about 20 mins. walking distance with a bus stop just a block away. The staff was very professional and helpful. It’s not very close to the major attractions in Paris but you can definitely get there easily.
Stayed 3 nights in Nov 2021

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Jan 2020
Response from Arty on Feb 2, 2020
Hello, Thank you for your feedback it is very helpful to improve the quality of our services. Regards, Arty Paris.

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have to thank the front desk staff because without them my stay would have ended up differently. Great location and have a comfy area for guests to enjoy. Wish they have a faster elevator but it's not anything too bad
Stayed 5 nights in Nov 2019

10/10 Excellent

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
There were problems (first no electricity in the room, wrong bed made up), but the staff was very helpful and nice. Cleanliness as expected in a 4 bed room.
Stayed 1 night in Oct 2019

2/10 Terrible

Lauren

Disliked: Staff & service, property conditions & facilities, room comfort
Dont look for very much. The absolute minimal
Horrible customer service!!!! A conplete rip off
Stayed 1 night in Sep 2019

2/10 Terrible

Didier

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Worse experience ever
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
No blankets provided, no fan or AC in room, one person in the reception is very rude.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tourist spot n accessible, nice n very helpfull staff
Stayed 1 night in Aug 2019
Response from Pauline on Aug 23, 2019
Hello, thank you for taking the time to leave us this nice review :) I'm glad you liked our location and our staff, come back anytime!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Being able to use the dining area and kitchen to make your own meals is fantastic. Staff was helpful and friendly. Don’t expect large rooms or a new building - it is a hostel and the price is very good for Paris.
Stayed 4 nights in Aug 2019
Response from Pauline on Aug 23, 2019
Hello, thank you for taking the time to leave us this amazing review! I'm glad you enjoyed your stay with us :) We hope to see you again soon!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Room whether was so bad They gave me room very late around 4
Stayed 4 nights in Jul 2019
Response from ArtyParis on Jul 31, 2019
Dear guest, Thank you for taking the time to express your feelings about your stay in our hotel. We would like to sincerely apologize for the different inconveniences you have met during your stay with us. We already have considered and analyzed your esteemed feedback and have noticed with concern your comments. In this respect and in order to improve, I will shortly contact you directly. Let’s hope that we will regain your trust and welcome you back for a more pleasurable experience at ArtyParis. With my best regards,

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Lovely hostel with a cosy room, good value for money.
Stayed 4 nights in Jul 2019
Response from Pauline on Jul 17, 2019
Hello! Thank you for taking the time to give us your feedback, I'm glad you enjoyed your stay with us!

8/10 Good

Verified traveler

Liked: Cleanliness
The bathrooms were a bit gross and the shower door was broken, but all in all a good experience
Stayed 1 night in Jun 2019
Response from Pauline on Jul 1, 2019
Hello, thank you for taking the time to give us your feedback, it will help us improve the quality of the service we offer to our guests

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty Good Hostel
It's a pretty good hotel, a bits far from metro stop but overall pretty good for the price.
Stayed 3 nights in Jun 2019
Response from Pauline on Jul 3, 2019
Hello, thank you for taking the time to give us your feedback, I'm glad you enjoyed your stay with us, come back anytime :)

6/10 Okay

Verified traveler

Stayed 5 nights in May 2019

10/10 Excellent

KAI-YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but nice
房間偏小 以價錢來說很划算了 乾淨 還有共用冰箱、廚房能使用 對於想省錢的年輕人 這是個不錯的選擇
Stayed 4 nights in May 2019
Response from Pauline on Jul 1, 2019
Hello! Thank you for taking the time to leave us this nice review! I'm glad you liked our place, come back anytime!

8/10 Good

KI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I like is 8min to Effiel tower. 15min to Orly airport.
Stayed 2 nights in Apr 2019
Response from Pauline on Apr 30, 2019
Hello, thank you for taking the time to give us your feedback, I'm glad you enjoyed our location :)

8/10 Good

Shrikant

Business traveler
Everything is super small ! You have to sit in Toilet with angle .But staff are very eager to assist ! Far away from Metro ! Generator at fabluon is much better !
Stayed 1 night in Apr 2019
Response from Pauline on Apr 30, 2019
Hello, thank you for taking the time to give us your feedback, we appreciate your kind words about the staff :)

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean, good sized rooms for the price, but bathrooms were too small.
Stayed 1 night in Mar 2019
Response from Pauline on Mar 10, 2019
Hello, thank you for taking the time to give us your feedback, it will help us improve the quality of the service we offer to our guests. I'm glad you liked your room, come back anytime!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was GREAT, staff was awesome, located in a good location in reach of everything in Paris.
Stayed 4 nights in Jan 2019
Response from Pauline on Jan 29, 2019
Hello, thank you for taking the time to give us your feedback! I'm glad you enjoyed your stay with us, come back anytime!

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience.
It was horrible experience. There was no light in that room. I had to use torch of mobile to navigate. The bathroom is really small, hardly can enter. The flush for the toilet was broken. I am never going to stay there.
Stayed 1 night in Jan 2019
Response from Pauline on Jan 25, 2019
Hello, I am really sorry you had a bad experience at our place, next time don't hesitate to tell the reception about the light and bathroom issues, we would have either fixed the problem or moved you to another room. It is not a habit of ours to let guests navigate with a torchlight :)

4/10 Poor

HelloBye, Pakistan

Disliked: Amenities, property conditions & facilities
Very far away from public transport. Bathrooms are so small that you can't even fit in. Lift hardly fit one person. Not worth the money. Staff was good btw.
Stayed 2 nights in Nov 2018
Response from Pauline on Dec 7, 2018
Hello, thank you for taking the time to give us your feedback. I'm sorry the hotel didn't meet your expectations. Thank you for the nice touch about the staff, it's always nice to read. Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

8/10 Good

LIOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Pauline on Sep 24, 2018
Hello, thank you for taking the time to give us your feedback, I'm glad you enjoyed your time with us. Regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One thing I'm surprise in Europe that there are no AC in 2 star hotels. If I visit in summer then I will stay somewhere with AC facility.
Stayed 1 night in Aug 2018
Response from Pauline on Oct 18, 2018
Hello, thank you for taking the time to give us your feedback. I'm sorry our hotel didn't meet your expectations regarding AC. Judging from the 4 out of 5 you gave us, I'm guessing you enjoyed the hotel overall, feel free to come back in winter ^^ Regards,

2/10 Terrible

Amit, Toronto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Came to the place with my family after reading many positive reviews and seeing the photos published by the hotel. The hotel common area was indeed as advertised. It was nice and welcoming. Breakfast was nice too. However, there was no resemblance between the pictures of the rooms and the real thing. we had a quad room. Room was so small 2 people could not stand or sit at the same time. 36 degrees outside and there wasn't even a fan. Sink was clogged, bathroom was smelly and mouldy, and you cannot open the windows due to the bathroom door and the beds. And the place is not even cheap enough to justify, I've been to many hostels, but this was something else.
Stayed 1 night in Aug 2018
Response from Maja on Aug 25, 2018
Dear Amit , Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please accept our sincere apologies for the maintenance and service issues that you experienced during your stay. In taking great care of our charming hotel, our main priority is to be able to offer a very well maintained and comfortable atmosphere. Elsewhere, we are glad that you enjoyed all the attentions such as our common area and our great breakfast . If you would be willing to give us a chance to turn your experience around; it would be such a pleasure to personally welcome you back to our improved hotel. Warm regards Maja Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018
Response from Arty Paris on Aug 20, 2018
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We look forward to another opportunity to host you at our property! Warm Regards, The Arty’s Team

10/10 Excellent

Filip, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel/hostel quire close to Eiffel Tower
Nice hostel with awesome staff. Room was small but clean and comfortable. Only minus is kitchen unavailable during breakfast time and few hours later. Not everybody likes to eat jam and croissants for breakfast so would be nice if there would be anothere area to preapare own meals. Just two burner hob what isn’t enough in dinner time
Stayed 3 nights in Aug 2018
Response from Pauline on Aug 20, 2018
Dear Filip, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We look forward to another opportunity to host you at our property! Warm Regards, The Arty’s Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The more private rooms were kept in excellent condition! My one complaint was that the bathrooms were miniscule, it was difficult to shower and dry off.
Stayed 5 nights in Aug 2018
Response from Pauline on Aug 13, 2018
Thank you for taking the time to write a review. I understand the part about the bathroom, unfortunately, it is often the case in Paris... Looking at the bright side, at least every room including the dorms have a private bathroom! Thank you again, Regards,

10/10 Excellent

Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Arty Paris on Aug 20, 2018
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We look forward to another opportunity to host you at our property! Warm Regards, The Arty’s Team

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Teeny tiny rooms but all you need
We stayed in a double bed room and the room itself wasn't much bigger than the bed but it was cute and clean and everything you need in a hotel was there. It's also nice to stay in more of a hotel room but still have the amenities of a hostel, like the communal kitchen and a washing machine. Also close to different metro, bus and tram stations to get around the city.
Stayed 2 nights in May 2018
Response from Arty Paris on Jul 17, 2018
Dear Guest It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We feel sorry you found our room to be too tiny, but still clean and nicely decorated. We look forward to another opportunity to host you at our property! Warm Regards, The Arty’s Team

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really liked it.
This hotel is great under the following conditions. I don't believe our room at air conditioning (I didn't see one but I could be wrong). It didn't matter for us due to being there in May. It might be an issue in summer. The elevator is small, large enough for 2-3 people. I didn't care about this either. We had the 4 bed family room. I really liked the room. It was small sure, no TV ok. Small bathroom yep. However you are in Paris!! Who cares if the room is small? It is a cool hotel, great staff, cheap prices. It is clean and sure seemed safe. The neighborhood seems to be 100% French so that is cool. There is an amazing bakery on block away, get something there. It is 5-6 blocks from the metro/tram station. The stations are convenient. You can take a tram to the Versailles RER Line or to the Airport RER line. The Versailles RER line brings you to Notre Dame (cool)! If you are on a tight budget I would recommend this hotel.
Stayed 3 nights in May 2018
Response from Arty Paris on Jul 17, 2018
Dear Guest It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We look forward to another opportunity to host you at our property! Warm Regards, The Arty’s Team

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Cool place, would definitely stay again
Stayed in a mixed hostel room - was my first hostel experience. The check in took too long, The guy didn't really know what he was doing and took a long time for him to figure things out. I arrived late around midnight and I had to wait for him to process my booking. I liked the customer service though. You have to rent towels from here - misleading but when you rent towels you don't actually get your money back. English is spoken here
Stayed 1 night in Apr 2018
Response from Arty Paris on Jun 4, 2018
Dear guest, It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. It was very rewarding to read that you found our reception to be very warm and accommodating to you throughout your stay with us. We have staff available 24-7 to assist you with all your requests. We were also pleased to read you enjoyed our location, which is very quiet, nice and full of residents, but still very well connected to the main touristic points. It is great you had an opportunity to enjoy our breakfast, our common kitchen and all our facilities. We look forward to another opportunity to host you at our property, and once again, thank you for your positive comments! Warm Regards, The Arty Paris Team Dear XXX It was a pleasure hosting you during your recent stay in Paris and thank you for taking the time to write your kind review. We look forward to another opportunity to host you at our property! Warm Regards, The Arty’s Team